JumpCloud
JumpCloud, Inc.External reviews
3,724 reviews
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My Jumpcloud experience
What do you like best about the product?
The ease of use once everything has been setup is excellent, i have only just started using the software myself as a customer service engineer, But already i am picking up on stuff for more advanced troubleshooting.
Its very easy to integrate in an existing stack no matter what hardware is used and quick to implement no matter if you are used to 365 or Google workspace (in my case both of them)
Its very easy to integrate in an existing stack no matter what hardware is used and quick to implement no matter if you are used to 365 or Google workspace (in my case both of them)
What do you dislike about the product?
Extensive catalogue of learning articles that can be a bit overwhelming at the start, but you can get over it by taking bite sized training sessions.
What problems is the product solving and how is that benefiting you?
Makes it easy to manage multiple accounts in one simple to use environment, and allows the customers to use any type of device.
Great Platform Management.
What do you like best about the product?
Allowing us to collate all of our RMM tools/platform management/support into one tool has proved immensely helpful, and it's all easy to use and to implement. Support is helpful as well, as I use it everyday and know that If I have questions I can reach out and be responded to in a short amount of time.
What do you dislike about the product?
The Software Management pieces are still in their infancy; self hosted application servers not through cholocatey would be nice; the current upload limit increase on packages is a good step in the right direction.
What problems is the product solving and how is that benefiting you?
Azure endpoint management is fine, but not for the technically weak. As we are a small nonprofit with a team of one for system administration, we needed a tool that covers everything from security to software management to support, and JumpCloud fits that need for us.
Replaced JAMF after being our main windows software!
What do you like best about the product?
The remote access for troubleshooting with users is a very good feature. Linking up with not only MS but Google to have user integration is a HUGE plus. Very easy to setup, even if you install the "hard way" like we did. I've only had a few run ins with customer support but they were always helpful and quick to reply. Allowing our machines to be assigned easily and removed easily when we onboard or offboard an employee has been a big plus.
What do you dislike about the product?
I like the new design! PLEASE KEEP IT ENABLED
What problems is the product solving and how is that benefiting you?
Jumpcloud makes it easy to remotely help users in different states or countries. And having policies for updates helps us stay in compliance with our certifications.
Very secure product; easy to use and provides efficiencies
What do you like best about the product?
It feels very secure, both protect and the password manager. Sharing passwords with teams is easy and saving your own passwords is a time saver. In addition, using a single sign on through jump cloud is great. It also protects when signing into new devices. Very easy to implement and feels natural to use daily
What do you dislike about the product?
There can be a loophole when trying to set up a new device if you use the MFA app through JC. Otherwise, no problems
What problems is the product solving and how is that benefiting you?
Password management, remote work environment tech solutions, security
My review and jumpcloud
What do you like best about the product?
How simple it is to log in and secure computers remotely
What do you dislike about the product?
It would be easier to set rules on Windows it would be nice
What problems is the product solving and how is that benefiting you?
Unified password management I would have been very hard for me to do this without jumpcloud
Modern Remote Management Without Active Directory
What do you like best about the product?
t allows centralized control of security policies, devices, and user access (including SSO) from the cloud—no domain controller needed. Great for remote and hybrid environments.
What do you dislike about the product?
Lacks broader policy customization; often requires additional scripting to cover specific use cases.
What problems is the product solving and how is that benefiting you?
t solves governance challenges by centralizing user and device management. It also helps reduce costs by eliminating the need for on-prem infrastructure and improves inventory control with real-time visibility of all endpoints.
One of the best Zero Trust Identity Providers
What do you like best about the product?
Jumpcloud has solved the issue of maintaining multiple Active Directories and constantly trying to sync it across regions. It provides an easier solution of zero trust architecture identity provider.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
What do you dislike about the product?
The thing I dislike about Jumpcloud is the every year huge increases in price we started at 11-12$ per user, I think it is now 19-22$.
What problems is the product solving and how is that benefiting you?
It solves the continuous hassle of maintaining multiple AD's across regions and continuously syncing it.
So far the best User/SSO management I worked with!
What do you like best about the product?
So far the best User/SSO management I worked with! Multiplatform, easy to manage in the cloud, with really good support listening to suggestions. Easy implementation on, used daily in both companies I work for and quite easy to integrate with various systems, with it's own MFA solution (app). On top of that, you can get password manager!
What do you dislike about the product?
I can not locate machines via internal IP and sometimes agent is there, but not reporting to the server unless reinstalled.
What problems is the product solving and how is that benefiting you?
Much easier IT infrastructure and endpoint management
The product is good but the the customer Support is bad
What do you like best about the product?
The product is simple to use it is very good
What do you dislike about the product?
The Customer support is very BAD there was a ticket that was resolved after 6 weeks
What problems is the product solving and how is that benefiting you?
The conditional policies and the Jumpcloud go and Jumpcloud Password Manager are the best Because it automatically uses the Authenticator without entering the codes if there was a way we could transfer the codes from Google authenticator to Jumpcloud go it would have been very good
MDM with future
What do you like best about the product?
Works on all three os system With best user experiences. And always ahead in updates to make life easier in device managing along with user managing. East to deploy or implement in environment. And top notch support I show one support engineer. with apple support experience working in jumpcloud. Which shows which kind of support they give us. I integrate so many application with zero of configuration head ache. Fabulousness of MDM.
What do you dislike about the product?
Should work more on android device more.
What problems is the product solving and how is that benefiting you?
Without reaching to user. I solve there problems in sitting my cabin. If it's a software deployment hardening policy or remote control. Pushing commands providing access wiping device in one click and so on.
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