JumpCloud
JumpCloud, Inc.External reviews
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Jumpcloud Review
What do you like best about the product?
Simplification of managing users, systems and VPN
What do you dislike about the product?
No iPhone app for management console. Would be nice if have an app like AWS console.
What problems is the product solving and how is that benefiting you?
Single Sign On, systems view manafement
Recommendations to others considering the product:
Know what you need/want!
A lot of great features with room to grow
What do you like best about the product?
Easy and clear configuration of users, systems, and services. Lots of directory tie-ins. Lots of SAML applications supported. It's made knowing who is on which computer and adding new/temp users to computers much easier.
What do you dislike about the product?
Hard to manage on mobile devices if you need to make changes away from the office.
What problems is the product solving and how is that benefiting you?
Asset management via user per computer, policy changes, and hardware restrictions.
JumpCloud is Disrupting User Directories with the Cloud
What do you like best about the product?
100% Cloud-managed service. No installs. No up-front investment. Pay-as-you-go
What do you dislike about the product?
The service can be expensive relative to some alternatives, though it is fair to say it’s comparing apples to oranges
What problems is the product solving and how is that benefiting you?
Completely removed on-premise equipment for managing users and desktops
Recommendations to others considering the product:
Radius service is great for Wi-Fi authentication
Dependable SSO
What do you like best about the product?
JumpCloud makes centralization of users very easy
What do you dislike about the product?
While the 10 free users is good, the pricing gets expensive quickly.
What problems is the product solving and how is that benefiting you?
SSO, desktop management
Completely replaced our on-site Windows Active Directory
What do you like best about the product?
We were able to create a cost-effective single-sign-on replacement for our Windows Active Directory.
The preset SAML integrations coupled with the custom SAML integration made it really easy to join all of our SAML based technologies together!
The preset SAML integrations coupled with the custom SAML integration made it really easy to join all of our SAML based technologies together!
What do you dislike about the product?
Currently, Jumpcloud has a user authentication cache issue that prevents the user credentials from being cached longer than 1 hour. This means you have to constantly log back in to jumpcloud throughout the day.
Jumpcloud has assured us that this issue is in development and should be fixed soon. But it's almost been a year of the same message.
Jumpcloud has assured us that this issue is in development and should be fixed soon. But it's almost been a year of the same message.
What problems is the product solving and how is that benefiting you?
We were able to eradicate windows active directory from our system.
We can now have single sign-on for our computers, cloud services, etc.
We can now have single sign-on for our computers, cloud services, etc.
Recommendations to others considering the product:
It's good, but the user session issue is very frustrating. Once that clears up, this will be a great alternative to Duo, Okta, etc.
Simple Cloud User Federation
What do you like best about the product?
JumpCloud makes replacing user directories simple and efficient. Set them up in one place and then enable and share credentials across multiple platforms.
What do you dislike about the product?
While JumpCloud has done a good job of solving for some of the more common needs, there is room for growth in the services JumpCloud integrates with.
What problems is the product solving and how is that benefiting you?
We’ve been completely removing on-prem Active Directory environments without sacrificing the kind of policies and controls businesses expect.
Excellent Desktop Client Experience
What do you like best about the product?
JumpCloud has allowed us to utilize directory management, desktop policy enforcement and SSO without the need for Active Directory. This has allowed us to further our security implementation initiatives and streamlined our IT workflows such as new user onboarding and access requests.
What do you dislike about the product?
I wish there were more SSO + provisioning applications available. I would also like to see generic login/Site shortcuts available in the Applications page. It would also be nice if the file transfer command feature was larger than 1MB but this is a minor complaint.
What problems is the product solving and how is that benefiting you?
Allows us to not have to maintain any on-prem servers. Has sped up the development of our security policies within the organization
Recommendations to others considering the product:
Understand the benefits and limitations. It is a wonderfully simple tool to implement and use but can be a pain when you run into bugs (particularly with the user agent on an end user desktop or laptop).
Great for small and medium sized businesses.
What do you like best about the product?
Central control from anywhere is key for me. I manage a number of small and medium business networks in town as a part of my business. Having to constantly travel to those locations to work with the domain is not always convenient. After the migrating my first client and having a great result, I've looked to move the rest when it was time to upgrade their domain controller server.
What do you dislike about the product?
At this point I would like to see tighter integration with Office 365.
What problems is the product solving and how is that benefiting you?
User access for computers and SaaS solutions. Allows my clients' employees to have a single place for password management.
Recommendations to others considering the product:
JumpCloud is a great appropriately priced solution. I recommend it to all my clients.
Easy to maintian
What do you like best about the product?
It is so easy to set up a new work station. Very fast and easy password management. It is easy and fast to update user's passwords, or lock them out once they leave the company.
What do you dislike about the product?
It is built with admin pros, and larger companies. It would be cool to have some of the larger features for smaller shops. Like intergrations with apps.
What problems is the product solving and how is that benefiting you?
Easy user and computer management.
Recommendations to others considering the product:
Works great with Macs and iphones.
Jumpcloud
What do you like best about the product?
One of the best things we like about Jumpcloud is its ease of deployment and use. We also really like the command function of Jumpcloud. We were able to use commands to uninstall our old antivirus and deploy a new one. Something that was more challenging in Active Directory.
What do you dislike about the product?
The one gripe we have about Jumpcloud is it cost is a bit expensive. But we find it is worth it!
What problems is the product solving and how is that benefiting you?
We completely replaced active directory. We are able to push command out to our machines to deploy fixes or uninstall/reinstalls with ease.
Recommendations to others considering the product:
My recommendations are to give Jumpcloud a try. You will like what you see!
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