JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Cloud Based and User Friendly
What do you like best about the product?
Cloud is the way to go! This is way more efficient and saves me a trip to the office for basic network tasks like adding users.
What do you dislike about the product?
I would like updating and installing apps over the whole network on Mac to be a little more straightforward.
What problems is the product solving and how is that benefiting you?
Remote access so I can work from wherever I happen to be when the need arises. The cost vs having a server for a smaller business is easy to justify for us as well. We are moving whatever we can to the cloud nowadays and have ditched our server entirely. It is just easier and more efficient.
Recommendations to others considering the product:
If you have remote employees, and want to keep everything managed properly, this is an excellent tool. They also are continuously making improvements which I appreciate.
Overall great experience
What do you like best about the product?
The cloud based LDAP service is the best part of this.
What do you dislike about the product?
Lack of ability to specify GSuite organizational units
What problems is the product solving and how is that benefiting you?
Onboarding/offboarding automation
I've been using JumpCloud for over a year and it's great
What do you like best about the product?
Simplicity. It's very simple to start using to manage our G Suite and Office 365 accounts, as well as laptop and server account management. Having the ability to add a user to a group of servers, have that user's account be automatically created and their SSH keys pushed with a few clicks saves me a ton of time.
What do you dislike about the product?
We have a significant portion of our infrastructure in AWS and one thing that bothers me is that there's currently no support for AWS Linux. Not a huge deal moving forward, but time consuming at best when deploying the agent to legacy AWS Linux EC2 instance.
What problems is the product solving and how is that benefiting you?
There was no easy way for one or two users to manage laptop security, server access, RADIUS wifi access, and the automation of G Suite account creation. Once set up, adding a new user to all of these items, for example, requires a few checkboxes and a save button.
Recommendations to others considering the product:
Excellent for smaller companies with mixed OS user base. Unnecessary if you're a Windows shop using Active Directory.
JumpCloud Active Directory
What do you like best about the product?
The implementation and ongoing maintenance of the platform is very simple, the latest updates have improved the experience further!
What do you dislike about the product?
Currently there are no issues I have found while using the platform.
What problems is the product solving and how is that benefiting you?
Password management, implementation of an active directory to manage assets, asset management and policy implementation.
Recommendations to others considering the product:
A simple to use and easy to implement solution to companies that have not implemented active directory.
A couple years in on using Jumpcloud
What do you like best about the product?
user/system management is incredibly simple. granting/revoking permissions is a quick and easy.
What do you dislike about the product?
I wish there was some sense of integration with group policy on windows
What problems is the product solving and how is that benefiting you?
we manage a number of AWS instances and access to them for a team of engineers, developers, and DBAs.
It's very simple to get keys generated and permissions granted based on user groups or system groups.
It's very simple to get keys generated and permissions granted based on user groups or system groups.
Recommendations to others considering the product:
If the lack of group policy on windows isn't an issue, this is a whole lot easier to set up than an active directory instance.
Easy Ldap without extra overhead
What do you like best about the product?
It is extremely simple to set up and get running in a very short time. Installing on servers is what attracted me to the service as not many other providers make it as easy as jump cloud.
What do you dislike about the product?
Would like to see even more "one click" integrations made available
What problems is the product solving and how is that benefiting you?
Single sign on across many different applications used by employees, account provisioning, wifi authentication, and server ssh key distribution.
Excellent product
What do you like best about the product?
Easy to get started, first 10 users free :)
What do you dislike about the product?
Missing several cloud services we are using and usually, in order to use SSO integration you need to upgrade your third-party product subscription to Enterprise/Business level.
What problems is the product solving and how is that benefiting you?
no more AD
Recommendations to others considering the product:
Just give it a try, especially if you are a startup - first 10 users are free
Works as advertised.
What do you like best about the product?
We don't have a traditional IT setup; all of our employees use local non-admin accounts. Jumpcloud gives us the ability to have admin accounts on every machine and allows us to recover a machine when someone leaves. Previous to Jumpcloud every employee used the local admin account to access their computer.
What do you dislike about the product?
I'd like to see more security policies that could be applied to Windows machines.
What problems is the product solving and how is that benefiting you?
We don't have a traditional IT setup; all of our employees use local non-admin accounts. Jumpcloud gives us the ability to have admin accounts on every machine and allows us to recover a machine when someone leaves. Previous to Jumpcloud every employee used the local admin account to access their computer.
Cloud based directory-as-a-service
What do you like best about the product?
JumpCloud gives us a single place to manage and provision all of our users.
What do you dislike about the product?
Documentation could be better. For example, I wish the SAML documentation were more complete (list of additional attributes that I can add to the assertion, etc)
What problems is the product solving and how is that benefiting you?
Single point for provisioning/de-provisioning both for efficiency but also compliance.
Great software that makes keys and passwords easy to use across all applications!
What do you like best about the product?
Jumpcloud helped a lot with getting all of my account credentials synced. It was nice having one common area to place these credentials, and to see these be automatically applied to the participating services. The application's UI is very intuitive, and it's very easy to get started with Jumpcloud.
What do you dislike about the product?
I haven't found anything that I particularly dislike about the service yet. Maybe adding a tutorial upon first sign in would be beneficial for increased user awareness of what's going on.
What problems is the product solving and how is that benefiting you?
Makes syncing, managing, and creating account credentials across multiple devices a breeze.
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