JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Effortless to Use and Navigate
What do you like best about the product?
It's easy to use and navigate when creating profiles and managing users.
What do you dislike about the product?
At times, the basic user interface can become complicated when trying to run certain commands.
What problems is the product solving and how is that benefiting you?
Reinstalling the JumpCloud profile can sometimes lead to problems with existing devices or when managing more than one device.
Effortless Integration with Transformative OIDC Support
What do you like best about the product?
I like JumpCloud because it's not Microsoft and has a simple setup with solid integrations, including OIDC. It's very simple to create the OIDC scope and get the token requirements for the auth flow. Setting up users, groups, MFA, integrations, and bookmarks was straightforward. I use JumpCloud as our IDP, and it's very well integrated into our services.
What do you dislike about the product?
Not a whole lot, it's solid at doing what we need it to, which is purely IDP.
What problems is the product solving and how is that benefiting you?
JumpCloud helps with segmented and controlled IDP and has a simple setup. It offers solid OIDC integration, making it easy to configure the scope and token needs for authentication.
Effortless Profile Management, but User Tab Could Be Simpler
What do you like best about the product?
Easy password resets and ability to change a user profile seamlessly
What do you dislike about the product?
Sometimes the manage users tab can be a little too much . Maybe more simple?
What problems is the product solving and how is that benefiting you?
Easy user management and easy pw resets forbuswrs
Great tool with multiple products included
What do you like best about the product?
Very easy to use. Very straightforward. Full set of features for a reasonable price. I like the single signon for our important apps. Saves time and makes things easier.
What do you dislike about the product?
The password manager is not as good as others available.
What problems is the product solving and how is that benefiting you?
Single sign on, MFA, and identity and access management.
Comprehensive Features
What do you like best about the product?
I appreciate how many features JumpCloud offers, such as LDAP and SSO. It really stands out for its comprehensive capabilities.
What do you dislike about the product?
I really tried to think but I just don't have anything negative to say here.
What problems is the product solving and how is that benefiting you?
JumpCloud plays a crucial role in securing our end-user devices and has become an indispensable part of our environment. The security controls it offers are impressive and truly speak for themselves.
JumpCloud is a good tool for business
What do you like best about the product?
It makes logging in to all my work apps easy
What do you dislike about the product?
It can be a pain to change my password so often
What problems is the product solving and how is that benefiting you?
It gives access to all our shared accounts without compromising passwords
Unified IT Management Made Easy with JumpCloud—Reliable, Evolving, and User-Friendly
What do you like best about the product?
What I like best about JumpCloud is how it brings together user identity, device, and policy management into a single, unified platform. It has drastically simplified our onboarding and offboarding processes, reduced manual IT overhead, and given us complete visibility into our endpoints. The MDM capabilities work flawlessly across macOS and Windows devices, and features like patch management, conditional access, and directory integrations have strengthened our overall security posture. The platform’s clean interface, regular feature updates, and responsive support team make it a reliable choice for any modern IT environment.
What do you dislike about the product?
There’s nothing major to dislike at this point. JumpCloud has consistently evolved with regular updates and new features that address most IT management needs. The only area I’d like to see improved is deeper SaaS application visibility and a dedicated asset management module — both of which I understand are already on the product roadmap.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us centralize and automate critical IT operations that were previously managed across multiple tools. It has streamlined user onboarding and offboarding, device enrollment, and policy enforcement — all from a single console. Managing patch updates, enforcing security baselines, and ensuring compliance across macOS and Windows devices has become far more efficient.
With JumpCloud, we’ve also reduced dependency on multiple MDM or identity platforms, improving overall visibility and control across users, endpoints, and access policies. This unified approach saves time, enhances security, and allows our small IT team to manage a large, fully remote workforce effectively.
With JumpCloud, we’ve also reduced dependency on multiple MDM or identity platforms, improving overall visibility and control across users, endpoints, and access policies. This unified approach saves time, enhances security, and allows our small IT team to manage a large, fully remote workforce effectively.
The Best Solution for Server Management
What do you like best about the product?
I love how JumpCloud allows us to manage a large number of servers and have detailed control over permissions and access. The simplicity in configuration and management is admirable; everything is easy to understand and operate, which allows us to achieve results quickly. The ability to run scripts with privileges is extremely useful for our team. JumpCloud has significantly improved our operation by allowing us to granularize server access and separate roles, which significantly reduces the time needed to complete administrative tasks. I also greatly appreciate the unequivocal identification of users instead of using shared accounts and passwords, which increases security. The versatility of the system, its support for multiple operating systems, controlled SSH access, and centralized script execution are features I deeply value. Moving from one server to another without worrying about correct access saves a lot of time in my daily routine. Overall, the simplicity of use, ease of management, and cost efficiency make it an indispensable tool, and I have a high likelihood of recommending JumpCloud to others, always with a rating of 10.
What do you dislike about the product?
I have no complaints.
What problems is the product solving and how is that benefiting you?
JumpCloud allows for granular access to servers, manages roles and permissions, and executes mass tasks from a single center. It enhances security by eliminating shared accounts and saves administrative time, facilitating movement between servers without searching for passwords.
Admin Portal Makes Management a Breeze
What do you like best about the product?
The manageability that we get in the admin portal.
What do you dislike about the product?
the A.I. search bar is my biggest complaint, and it's just a small annoyance,e then anything else
What problems is the product solving and how is that benefiting you?
Being able to download the file to make a provisoning package makes it easy to set up new computers
Versatile and useful for IT and its ability to review multiple servers
What do you like best about the product?
its versatility and its ability to solve problems such as reviewing various machines, which helps us check if the other IT colleagues are in service, and likewise, being able to remotely access the machines to deploy agents is great.
What do you dislike about the product?
the remote connection tends to be somewhat slow but after that everything is excellent
What problems is the product solving and how is that benefiting you?
At the moment, I haven't seen any problems with JumpCloud yet.
showing 141 - 150