JumpCloud
JumpCloud, Inc.External reviews
3,699 reviews
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Jumpcloud review
What do you like best about the product?
the easy way to keep devices, users, integration in the same place
What do you dislike about the product?
we need to pay for some extra modules like patch management, audit logs
What problems is the product solving and how is that benefiting you?
is not a problem but it help a lot on device management and users management, due is easy to managed all those things. also we we can have our apps integrated into Jumcloud
Easy Adaptability from using AD and Workspace
What do you like best about the product?
We primarily needed a software management solution and found a host of functions that are making managing our mixed computer fleet easy and secure.
What do you dislike about the product?
Remote Access tool needs performance improvement.
What problems is the product solving and how is that benefiting you?
We needed to update the software on company computers not joined to our VPN. The agent-based Jumpcloud software allows us to maintain patch management and gain more control over our fleet.
An amazing tool for education
What do you like best about the product?
Jump cloud allowed me to move everything to the cloud, also, spitting up device management!
What do you dislike about the product?
Sometimes it feels like sending out commands to devices doesn't work exactly like I want. However, with some fine-tuning and learning, you can definitely make it do anything you want!
What problems is the product solving and how is that benefiting you?
Device and identity management going into the same place for all my accounts and operating systems. They really are one portal to control all the users and settings that matter the most.
Jumpcloud simplifies the process
What do you like best about the product?
Easy management of users
Integrations
SSO Support
Predefined scripts
Enrollment process
Easy customer-support process
We use it quite often
The implementation process is easy
Integrations
SSO Support
Predefined scripts
Enrollment process
Easy customer-support process
We use it quite often
The implementation process is easy
What do you dislike about the product?
currently we are very satisfied with jumpcloud.
What problems is the product solving and how is that benefiting you?
Managing users and devices in one tool
Excellent management identity
What do you like best about the product?
The easy configuration of the enviroment.
What do you dislike about the product?
It's not so easy to configure the packet management.
What problems is the product solving and how is that benefiting you?
To management the access policies in one place with all I need.
An Excellent Resource for all businesses
What do you like best about the product?
We have been using JumpCloud for a while now at our company, and we have seen a lot of benefits to using it. There are multiple options for configuring MFA, which has been super helpful for us. It has been very easy for our employees to use on their end, and configuring SSO across all necessary sites has been a breeze. We use it on a daily basis across the sites we use in our company. Additionally, any issues we've run into have been super easy to get resolved with their support team. They also ensure they are reaching out to us with any updates to our contract. While we aren't utilizing all their features at the moment, I would highly recommend JumpCloud to anyone considering them for an SSO and MFA solution.
What do you dislike about the product?
When we tried out their Password Manager, they didn't have an option for a Safari browser extension. This may have changed since we first tried it out, and it may not be a deal breaker, but it was something to consider.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to provide security to our logins across multiple sites that users in our organization utilize. This ensures the most secure login that is verified by MFA each time they go to log in. We also have options to not require MFA on certain sites if they have already used MFA once during the day.
Great device management tool
What do you like best about the product?
The flexibility and management of devices is very in depth and the ability to push commands to all devices allows for changes to be pushed to multiple devices at once which saves many hours of manual device configuration.
What do you dislike about the product?
In rare instances, JumpCloud goes out of sync on a device and it is hard to tell which devices are effected by this without manually scrolling through the list. A common fix we have found is to just reinstall JumpCloud again on the device overtop of the old install and it starts reporting again and is ready to be managed.
What problems is the product solving and how is that benefiting you?
The management of a large number of devices. This benefits us by being able to silently install new apps on users devices and make device configuration changes using the Commands tab. The sync with Google Workspace is also great for the users and admins making sign in much simpler.
I love having all my needed tools under 1 roof!
What do you like best about the product?
Jumpcloud is perfect for macOS and windows devices. I love their customer support and weekly podcast as well. Super easy to setup and get rolling.
What do you dislike about the product?
I wish they had better app management controls.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves the problem of a lot of confusions chaos with using too many tools.
JumpCloud is its ease of implementation
What do you like best about the product?
I've been using JumpCloud for the past year, and I must say, it has revolutionized the way I manage user identities and access control. This platform offers a comprehensive suite of tools that have made my life as an IT administrator much easier.
One of the standout features of JumpCloud is its ease of implementation. The setup process was incredibly straightforward, and I was able to integrate it seamlessly with my existing infrastructure. Whether you're managing a small team or a large enterprise, JumpCloud scales beautifully.
The level of security provided by JumpCloud is exceptional. The platform supports multi-factor authentication, which is crucial for safeguarding sensitive information. It also allows for fine-grained access control, ensuring that users only have the permissions they need, reducing the risk of unauthorized access.
The user interface is intuitive and user-friendly. Navigating through the dashboard is a breeze, and I appreciate the clean design that makes finding what I need a quick and painless process. The platform also offers a robust reporting system, providing detailed insights into user activity and access logs.
JumpCloud's support team deserves a special mention. They are responsive, knowledgeable, and always ready to assist with any queries or issues that arise. Their commitment to customer satisfaction is evident in every interaction.
In terms of pricing, JumpCloud offers a fair and transparent model. The flexible plans cater to different organizational needs, and there are no hidden fees or surprises. The value you get from the platform far outweighs the cost.
Overall, JumpCloud has become an indispensable tool in my IT arsenal. It has simplified identity management, enhanced security, and saved me a significant amount of time. I highly recommend JumpCloud to any IT professional looking for a robust and reliable identity and access management solution.
One of the standout features of JumpCloud is its ease of implementation. The setup process was incredibly straightforward, and I was able to integrate it seamlessly with my existing infrastructure. Whether you're managing a small team or a large enterprise, JumpCloud scales beautifully.
The level of security provided by JumpCloud is exceptional. The platform supports multi-factor authentication, which is crucial for safeguarding sensitive information. It also allows for fine-grained access control, ensuring that users only have the permissions they need, reducing the risk of unauthorized access.
The user interface is intuitive and user-friendly. Navigating through the dashboard is a breeze, and I appreciate the clean design that makes finding what I need a quick and painless process. The platform also offers a robust reporting system, providing detailed insights into user activity and access logs.
JumpCloud's support team deserves a special mention. They are responsive, knowledgeable, and always ready to assist with any queries or issues that arise. Their commitment to customer satisfaction is evident in every interaction.
In terms of pricing, JumpCloud offers a fair and transparent model. The flexible plans cater to different organizational needs, and there are no hidden fees or surprises. The value you get from the platform far outweighs the cost.
Overall, JumpCloud has become an indispensable tool in my IT arsenal. It has simplified identity management, enhanced security, and saved me a significant amount of time. I highly recommend JumpCloud to any IT professional looking for a robust and reliable identity and access management solution.
What do you dislike about the product?
Perhaps the cost should be more adequate in relation to the services, but otherwise fine.
What problems is the product solving and how is that benefiting you?
They are responsive, knowledgeable, and always ready to assist with any queries or issues that arise. Their commitment to customer satisfaction is evident in every interaction.
Simple and Good coverage of devices
What do you like best about the product?
The ability to simply add and disrtibute policies and patches to devices regardless of OS
What do you dislike about the product?
Its lack of browser coverage for patching as it only covers Chrome currently
What problems is the product solving and how is that benefiting you?
Its solving the problem of having multiple identities across different SAAS providers by allowing SSO to cover it all.
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