JumpCloud
JumpCloud, Inc.External reviews
3,768 reviews
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External reviews are not included in the AWS star rating for the product.
Authenticating user identity easier with JumpCloud
What do you like best about the product?
We are now able to reduce our IT software cost because all the tools that we use for managing passwords, user identity, device management and system insight are stacked on this platform with one price.
What do you dislike about the product?
Accessing the software from the mobile interface is not ideal and harder than it should be. The platform community forum wasn't active.
What problems is the product solving and how is that benefiting you?
We see cost reduction for our IT tools and better management. The Single Sign-On(SSO) module permits our staff burdenless to remember all different login details for each software.
Perform tasks faster and more securely
What do you like best about the product?
JumpCloud's ability to configure security settings for remote computers and workstations is extremely useful for IT departments. Developing computer management with the added benefit of Apple MDM control saves time and effort in manually managing users, passwords, software access and more! I've also noticed that creating users for other applications through SSO integration has significantly shortened my user deployment process. JumpCloud does a great job of streamlining this process when it comes to account management, which allows me to pay more attention to projects that require extra focus.
What do you dislike about the product?
I have found JumpCloud's interface to be limiting when it comes to viewing interactions between policies. An accompanying case study describing user and device configurations would have eased the implementation process by providing detailed guidance and visual examples of chronologically arranged account takeover steps. A more detailed explanation could effectively guide users through the process, improving their overall experience.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of centralized privilege management with a cloud-based solution that eliminates the hassle of updating software or securing hardware. For me, this means streamlined access control without the added burden of IT and without the headache of security audits.
Powerful Identity Management Solution
What do you like best about the product?
JumpCloud offers tools that facilitate a comprehensive user/identity management solution across organizations. Extensive support for SSO streamlines onboarding and offboarding processes and new features are constantly being added. I appreciate the ongoing, aggressive roadmap for development.
What do you dislike about the product?
At this time, I can't say that there are any issues that I dislike.
What problems is the product solving and how is that benefiting you?
JumpCloud ensures that onboarding and offboarding processes are consistent, timely and comprehensive. When critical staff depart an organization, JumpCloud ensures that when access is terminated, all platforms are addressed with one click.
Gain full control with JumpCloud for authorization, authentication, and auditing
What do you like best about the product?
If your organization is no longer managing an on-premises AAA infrastructure, JumpCloud is a great solution to help you regain control of your authorization, authorisation, and auditing (AAA) processes. The open, extensible nature of JumpCloud, which works across systems while being highly available, reduces the effort required to properly maintain AAA setup. In addition, its flexibility with cloud-based applications (SaaS) means end users are not tied to a specific approach from their cloud provider.
What do you dislike about the product?
I am pleased with the mobile friendly website that JumpCloud has, however I find the mobile version of their admin portal difficult and not always user friendly. There are certain features on my iPhone that sometimes get clipped, such as buttons or web pages.
What problems is the product solving and how is that benefiting you?
I and my company benefit from JumpCloud's Directory as a Service because it allows us to scale up and down our services quickly and cost-effectively.
Jumpcloud Rocks
What do you like best about the product?
Template makes it super easy to access all of my company systems without having to remember a bunch of passage. It's so easy to use. It's nearly invisible.
What do you dislike about the product?
Nothing. There's nothing wrong with this system.
What problems is the product solving and how is that benefiting you?
Supplied helps us access all of our systems without having to memorize a bunch of passwords.
An easy-to-use and highly effective solution
What do you like best about the product?
I particularly appreciate that JumpCloud allows me to manage who has access and what activities they can perform on those computers. In addition, its cloud directory service allows for seamless onboarding and de-boarding of employees through its integration with multiple cloud software providers, while granting users only the access they are authorized to have. For businesses concerned about security, an additional layer of protection is available as needed, making this a great option for startups looking for efficiencies in both cost and time management.
What do you dislike about the product?
I find that the JumpCloud configuration process can be quite cumbersome, requiring time and effort without providing a satisfactory result. In addition, user reports often lack comprehensive details that would make analysis or verification of specific scenarios much easier.
What problems is the product solving and how is that benefiting you?
As a result of our company's distributed and cloud-based IT infrastructure, I have always struggled to manage it effectively.
Great tool for Centralized Directory & MDM enrollment
What do you like best about the product?
- Using MDM Automate Device Enrollment for Devices
- Best features for the Authentication - Duo Security, WebAuthn, Time Based One-Time Password
- Managing by Cloud Directory Integrations, Active Directory Integration.
-an excellent tool for an organization's Software Management
- Best features for the Authentication - Duo Security, WebAuthn, Time Based One-Time Password
- Managing by Cloud Directory Integrations, Active Directory Integration.
-an excellent tool for an organization's Software Management
What do you dislike about the product?
- The potential for inefficiency and errors is the barrier of having to push the Command each time we select and unselect machines for updates, installs, uninstalls, and group modifications.
-Pushing the command habitually raises the chance of error. For example, a user might choose the incorrect machine or forget to select a device, resulting in incomplete updates or installations. As a result, devices may become vulnerable to security threats or cease functioning correctly.
-Pushing the command habitually raises the chance of error. For example, a user might choose the incorrect machine or forget to select a device, resulting in incomplete updates or installations. As a result, devices may become vulnerable to security threats or cease functioning correctly.
What problems is the product solving and how is that benefiting you?
Overall, an excellent tool for an organization's software management needs is created by the combination of MDM Automate Device Enrollment, strong authentication features, and directory interfaces. Organizations may boost productivity, dramatically cut on errors, and enhance device security by using these services.
Easy to use All-in-One Solution
What do you like best about the product?
what i like best about jumpcloud is how easy to use it is and it's integration process. whether its the integration in the cloud or on premises. servers or endpoints. damn easy to deploy.
when i had no idea what jumplcoud was, even at that time, i was able to easily deploy jumcloud agent in multiple endpoints with single command. and this agent is as versatile as they come, lots of things can be taken care of with just single agent.
when i had no idea what jumplcoud was, even at that time, i was able to easily deploy jumcloud agent in multiple endpoints with single command. and this agent is as versatile as they come, lots of things can be taken care of with just single agent.
What do you dislike about the product?
while talking about the user addition part, i had much trouble finding, managing and creating the user groups, role based controls implementation etc. this was one thing that irked me in my usage of jumpcloud.
What problems is the product solving and how is that benefiting you?
the main problems jumpcloud helped me solve was my requirement for all-in-one east to deploy/use agent. this single agent can do lots of things, remote support. software deployment, device management, policy management, you name it and there it is.
Nannyware and Extra Hoops for Employees
What do you like best about the product?
Well, at least it's fast. But otherwise, there is nothing I have to recommend; sorry. The interface is utterly unnecessary, making for an extra hoop for a remote employee to jump through.
What do you dislike about the product?
How do I count the ways? I'm sorry, developers. I'm sure you did a bang-up job. But this kind of nannyware is just a symptom of remote workers not being trusted by management.
What problems is the product solving and how is that benefiting you?
The so-called "problem" is one of not knowing what remote employees are doing every moment of every day. And no, I am not more productive. It's just an annoyance for the end user.
Unified experience
What do you like best about the product?
i did way too helpful the connections that JumCloud already has. It makes too easy tu just connect and get to business.
What do you dislike about the product?
It is a little bit confusing the first time since the UI assumes you have a certain level of knowledge
What problems is the product solving and how is that benefiting you?
Thanks to Jumpcloud we're able to intercomunicare our different directories to harmonize them
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