JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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Moving to JumpCloud has been absolutely one of the best networking decisions we've made!
What do you like best about the product?
The centralized management of all of our users, computers (Mac and PC), management of SSO in one central space, and overall value. It's been a great platform for us with our multiple locations and many different types of platforms.
What do you dislike about the product?
Honestly, I don't really have any specific negatives. It's been a solid platform for us and we have no specific intention of leaving JC unless the pricing becomes prohibitive.
What problems is the product solving and how is that benefiting you?
Our old design used MS Active Directory for user and device management for our multiple locations. That created a need to have a VPN in place between our offices, and with the simple limitations of a locally hosted directory server, we struggled to maintain a secure and easy to use environment. And being a smaller organization with no internal IT professional, the overall management was just too much for us. JumpCloud has allowed us to continue to manage our user directory, and all of the other components, in house. That has saved us cost and allowed us a much greater level of security and flexibilty.
Excellent method is using ldap without the need of an on-prem server
What do you like best about the product?
I was able to use this for testing and demonstrations of software integrations to LDAP servers without the need of building a Windows AD server
What do you dislike about the product?
Was a little difficult to figure out how to get a basic LDAP connector to read the directory properly, setting are not obvious
What problems is the product solving and how is that benefiting you?
As other services become cloud based, was looking for a solution that provides cloud user management that gave me an old-school AD feel without needing to get into the azure space
Great solution for mac or mixed mac/Windows environments to replace Active Directory
What do you like best about the product?
Ease of use and onboarding devices and users. Good security and policy management.
What do you dislike about the product?
Not any really that I've found yet. It does what we need it to do in a mixed mac/Windows environment and eliminated the need for a Windows Domain server and Active Directory.
What problems is the product solving and how is that benefiting you?
Poor Active Directory integration for macs as well as eliminating the need for Active Directory altogether.
Modern Solution for Modern Problems
What do you like best about the product?
We live in a cloud-native world, and JumpCloud (finally) gives us a cloud-native solution to Identity Management, SSO, MDM, Patch Management, and Secure Endpoint Policy Enforcement, all wrapped up in a single platform! As an IT and Security Services Provider, I use Jumpcloud internally and highly recommend to all of my clients. I've found their support staff to be incredibly knowledgeable and responsive
What do you dislike about the product?
There isn't much to dislike to be completely frank, but there's always room for improvement. Policy management is a hard problem and I would love to see some of the same innovative energy that is evident across the platform geared towards making management of device and user policies more streamlined and automatable.
What problems is the product solving and how is that benefiting you?
Platform-independent Identity and Access Management is a huge selling point for JumpCloud, especially with the ability to easily centralize and manage your enterprise "local" and cloud accounts. Having MDM built-in to the same platform adds immense value and being highly customisable through the use of commands makes the JumpCloud platform an invaluable tool.
Great AD alternative
What do you like best about the product?
We needed an alternative to On-Prem AD and Azure AD and one which worked well with Windows and Mac, we came across Jumpcloud, it's a great service, easy to set up and manage with great features.
What do you dislike about the product?
It's a great service, I honestly can't think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Clients who require a service to manage their systems and make them more secure. THey usually have a mixed environment or Windows and Mac
Great Interface - Seemless Intergration
What do you like best about the product?
The interface has been a joy to work with, easy to use and organized to make administrative tasks a breeze.
What do you dislike about the product?
There is not much to complain about. Plan to use Jumpcloud for years to come.
What problems is the product solving and how is that benefiting you?
We have multiple devices using different IOS, Jumpcloud helps us authenticate no matter the platform.
Great tool for managing Macs
What do you like best about the product?
Jumpcloud allows me to see all devices in one plane of glass. I am able to gather all nessary information about the device, being able to control and deploy applications with ease of use.
What do you dislike about the product?
I would like there to be an intergration with SSO with Microsoft as well as being to use other MFA rather than Jumpcloud. Just so we do not have to have multiple MFA solutions.
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping us manage Macbooks, deply policies and allowing us to have visabliity into linux boxes as well. This allows us to see through all 3 types of major operating systems which is really nice to have.
Great product
What do you like best about the product?
Wha I like most about JumpCloud is the ease of setting it up and using the platform for managing users and groups.
What do you dislike about the product?
Not much flexibility of AD attributes when using the LDAP service
What problems is the product solving and how is that benefiting you?
Ease of Identity management
Perfect Daas for Secured and controlled IT Devices
What do you like best about the product?
One of its most unique features is its ability to provide a single sign-on (SSO) experience across a wide range of applications and platforms. Which is the one I liked the most
With JumpCloud, i can log in to the devices and applications using the credentials, eliminating the need to remember multiple passwords. So this feature is made possible through its integration with a variety of protocols and standards such as SAML, LDAP, RADIUS, and OAuth.
With JumpCloud, i can log in to the devices and applications using the credentials, eliminating the need to remember multiple passwords. So this feature is made possible through its integration with a variety of protocols and standards such as SAML, LDAP, RADIUS, and OAuth.
What do you dislike about the product?
Its pricing is based on a per-user per-month model, which can be more expensive than other identity and access management solutions that offer a flat fee for a set number of users or devices. Additionally, some users may find its user interface to be less intuitive than other identity and access management solutions, although this is subjective and can vary depending on individual preferences and familiarity with the platform.
What problems is the product solving and how is that benefiting you?
It is mainly helping me in business improve security, increase productivity, and streamline IT operations by providing a comprehensive identity and access management platform that is easy to use and scalable.
Great software
What do you like best about the product?
ease to use. Like that it's user friendly and learn all the features quick. Enjoyed the accessability and better than other softwares out there. Would recommend it.
What do you dislike about the product?
Log in issues. Tech support is lacking. Need phone number and a IT person to help resolve the issues in a quicker timelier matter. Enjoy using it over all and window based makes nice
What problems is the product solving and how is that benefiting you?
The quick and ease of verifying my identity. Comapny wide use is avaible to all valid employees and would recommend it for state of the art security and platform.
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