JumpCloud
JumpCloud, Inc.External reviews
3,699 reviews
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External reviews are not included in the AWS star rating for the product.
Easy security platform to learn and setup
What do you like best about the product?
JumpCloud provides an easy dashboard controller that is easy to operate and to install security features for our business operation. We can use the password policy enforcer to making sure everyone has an adequate protection for their password.
What do you dislike about the product?
None. We had a great success and excellent result in security after deploying JumpCloud as our main controller for access and security management.
What problems is the product solving and how is that benefiting you?
JumpCloud remote support is very important for us now to support our offsite and remote user. It gives quick access to their devices and they don't have to commute to office to get their devives check and configured.
Make identity securing management easy
What do you like best about the product?
Great features quality that make identity management and securiy easy to configure and implement. All the security features is combines on one platform to control and linked it with the cloud LDAP identity provider.
What do you dislike about the product?
No dislike. It all because of JumpCloud active and helpful customer support that actively following with us to making sure smooth operation.
What problems is the product solving and how is that benefiting you?
The zero touch enrollment for device management is the key advantage that make JumpCloud is the winning platform for users identity management. Protecting and configuring security for any devices isn't an issue for us anymore.
Secure password manager with easy operation
What do you like best about the product?
I love the secure and standardized password policy management that can be imposed on users identity. It is easy to implement and configure and has many option to integrated it with the LDAP cloud identity management.
What do you dislike about the product?
No issue at all. JumpCloud has provide us with one of the most complete identity management platform to protect and securing our access management.
What problems is the product solving and how is that benefiting you?
Mobile device management by JumpCloud solves the issues of compatibility of devices, since we also need to protect users personal devices that range from many type of different operating systems.
Easy identity management with the option to scalable
What do you like best about the product?
JumpCloud is unique in managing users identity from the directory platform. It is easy to install and all the features is focus on protecting and giving easy implementation with our current security system. Cloud LDAP helps managing user identity on cloud, without the need of physical infrastructure.
What do you dislike about the product?
I have no dislike with JumpCloud. It has perfecting our access and security for users identity management and provides various features to add security.
What problems is the product solving and how is that benefiting you?
The most critical things that JumpCloud has solving is with the MFA authentication option. It gives users an extra layers or security to proved their identity, thus securing the access to our application and business system.
Perfecting directory platform operation
What do you like best about the product?
Jumpcloud provides and easy solutions to unify users identity that can be used on all the application and infrastructure on our business. Integration capabilities has been improved and can be used to linked mutiple devices and securing the connection.
What do you dislike about the product?
No dislike with JumpCloud. We deployed this platform to work on our system and have use it everyday without any problem and issues at all.
What problems is the product solving and how is that benefiting you?
We use JumpCloud to create a users group that has different priviledge access to certain application and infrastrucure to protect the access easily. We also use the password policy to have a standardize secure password.
Easy management for access identity
What do you like best about the product?
JumpCloud is providing an easy operation to storage, manage and configure users identity access management. Admin rights and priviladge management is smoothly integrated with the system and has simple implementation process with identity providers.
What do you dislike about the product?
None. It work well with our security operation and instantly send out alerts and notification on any problem detected with the security management.
What problems is the product solving and how is that benefiting you?
JumpCloud solved issues with password policy enforcement on both mobile and desktop application. Using the SSO module helps users to manage their password on a single sign-on operations.
Easy to use and awesome!
What do you like best about the product?
I love the simplicity of Jumpcloud! I like how you can click a button to run a command, to use Jumpcloud Assist to remote into someone's PC.
What do you dislike about the product?
Sometimes a PC will lose contact with Jumpcloud
What problems is the product solving and how is that benefiting you?
Manually entering a new user in the system, when I can easily import, running commands, investigating user login times
Easy to configure MDM solution
What do you like best about the product?
- Integration with Apple devices
- Intuitive user interface
- Great live support
- JumpCloud University is great training!
- Intuitive user interface
- Great live support
- JumpCloud University is great training!
What do you dislike about the product?
Policies seem to be best managed by Device Groups - would be nice if it was easier to integrate with groups of users
What problems is the product solving and how is that benefiting you?
Tracking devices and patch management
Great service - easy to manage
What do you like best about the product?
Jumpcloud allows us to easy manage users and groups, policies, and SSO. There are many integrations with the apps we use and allows a centralized spot to manage them. Support has always been fast and top notch. Setup was easy and we had the support of the Jumpcloud team throughout the entire process.
What do you dislike about the product?
There is not much to dislike. I think some impovement could be made to the user's dashboard. When you have a lot of SSO integrations, there is no way to search for a particular one. You just have to go through the list.
The only other dislike is for OS upgrades. There is not an option to push updates during certain hours.
The only other dislike is for OS upgrades. There is not an option to push updates during certain hours.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to better manage our users and user access. We primarily use it for password security, single sign on, and device management.
Easy to Implement, Surprisingly Functional
What do you like best about the product?
Jumpcloud has a powerful MFA platform that is constantly growing and expanding. My office uses this for both SSO, Password Keeping and security monitoring. The implementation was quick and painless, though it required hands on time to get it moving. We've been using this since implementation with no down time and only minor issues that were fixed with a quick restart. We are on the free tier which has all the features and saves us considerably given the size of our team.
What do you dislike about the product?
The documentation could be more focused on end-user skills and usage - it is difficult to have employees work through a wiki to troubleshoot. Some apps are minorly buggy and the password keeper requires constant restarts.
What problems is the product solving and how is that benefiting you?
Our office needs a comprehensive security solution and jumpcloud offers that and more in a single platform. The password keeper is strong and lets us share common items across the network.
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