JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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JumpCloud has great support for current and future features
What do you like best about the product?
They have great support and ability to bring my current needs and visions to production. Over the years they have made continual quality of life improvements to their product
What do you dislike about the product?
Since they are still relatively new as a directory provider service some of the required features are not fully available. However they are really great at mapping out future improvements and features to their product
What problems is the product solving and how is that benefiting you?
Directory service, device management, SSO, device trust. JumpCloud is quickly becoming our one product we trust to provide all the above requirements of our business
Recommendations to others considering the product:
Check if JumpCloud offers the features you are seeking for and if they do they would be a great candidate to provide the solutions your company requires
Quick setup and low price mdm solution
What do you like best about the product?
Setup was quick and relatively painless.
What do you dislike about the product?
Unable to push software to Mac systems..
What problems is the product solving and how is that benefiting you?
Control over Macs, pushing password and encryption policies for compliance.
Recommendations to others considering the product:
Use the trial period and verify this works for your environment and setup.
Cloud authentication solution for a mobile workforce
What do you like best about the product?
The most important feature to us is the ability to move directory services to the cloud, supporting both Macs and PCs within our environment.
What do you dislike about the product?
We've run into some challenges with migrating some existing MDM-managed machines over to JumpCloud; however, once enrolled, the service has worked well so far.
What problems is the product solving and how is that benefiting you?
The pandemic exposed some gaps in our technology strategy for partial or fully remote employees. JumpCloud helps us manage devices independently of whether they are physically in-office or remote.
Recommendations to others considering the product:
So far, JumpCloud has worked well for our company. The initial hurdle of enrolling existing machines with user accounts required some effort and troubleshooting; however, once enrolled, JumpCloud appears to be a good solution for cloud directory services and MDM management of Mac devices.
Pretty Good, but limited on Mac
What do you like best about the product?
I enjoy the apple MDM system the best on Jumpcloud.
What do you dislike about the product?
I dislike that I can not deploy apple apps to remote systems, though that is not JC issue.
What problems is the product solving and how is that benefiting you?
We are using JC to issue login's to remote computers and we realized that we can disable/wipe computers remotely as well.
Great Product
What do you like best about the product?
I'm still evaluating the software and I like it, so far. It's intuitive and there are a lot of features.
What do you dislike about the product?
I haven't found anything that I dislike about the application; however, I wish the video tutorials were updated.
What problems is the product solving and how is that benefiting you?
I'm using it to create a cloud-based network and I've used it to teach students how to use it and leverage the benefits. I like the security features.
Recommendations to others considering the product:
It is worth trying.
Domain control without the domain headaches
What do you like best about the product?
The policy and hardening of workstations
What do you dislike about the product?
Time is missing for pushing applications
What problems is the product solving and how is that benefiting you?
This fits a gap for our clients that have moved from local domain to cloud technologies to secure and harden user workstations and laptops. We can deploy new user hardware with packaged policies and hardening just like we would on a local domain. This allows us to secure our client environments and have less of the wild west for users to have free reign of security, applications, changing admin settings. Most important over all is manageability and security of our client's resources.
Cloud Directory Services
What do you like best about the product?
We imported our Google Workspace users for testing and very quickly worked through testing a synchronized identity. JumpCloud's user interface, both for Administrator and User groups is simple and clean.
What do you dislike about the product?
While it's been challenging to find an MDM solution that accomplishes ALL our goals in one space, JumpCloud has the directory services we need. So now, we're working through migrating MDM or utilizing two services when the goal is a single integrated solution.
What problems is the product solving and how is that benefiting you?
Identity management without an AD server in our Mac/Linux organization as we prepare to double the number of people connected and capable of working remotely through 2021.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
We are still on the cusp of refactoring our testing to evaluate JumpCloud as the complete identity and MDM solution, but testing takes time and planning. What's been great is having minimal to zero impact on user productivity following updates to JumpCloud managing the identity.
Works well in a nonprofit environment.
What do you like best about the product?
Jumpcloud helps us centralise our authentication and authorization systems reducing our administrative load.
What do you dislike about the product?
The costs can be high for a nonprofit especially when planning for seasonal changes in the amount of users we have.
What problems is the product solving and how is that benefiting you?
Reduces the work required to onboard and offboard employees/volunteers.
Infrastructure-less Active Directory
What do you like best about the product?
We don't need to maintain any servers or software other than installing the JumpCloud client on our Windows, Mac, and Linux machines. This makes deploying user access very easy.
What do you dislike about the product?
JumpCloud has a lot of features and is starting to compete with some other vendors we use in the computer management space. Might have to jump all in with JumpCloud at some point.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us solve user account creation and access issues. Single Sign-on/LDAP for internal and external apps. We have dabbled with RADIUS, but haven't implemented yet. Love how easy it is to bring on new users with our company or remove access when it is no longer needed.
Recommendations to others considering the product:
Look at working with your third party vendor to get better than list price.
Good tool to start with for a growing organisation
What do you like best about the product?
- Jumpcloud is very simple to use.
- It supports Mac, Linux, and Windows. Great for a company that is looking to use it across the company on many computers.
- Centralised management helps in making sure that you have total control over what is running and whatnot.
- It supports Mac, Linux, and Windows. Great for a company that is looking to use it across the company on many computers.
- Centralised management helps in making sure that you have total control over what is running and whatnot.
What do you dislike about the product?
- Interface can sometimes be slow and unresponsive
Nothing besides that. It is easy to use and effective.
Nothing besides that. It is easy to use and effective.
What problems is the product solving and how is that benefiting you?
Centralized policy management for the laptops was a big hassle and Jumpcloud helped in solving that not only for Macs but also for Windows and Linux all from one single console which was a big win for us.
Recommendations to others considering the product:
- Really good when you are starting up and need to meet compliance requirements.
- When you have a small team and tons of things to manage, this will be the right tool to start with and you can always expand to include more no. of your users.
- Do check the price before rolling it out to everyone, it might come as a shock at some point of time
- Buy only the features you plan to use. They have a lot of features which you might never plan to use.
Recommended for all companies which are planning to start centralised management and who are looking for quick compliance.
- When you have a small team and tons of things to manage, this will be the right tool to start with and you can always expand to include more no. of your users.
- Do check the price before rolling it out to everyone, it might come as a shock at some point of time
- Buy only the features you plan to use. They have a lot of features which you might never plan to use.
Recommended for all companies which are planning to start centralised management and who are looking for quick compliance.
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