JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Great workgroup managability
What do you like best about the product?
I like how easy it is to manage a small workgroup and how it syncs with gsuite and O365 for a seamless point of management
What do you dislike about the product?
After initial setup getting the end user to read the email and finish the activation.
What problems is the product solving and how is that benefiting you?
Solving manageability with workgroups by syncing either O365 or gsuite and having one password across the board.
Recommendations to others considering the product:
Jumpcloud is a great service when syncing and integrating within a workgroup. Single point of management makes it easier as an IT professional.
We have had an excellent deployment and management experience
What do you like best about the product?
Central control of Mac infrastructure and user control. We like to be able to encrypt disks and have the keys in one location. Ease of on boarding existing and new users.
What do you dislike about the product?
No default password reset for machines. Need to run script to reset password. More basic functionality required
What problems is the product solving and how is that benefiting you?
Central management of users and devices. Loading a new machine and assigning users to it with and Admin user
Recommendations to others considering the product:
I would really advise using Jumpcloud for its simplicity and ease of deployment
Versatile. Easy to stand up quickly
What do you like best about the product?
Easy management for remote workers without complex infrastructure
What do you dislike about the product?
When the jumpcloud agent rarely fails, it can make things difficult
What problems is the product solving and how is that benefiting you?
Reduced cost vs traditional AD deployment in smaller SMB environments.
Recommendations to others considering the product:
This is a very easy lift to get started.
Easy and just works!
What do you like best about the product?
Jumpcloud makes it simple to manage users and computers for your business in a way that doesn’t make it feel like a crazy complex IT setup
What do you dislike about the product?
Jumpclould has a few UI problems which don’t have a clear solution which means you have to spend a little more time training less tech users.
What problems is the product solving and how is that benefiting you?
Managing multiple windows workstations, their logins, and maintaining settings between those users. Before we hat to juggle “which computer do I have a login on” and “I don’t remember the password I used”
Recommendations to others considering the product:
Use the trial to see if it works. 10 users for free let us get going no problem !
Great, new interface is better than before
What do you like best about the product?
LDAP as a service is great for controlling ssh access in our infrastructure. We use it to centrally control logins to our environments.
What do you dislike about the product?
Sometimes LDAP is a little flaky and we get some weird connection errors on and off. We get around this with sssd cache but it is slightly annoying. Interface is also a bit confusing and GSuite sync can be a bit odd.
What problems is the product solving and how is that benefiting you?
It's been really the only service we found that provides SSO plus a good LDAP that can be used to control ssh
DC in the cloud
What do you like best about the product?
Best way to get cloud management of all your systems and users, integrates with Gmail
What do you dislike about the product?
Client software is sensitive for av false positive
What problems is the product solving and how is that benefiting you?
Remote installation and user deployment (account/credentials) on systems
Going fully cloud with Jumpcloud
What do you like best about the product?
Centralized management of our user-base as well as other services they rely on.
What do you dislike about the product?
We have had some random issues where systems would go into a tail spin and constantly lockout users requiring onsite administrator access. We do feel that this is just an early day issue that will eventually get resolved.
What problems is the product solving and how is that benefiting you?
Synchronization of privileges between different services without Active Directory. We are able to Access control almost all services we rely on without the On Premise Active Directory which was previously required.
simple and effective
What do you like best about the product?
It's single place to manage all users across multiple machines and OS's, support has been very responsive when needed and its been easy to roll out making our fleet of windows and linux servers, macOS and Windows workstations much easier to manage.
What do you dislike about the product?
Whilst there is an event API to capture access audit information for managed systems there is no built in reporting which would be a nice feature. It would also be nice to have some more information / templates for popular SEIM applications such as Elastic Search / Kibana to make the available data more immediately useful.
What problems is the product solving and how is that benefiting you?
We are streamlining a diverse set of machines, managing server, workstation and office 365 identities in a single place.
Fast easy managment
What do you like best about the product?
Using it is simple. With knowledge base article it is easy to implement in any heterogeneous environment.
What do you dislike about the product?
Still lacking some group profile features
What problems is the product solving and how is that benefiting you?
Replace an active directory in the cloud when I have no servers on my local network
Jumpcloud for everyone
What do you like best about the product?
I love being able to deploy users on the fly to multiple different machines. It's easy to give and limit permissions based on your end-user. With Jumpcloud, there is no need for an Active Directory server.
What do you dislike about the product?
The cost of Jumpcloud is a little high to implement on a large scale. Especially for smaller institutions. Just a little. All around it's pretty affordable.
What problems is the product solving and how is that benefiting you?
Mixed environments. I have several different Operating systems I support and I didn't want to have to manage several different authoritative servers. (Active Directory, Open Directory, Linux)
Recommendations to others considering the product:
Try it out. It's worth a good hard look and I think you'll be impressed.
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