JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Easy and just works!
What do you like best about the product?
Jumpcloud makes it simple to manage users and computers for your business in a way that doesn’t make it feel like a crazy complex IT setup
What do you dislike about the product?
Jumpclould has a few UI problems which don’t have a clear solution which means you have to spend a little more time training less tech users.
What problems is the product solving and how is that benefiting you?
Managing multiple windows workstations, their logins, and maintaining settings between those users. Before we hat to juggle “which computer do I have a login on” and “I don’t remember the password I used”
Recommendations to others considering the product:
Use the trial to see if it works. 10 users for free let us get going no problem !
Great, new interface is better than before
What do you like best about the product?
LDAP as a service is great for controlling ssh access in our infrastructure. We use it to centrally control logins to our environments.
What do you dislike about the product?
Sometimes LDAP is a little flaky and we get some weird connection errors on and off. We get around this with sssd cache but it is slightly annoying. Interface is also a bit confusing and GSuite sync can be a bit odd.
What problems is the product solving and how is that benefiting you?
It's been really the only service we found that provides SSO plus a good LDAP that can be used to control ssh
DC in the cloud
What do you like best about the product?
Best way to get cloud management of all your systems and users, integrates with Gmail
What do you dislike about the product?
Client software is sensitive for av false positive
What problems is the product solving and how is that benefiting you?
Remote installation and user deployment (account/credentials) on systems
Going fully cloud with Jumpcloud
What do you like best about the product?
Centralized management of our user-base as well as other services they rely on.
What do you dislike about the product?
We have had some random issues where systems would go into a tail spin and constantly lockout users requiring onsite administrator access. We do feel that this is just an early day issue that will eventually get resolved.
What problems is the product solving and how is that benefiting you?
Synchronization of privileges between different services without Active Directory. We are able to Access control almost all services we rely on without the On Premise Active Directory which was previously required.
simple and effective
What do you like best about the product?
It's single place to manage all users across multiple machines and OS's, support has been very responsive when needed and its been easy to roll out making our fleet of windows and linux servers, macOS and Windows workstations much easier to manage.
What do you dislike about the product?
Whilst there is an event API to capture access audit information for managed systems there is no built in reporting which would be a nice feature. It would also be nice to have some more information / templates for popular SEIM applications such as Elastic Search / Kibana to make the available data more immediately useful.
What problems is the product solving and how is that benefiting you?
We are streamlining a diverse set of machines, managing server, workstation and office 365 identities in a single place.
Fast easy managment
What do you like best about the product?
Using it is simple. With knowledge base article it is easy to implement in any heterogeneous environment.
What do you dislike about the product?
Still lacking some group profile features
What problems is the product solving and how is that benefiting you?
Replace an active directory in the cloud when I have no servers on my local network
Cloud Integration Simplified with JumpCloud
What do you like best about the product?
I like that JumpCloud is software as a service and is cloud-hosted, making it a great solution for large organizations. It allows the IT department to manage devices easily under one pane of glass, both remotely and in-house, minimizing the administration of domain servers. JumpCloud was also very easy to set up, a little application installed on our devices, and then the cloud integration just worked. It was great.
What do you dislike about the product?
The price for private schools is too high.
What problems is the product solving and how is that benefiting you?
JumpCloud allowed us to eliminate domain controllers for multiple vendors and offers a cloud radius solution. It hosts our domain in the cloud, managing devices easily under one plane of glass both remotely and in-house, while minimizing administration of domain servers.
Recommendations to others considering the product:
Try it out. It's worth a good hard look and I think you'll be impressed.
Jumpcloud Review
What do you like best about the product?
Simplification of managing users, systems and VPN
What do you dislike about the product?
No iPhone app for management console. Would be nice if have an app like AWS console.
What problems is the product solving and how is that benefiting you?
Single Sign On, systems view manafement
Recommendations to others considering the product:
Know what you need/want!
A lot of great features with room to grow
What do you like best about the product?
Easy and clear configuration of users, systems, and services. Lots of directory tie-ins. Lots of SAML applications supported. It's made knowing who is on which computer and adding new/temp users to computers much easier.
What do you dislike about the product?
Hard to manage on mobile devices if you need to make changes away from the office.
What problems is the product solving and how is that benefiting you?
Asset management via user per computer, policy changes, and hardware restrictions.
JumpCloud is Disrupting User Directories with the Cloud
What do you like best about the product?
100% Cloud-managed service. No installs. No up-front investment. Pay-as-you-go
What do you dislike about the product?
The service can be expensive relative to some alternatives, though it is fair to say it’s comparing apples to oranges
What problems is the product solving and how is that benefiting you?
Completely removed on-premise equipment for managing users and desktops
Recommendations to others considering the product:
Radius service is great for Wi-Fi authentication
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