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Fantastic AD replacement
What do you like best about the product?
Jumpcloud is easy to use and very powerful. The best way I have found to managing remote workers, cross platforms. Sharpen up your powershell skills and have at it.
What do you dislike about the product?
The domain migration utility is not 100% fire and forget, although still not bad.
What problems is the product solving and how is that benefiting you?
Jumpcloud covers a lot of ground, installing/removing software, SSO, 2FA, Radius...
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Great Product for any small or large company
What do you like best about the product?
Ease of use. Simple clicks to import users or remove PC features. It even has the ability to add the PC the the account without the need of and IT person on site. The time the IT team saves by not having to touch every PC and set up each small detail.
Now we assign a PC to a group and it takes all of the settings that we've assigned for it! Great time saver for the whole company.
It really pays for itself.
Now we assign a PC to a group and it takes all of the settings that we've assigned for it! Great time saver for the whole company.
It really pays for itself.
What do you dislike about the product?
as an admin, having a user login and an admin login,. It would be nice if I had the same log in screen. There isn't much I don't like about it. Having to complain about the login process in pretty small. LOL
What problems is the product solving and how is that benefiting you?
Being able to add or remove users from a PC from anywhere in the world. Adding removing users from our Azure AD is simple, it keeping all passwords the same for all users access the company. It really saves the IT team from having to fix small password problems and really lets us focus on the bigger issues at hand!
Innovative
What do you like best about the product?
Lots of integration options, can join to many systems
What do you dislike about the product?
Nothing in particular. all of these kind of systems have a steep learning curve
What problems is the product solving and how is that benefiting you?
In the end it did not quite fill the niche we were looking for of joining azure AD to other systems.
JumpCloud is amazing!
What do you like best about the product?
how easy it is to use, the GUI is great!
What do you dislike about the product?
Nothing, I think it is the service I was looking for.
What problems is the product solving and how is that benefiting you?
I use it to authenticate, authorize, and manage users as a test environment in the company I work for.
Recommendations to others considering the product:
If you are a technical writter, and you need a platform where you can authorize, authenticate, test, and manage devices, users, and applications, I guess you have to give JumpCloud a shot.
Excellent identity/resource management in the cloud
What do you like best about the product?
Really easy to handle user identities across multiple systems/softwares.
I love the new MDM functionality with the ability to preconfigure policies for new devices automatically.
I love the new MDM functionality with the ability to preconfigure policies for new devices automatically.
What do you dislike about the product?
Not possible to add custom apps to the software management for Mac at the moment.
What problems is the product solving and how is that benefiting you?
We went from having multiple logins across multiple software:s and systems to just having the JumpCloud credentials for almost everything.
Very helpful for remote work and simplifies support.
Very helpful for remote work and simplifies support.
Best Investment we made in Technology this year
What do you like best about the product?
The ability to manage multiple operating systems under one architecture is great.
What do you dislike about the product?
Password management application. Example Keeper Software Product.
What problems is the product solving and how is that benefiting you?
Security improvements at scale.
JumpCloud Makes it Simple and Easy to Manage Windows User Logins
What do you like best about the product?
JumpCloud syncs credentials with my PCs.
What do you dislike about the product?
May be difficult to setup if not IT admin
What problems is the product solving and how is that benefiting you?
There is no need to host a costly and inconvenient domain controller. JumpCloud enables me to manage credentials for Windows logins and provides SSO features just by installing the software onto each PC and syncs up over the internet. Everything can be managed using their online web portal and is much simpler versus using an on-site domain controller.
Great Solution, Actually the best
What do you like best about the product?
Based off our prior solution, JumpCloud is always up and ready to work. We Rely on reliability being a healthcare institution and have had no reports of outages or delays from our staff and providers. It was so easy for us to implement and configure, and our deployment time was very minimal-- the interface is intuitive and very easy to use and navigate even for our new IT personnel.
What do you dislike about the product?
Not much to dislike, the only thing is that it was new and a learning curve to teach our "old dogs" new tricks. The support took a little long to respond to inquiries but once we got connected with our account rep we were golden.
What problems is the product solving and how is that benefiting you?
Directory solutions, we are a major organization with multiple locations and sites - having a seamless identity management solution was critical to HIPAA compliance and employee ease of use.
Recommendations to others considering the product:
Always find an account rep that is there to listen to your individual needs
A great service, with tons of features
What do you like best about the product?
JumpCloud offers many features for a system administrator who needs to integrate with other services and does not want to or can not run an on-prem domain controller. Their integration with other SSO providers is a great feature; Integrating directly with another SSO, like Google Workspace and Microsoft365, has made it easy for my customers to enable Identity Management across their organization.
What do you dislike about the product?
JumpCloud does not offer MDM of phones. As a result, I must use a competing product to manage those devices for my clients. Until just recently, there was no functionality to manage software on a macOS device, and their interface required a system administrator to write and execute scripts to deploy software. I hope they will soon support the management of iOS and Android devices.
What problems is the product solving and how is that benefiting you?
Zero Touch Deployment, MDM of Windows and macOS devices. Identity Management, LDAP Directory, Directory Insights, Compliance with NIST standards.
Solving: I do not need to run a Windows Domain Controller, and I can manage users across multiple operating systems without competing products (vice iOS/Android). As an MSP, I can also deploy JumpCloud in an existing environment where a customer is using an existing SSO provider (Google Workspace/Microsoft365). This has enabled me to standardize and secure an existing organization without massive changes to the customer's operating behavior.
Solving: I do not need to run a Windows Domain Controller, and I can manage users across multiple operating systems without competing products (vice iOS/Android). As an MSP, I can also deploy JumpCloud in an existing environment where a customer is using an existing SSO provider (Google Workspace/Microsoft365). This has enabled me to standardize and secure an existing organization without massive changes to the customer's operating behavior.
Recommendations to others considering the product:
Make sure you have identified and implemented your long-term authentication service. If you plan to use a third-party SSO provider, like Google Workspace or Microsoft 365, get that set up first. Additionally, make sure you have set up Apple VPP and DEP before massive roll-out, as this will enable you to get Zero Touch Deployment working ahead of time, which will save you an enormous amount of time when you ramp up.
Directory service in the cloud made easy
What do you like best about the product?
Super easy to get started. Create users, install clients, and magic happens.
What do you dislike about the product?
Some of the menus can be hard to decifer. Adding user to machines it counter intutive.
What problems is the product solving and how is that benefiting you?
I was looking for a cloud replacement for AD for my home. Easy to manage kids machine access and permissions
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