JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Excellent Active Directory, it just works!
What do you like best about the product?
We have tried many Active Directories, including Azure and Synology but none of them really worked at all. So many problems and such bad customer service.
Jumpcloud just works, it does what it's meant to do and we can mange assets from one console, better still, it's all in the cloud!
Jumpcloud just works, it does what it's meant to do and we can mange assets from one console, better still, it's all in the cloud!
What do you dislike about the product?
Lack of detail on system assets, no MAC addresses etc.
What problems is the product solving and how is that benefiting you?
Centralised management of assets, managed logins and Local policy updates
Powerful but easy to use!
What do you like best about the product?
Fast configuration of users, applications and even directories.
What do you dislike about the product?
UI could allow for more filtering in the admin panel and design customization in the user portal.
What problems is the product solving and how is that benefiting you?
Centralized access and directory management, for quick onboarding, offboarding and changing of access.
Recommendations to others considering the product:
Talm to your success manager and be vocal about your plans, JumpCloud is great at adjusting their plans to suit your plans.
Good Directory as a Service
What do you like best about the product?
ease of implementation and configuration. Good UI.
What do you dislike about the product?
difficult to debug in case of issues. Often false alarms.
What problems is the product solving and how is that benefiting you?
Access to cloud instances. Priviliged Access Management on Cloud instances.
Its very nice east to wrk.more compact
What do you like best about the product?
To maintain the ad.less bug .easy environment
What do you dislike about the product?
Need to have more call centers in india or training in you tube videos
What problems is the product solving and how is that benefiting you?
Creating user .policy's combined 3 type flavours
Recommendations to others considering the product:
good
Every service which JC has promised to work, is working as expectedly.
What do you like best about the product?
G.Suite Integration, SSO and 2FA for device
What do you dislike about the product?
Provision for alternate email id would help a lot.
What problems is the product solving and how is that benefiting you?
MDM solution. Pushing applications to bulk silently without any user interaction.
Recommendations to others considering the product:
Consider JumpCloud if as an Administrator wants to have a tension-free life.
An excellent way to consolidate multiple sign-ins
What do you like best about the product?
The Jumpcloud interface makes it simple to grant and revoke credentials across various different services.
What do you dislike about the product?
The interface loads strangely in some browsers. The system locks users out with little warning when passwords expire. User adoption can be a bear.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud mainly as a local identity provider, to allow us to manage MacOS users in lieu of using roaming profiles. We can create and delete local accounts across our fleet effortlessly with Jumpcloud.
Jumpcloud consolidates all my system access into one credential.
What do you like best about the product?
I like Jumpcloud because it is easy to use and deploy to my existing environment.
What do you dislike about the product?
I hope in the future Jumpcloud becomes more affordable especially for high volume organizations.
What problems is the product solving and how is that benefiting you?
My users only have to remember one set of credentials and from an administration perspective, I only need to manage one account per user.
Recommendations to others considering the product:
Give it a try and you will be happy with what you can benefit from using the service.
Directory-as-a-Service as it should be!
What do you like best about the product?
Easy to use. Supports both Windows and Mac platforms along with upcoming MDM custom mobile-config integration for Mac OS which is cost saving to drop other platforms.
What do you dislike about the product?
Some interfaces are a little slow to load for large organisations.
What problems is the product solving and how is that benefiting you?
Directory/IAM for the organisation on multiple OS platforms (Windows & MacOS) without Active Directory involved.
Jumpcloud is the tool for security 2.0
What do you like best about the product?
Jumpcloud was a shift in our software and security thinking. It took us from being a business that thought of security as a side note to a business that understood that we needed to be cybersecurity first and convenience second. We went through a rebirth of sorts and whilst it was a pain for the first week or two, now, I can't imagine not using Jumpcloud to manage our infrastructure. It is an impressive piece of technology that allows us to better understand the digital breadcrumbs that can allow us to work both internally and externally to protect our data and by extension our Client's data. Given that we work in a law firm environment, something like that is vital.
What do you dislike about the product?
There is a teething period when a person comes to use a new technology and jumpcloud definetly did that. Having to improve our understanding and information to the point where we used jumpcloud properly was somewhat tedious and annoying.
What problems is the product solving and how is that benefiting you?
We are solving the problem of ensuring that we can authenticate which user and where.
Recommendations to others considering the product:
You should ensure you have an IT provider who understands and is best able to work with you to make sure that Jumpcloud is up to scratch. It needs some TLC and some understanding to improve the system to the stage where is it understood and easily integrates. That being said, it is the kind of product that can replace an entire host ofo ther products once it is up and running so that makes it a very powerful and worthwhile investment in both time, money, energy and appropriate levels of stress.
Senior Director, IT
What do you like best about the product?
That it’s in the cloud and is maintain by Jumpcloud
What do you dislike about the product?
The lack of functionality in comparison to bigger tools like Azure
What problems is the product solving and how is that benefiting you?
Automation and user provisioning
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