JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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Provide all the solutions for company access management
What do you like best about the product?
A cloud directory to control and manage users' identities work best with JumpCloud. Full access to all our business tools make the connection fast and secure and gives us confidence.
What do you dislike about the product?
I have no reason to dislike any of JumpCloud's tools and features, especially when we are now more protected than before.
What problems is the product solving and how is that benefiting you?
Mobile device management has been the primary issue we solved using JumpCloud MDM tools. Adding a worker's personal laptop into the system always bring added security issue but has been solved by the feature.
Recommended solutions for a fast access management tool
What do you like best about the product?
Synching our tools and application to accept SSO access. It leads to fast and secure access since users only need one primary access identity to use all the other applications.
What do you dislike about the product?
In my three years of experience with JumpCloud, I have no dislike or problems operating this software.
What problems is the product solving and how is that benefiting you?
Handling workers onboarding and offboarding from the organization is easy. It only needs one click to delete users' information and their current access privilege that they have and replace it with the newcomer worker.
A superior cloud-based directory service option
What do you like best about the product?
I find Jumpcloud to be very efficient and easy to use. I'm impressed with its ability to quickly manage an organization's users, devices, and passwords. The setup process is straightforward, making it easy for new members of my team or employees to come on board without any hassle. In addition, its automated password reset system allows my company to strictly enforce our policy with just a few clicks - ensuring a secure & reliable authentication environment at all times! Finally, its impressive SSO feature simplifies how individuals access different applications through single sign-on, granting them lower levels of authorization based on their role in the organization - further enhancing security.
What do you dislike about the product?
There was a slight learning curve when we first set up Jumpcloud, but it was manageable and allowed us to become familiar with the new system relatively quickly. Once that hurdle was overcome, we found Jumpcloud to be easy and straightforward to administer. The addition of a detailed management dashboard has also allowed us to easily create separate accounts for our many customers without sacrificing efficiency or performance.
What problems is the product solving and how is that benefiting you?
I'm benefiting from Jumpcloud's Active Directory synchronization because it has drastically simplified the way I manage users and software. With the powerful APIs that Jumpcloud provides, managing user accounts or software for any system is much faster than before.
Fast solutions for password and security management
What do you like best about the product?
Using this application for free but with its full premium features is the best I like with JumpCloud. Creating users in device management and authentication is easy to be done.
What do you dislike about the product?
Nothing is challenging in JumpCloud. Tutorial resources cover all videos and guided simulations for all the tools that I want to use.
What problems is the product solving and how is that benefiting you?
Automatic device enrollment and enrolling new users using the user group gives a quick onboarding process and eliminates the manual process. It saves time and prevents mistakes that always happen before.
Full of resources to manage access security
What do you like best about the product?
It has many resources and features to tighten our access security and add more protection to the password. Implementing MFA that will force users to pair devices for OTP code.
What do you dislike about the product?
Novice users will need training and learning from the product simulations to be properly introduced to the application.
What problems is the product solving and how is that benefiting you?
It has solved the problem that we had with password policy enforcement. By grouping users on their level or tier, all the users under the tier will get the same access privileges and can access certain applications.
Great help in manage users core identity for access management
What do you like best about the product?
IT applications stack unifying to combine all the control into one primary control leads to faster and less operation needed. We can now use one login details that unlock access to all other application our organisation use.
What do you dislike about the product?
For now, I am fully satisfied with JumpCloud's tools and services. Nothing that I dislike.
What problems is the product solving and how is that benefiting you?
Adding external workers' devices or personal devices using Mobile Device Management (MDM) lets them be more flexible with their workstations. Working from home and accessing our system can be easily done from the registered devices.
Primary tools for manage password and authentication.
What do you like best about the product?
Our business application's password and authentication access is managed on this single software. The integration option allows centralizing users' active directories into one management.
What do you dislike about the product?
No dislike or complaint from me. Most of the tools work exceptionally with our system.
What problems is the product solving and how is that benefiting you?
Improves the security and system protection from brute force attacks that try to gain access to our business system and application. Multiple levels of login access challenges provide stricter protection.
Early JC customer and still wowed.
What do you like best about the product?
The fact that they keep innovating new helpful stuff. Almost every quater we find some neew helpful feature that wasnt there before.
What do you dislike about the product?
I refered a new company to JC and the outsourcing of account manager and the billing took a long drag. I also noticed some services are now very pricy.
What problems is the product solving and how is that benefiting you?
I jumped on JC cos i needed a decent way to manage Mac computers and JC was perfect for the job. JC helps me keep my users and their Macs in sync.
Identity management and securing device access
What do you like best about the product?
Conditional access actually surprises me with its ease to use and functionality. The key will be granted if the access request is met with the condition and will reject the connection if any condition is not satisfied.
What do you dislike about the product?
There are only some issues with JumpCloud but has already been fixed by the developer. No dislike for now.
What problems is the product solving and how is that benefiting you?
Adding the SSO and MFA features to our access login. These two features amped up our security and gave better protection for our system authentication. JumpCloud has helped us safeguard our system from unauthorized access.
An ideal application for seamless multi-application workspace management
What do you like best about the product?
I absolutely love JumpCloud for its amazing advanced features and ease of integration with other platforms. Its security protocol is top-notch, ensuring that our data remains safe at all times, while being incredibly easy to use. In addition, I am impressed by how well connected this platform is - allowing users to learn more about collecting and analyzing their data accurately in no time! With regular updates, JumpCloud ensures that we have up-to-date tools to help us address business issues as they arise.
What do you dislike about the product?
I dislike that the SSO documentation provided by JumpCloud is either vague or not up to date. This makes it difficult to set up an SSO and often requires me to contact customer success or support teams for help, which takes a lot of time. I would like to see better descriptions of how to properly configure natively supported applications so that I can get everything up and running in 10 minutes instead of an hour.
What problems is the product solving and how is that benefiting you?
With Jumpcloud, I don't have to worry about tedious and time-consuming tasks like integrating Microsoft Active Directory. It simplifies single sign-on authorization and computer control across the organization in no time.
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