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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,762 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mental Health Care

Easy Identity and Device Management

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
That's an all in one tool for device management, identity management, software and policy deployment. I don't have to tinker with 7 different tools.
What do you dislike about the product?
I honestly can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Being able to manage Mac and Windows devices in one place. Easy remote management.


    Graphic Design

Jump on board!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy implementation, just a superb system for cross platform identity managment, device management and much more, as new features arrive!
What do you dislike about the product?
The Jumpcloud Agent doesn't support Windows ARM devices.
What problems is the product solving and how is that benefiting you?
JumpCloud solves so many issues: centralised patch management, password policy implementation, SSO, conditional access the list goes on. I would be lost without it.

Of course it could be better but in the time I've used it I have seen noticable improvement and many new features. I wish it supported Windows on ARM devices but it seems I'm the only one cares about that so it's unlikely to happen. Otherwise, it is excellent.


    Santiago Agustín F.

JumpCloud helps not just like MdM

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud has a simple interface. Today we don't use it as iDP, but as MDM. One thing we use a lot is the great possibility to govern our devices via API.
What do you dislike about the product?
I haven't encountered any major annoyances, maybe we have to understand that the product is more oriented to StartUps and not to big companies.
What problems is the product solving and how is that benefiting you?
We need to govern our devices. We achieve this seamlessly, regardless of the platform.


    Elon F.

Comprehensive directory and endpoint management for SMB

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Jumpcloud is an extremely well documented, fantastic support, and comprehensive solution for SMB. Combines IAM and endpoint management. Easy to integrate for the most part. Certificate management is well documented. Dashboards are useful. I use this tool more frequently than most as it has the most features in one place.
What do you dislike about the product?
Prices have risen. A la carte keeps pushing at the seams of tiered pricing.
What problems is the product solving and how is that benefiting you?
IAM. SSO. MDM. Endpoint management.


    Telecommunications

all in one for iam

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
device management, User management, and implementation.
What do you dislike about the product?
need to improve more features. security.
What problems is the product solving and how is that benefiting you?
IAM, SSO.


    Faraz U.

Jumpcloud Experience

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is pristine. The ability to manage devices, create policies, and users is made simple via Jumpcloud
What do you dislike about the product?
Haven't come across a thing I do not like yet.
What problems is the product solving and how is that benefiting you?
The ability to administer from a local point with ease. We are able to keep track of company property (laptops) efficiently. We are able to patch software and we can provide troubleshooting with ease as well. The ability to patch laptops with the latest updates is a huge plus. Another component we love is the ease of SSO capability


    Computer Software

Very good platform, needs better Azure AD/Google Workspace Integration

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The best part about JumpCloud is that it works on all platforms and provides a unique user identity service
What do you dislike about the product?
It should not be the dominant authority for Google Workspace / Azure AD Integrations — users should be able to use the password they set on Google/Azure on JumpCloud, rather than the other way around.
What problems is the product solving and how is that benefiting you?
It solves the problem of being unable to link Azure Active directly on Mac devices


    Jeffrey C.

An excellent user management software with many interesting solutions.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Jumpcloud is a DaaS (Directory as a service) platform that makes it easy to create new users for our systems, manage, update, support computers, manage access to systems, etc., making jumpcloud an indispensable tool for any organization.

In addition to this, features are always being added to the platform to help manage users, systems and access, allowing administrators to have full control and governance over everything IT related.

I would recommend Jumpcloud to any company that wants to improve its user and computer management system.
What do you dislike about the product?
There are some functionalities that need to be polished (e.g. remote access to clients).
What problems is the product solving and how is that benefiting you?
Manage the large number of users that our organization has, plus all the client computers they use.

It is much easier to have all IT management tools centralized in one place, which makes Jumpcloud an excellent platform for this.

In addition to this, the policies of security, SSO, MDM, IAM, are exceptional features for the proper development of the work of an IT administrator.


    VisionKite A.

Seamless and intelligent

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Jumplcloud is an incredible time-saver with it's smooth and seamless integrations. It makes managing client IT stacks easy.
What do you dislike about the product?
There's definitely a learning curve for totally non-technical users.
What problems is the product solving and how is that benefiting you?
Jumpcloud brings everything together into one platform, reducing the headache of managing multiple systems.


    Tomer C.

Active Directory Made Easy

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is a fully SaaS soolution.
What do you dislike about the product?
Probably since the share market, not all tools and services support JumpCloud out of the box, or has documentation about integrating with JumpCloud.
Addig to that, Okta's documentation is better than JumpCloud.
What problems is the product solving and how is that benefiting you?
Centrlized user management and device managment and enforcement.
SSO to various tools and services.