JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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JumpCloud for a transitioning business
What do you like best about the product?
I love how easy it is to add an existing computer to your domain. The installer is very small and minimal guidance is needed.
What do you dislike about the product?
I don't like how some of the features of a full-fledged Windows AD are missing, but AD and JC are catering to different audiences.
What problems is the product solving and how is that benefiting you?
We had minimal system unity across our business and we have realized how hard that unification can be.
Recommendations to others considering the product:
If you are looking for a lightweight, but powerful AD, then JumpCloud is a good choice.
DaaS is the future
What do you like best about the product?
- Ease-of-use backed by great UI design
- The number of integrations, it covers the big players (Microsoft, Google, LDAP)
- Friendly, knowledgeable and responsive account manager and support team
- Excellent documentation from an exhaustive knowledge base. One of the most detailed I've come across.
- The number of integrations, it covers the big players (Microsoft, Google, LDAP)
- Friendly, knowledgeable and responsive account manager and support team
- Excellent documentation from an exhaustive knowledge base. One of the most detailed I've come across.
What do you dislike about the product?
There were a few niggling bugs we came across when signing up but they were quickly addressed.
What problems is the product solving and how is that benefiting you?
The main problem was having an easy solution to secure and centralise the authentication of our Macs. DaaS makes sense when your staff all have laptops, especially if you want to avoid having to connect to VPNs to sync with Active Directory.
The other big win was enabling MFA on our Macs via the JumpCloud agent, increasing security. I don't know of any other products that can do this.
Centralising our development teams SSH keys is very useful too.
The other big win was enabling MFA on our Macs via the JumpCloud agent, increasing security. I don't know of any other products that can do this.
Centralising our development teams SSH keys is very useful too.
System Administration for Small Businesses
What do you like best about the product?
We're able to remotely control user accounts and other system services across our fleet of Macbook laptops.
What do you dislike about the product?
No large downside to JumpCloud other than the initial manual installation of the tool on each machine.
What problems is the product solving and how is that benefiting you?
We're remotely syncing user accounts, enforcing some system policies (like full disk encryption), and syncing passwords/logins with G Suite.
Jump On It
What do you like best about the product?
I like the dashboard ease of use and the ability to push different policies to both PCs and Macs.
What do you dislike about the product?
The main downside is, the fact the user accounts are still technically local.
What problems is the product solving and how is that benefiting you?
Centralized user management, encryption of computers, and sign-on integration with WiFi.
Recommendations to others considering the product:
Try it free first. You get up to I believe 10 accounts for free that you can play around with.
Very easy to use platform, great for small and mid size businesses
What do you like best about the product?
I love the easy to use modules. It is very cost effective.
What do you dislike about the product?
I wish there were more integrations available, but we are very happy with the solution overall.
What problems is the product solving and how is that benefiting you?
We were able to reduce the onboarding time for employees as well as the time it took to resolve technical issues with employee's systems.
Easy, Feature-rich, Directory-as-a-Service Platform
What do you like best about the product?
The integration into just about any device or service is a game changer. Linking devices, to cloud accounts, to networks, all with one ID, is great for clients and companies alike. Policy management for devices is also a helpful feature in today’s world where traditional AD can be more infrastructure than is necessary or desired.
What do you dislike about the product?
I don’t have any major gripes with the service, but improvements with additional layers of permissions and security for users would be ideal.
What problems is the product solving and how is that benefiting you?
Securing devices and users across multiple devices and services. The benefits of increased security, policy management, and account lockout has been very useful in managing large sets of users.
Radius Server
What do you like best about the product?
Testing installation is simple and well explained
What do you dislike about the product?
Nothing really. We launched the server pretty quickly
What problems is the product solving and how is that benefiting you?
We want to use radius server for wi-fi connections
Simple, easy to use time saver.
What do you like best about the product?
JumpCloud allowed us to do aware with our "on-prem" directory server and provisioning users is a piece of cake. Whether the system is Windows, Linux or Mac, JumpCloud can handle it all.
What do you dislike about the product?
I would like to see a few pre-populated system commands for IT administrators that do not have the experience to write their own. I would also like to see more system settings for Catalina.
What problems is the product solving and how is that benefiting you?
Provisioning a user and system are a breeze. I can manage our directory from virtually anywhere and JumpCloud's ease of use allows me to quickly train additional staff to help with the daily IT operations.
Recommendations to others considering the product:
Take your time with the free 10 users, build out an implementation plan and take advantage of JumpCloud's knowledgebase.
Awesome tool for managing role-based access
What do you like best about the product?
While I came to JumpCloud for the RADIUS and LDAP servers, the systems features are perhaps the most surprisingly useful. All of our servers now run the JumpCloud agent, allowing the right people to access the right servers using their public keys, with a super simple setup. On top of that, I'm able to require TOTP MFA for access to our production environment, which helps immensely with my compliance requirements.
What do you dislike about the product?
JumpCloud is still pretty young as a product, and there are some places where obvious ease-of-use features haven't been implemented yet (like group-based sudoer privileges on different systems). For the most part, I've been able to make those features work via the API, but as the product matures I expect that will get better.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to:
1) implement password complexity and change requirements across services
2) implement 2fa (including over services that don't natively support it)
3) manage role based access to restricted services
4) provide an SSO portal
5) provide RADIUS server for wifi and vpn access
1) implement password complexity and change requirements across services
2) implement 2fa (including over services that don't natively support it)
3) manage role based access to restricted services
4) provide an SSO portal
5) provide RADIUS server for wifi and vpn access
Recommendations to others considering the product:
Most services we've integrated with don't claim to support JumpCloud (instead listing the more common competitors), but since JumpCloud uses the same SAML approach, it works anywhere any of them work.
Benefits of DaaS
What do you like best about the product?
JumpCloud is a big help in reducing work for System Administrators by taking out patching, server management, and many more daily and monthly tasks.
What do you dislike about the product?
Some of the limitations of the solution as they are features that are coming but with no clear date it makes it difficult to plan
What problems is the product solving and how is that benefiting you?
Freedom of local account management without the need of an always-on VPN.
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