Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Amazingly versatile and intuitive suite of services!
What do you like best about the product?
JumpCloud offers a very comprehensive suite of services, incredibly complete documentation, all with an intuitive and easy to learn interface. All of that, combined with a free-to-try license model and you should be asking yourself why NOT JumpCloud?
What do you dislike about the product?
I have yet to encounter a feature that I could go so far as to say that I dislike. Everything I've tried has been comparable or better to features I've found in high-priced alternatives.
What problems is the product solving and how is that benefiting you?
I needed a quick and flexible solution that supported SSO with extended attributes to complete a challenging development project. There were a few options available but none of them had the same depth, character and functionality that JumpCloud offered, especially not free to try!
- Leave a Comment |
- Mark review as helpful
Perfect solution for Cloud Based Active Directory and monitoring end user systems
What do you like best about the product?
It was very easy to setup and we were up and running in very quick time. We could configure org wide policies for password management or end user configurations on laptops to implement Logon banners, control behavior of USB storage devices on selective devices. Can also use to monitor what is installed on end user systems.
What do you dislike about the product?
Very minor things - When importing new users from GSuite, we need to remember to send them an activation email explicitly. Also sometimes on creating new users we forget to add them to the right groups and devices to the right groups. Maybe there can be some prompts reminders for this.
What problems is the product solving and how is that benefiting you?
Implementing a cloud based Active Directory service on corporate laptops. Due to COVID everyone has been working from home. So we were looking for an effective cloud based Active Directory service and JumpCloud could easily solve all that with everyone being remote.
Good for heterogeneous it infra
What do you like best about the product?
The interface is easy to use. Can support multiple operating system, we have a mix of windows, linux and mac and this seems to ingrate them quite well.
What do you dislike about the product?
Would like more way to display the information gathered by the jump cloud agent.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
What problems is the product solving and how is that benefiting you?
We can centralise all authentication and users management in one system instead of managing 2-3 different system.
Best Directory as a service application
What do you like best about the product?
The way it can integrate different softwares at one place and the way user can sign into all the integrated application from single place and also its core ability to save passwords
What do you dislike about the product?
Nothing to share at the moment, because we did not observe any issues using it so far
What problems is the product solving and how is that benefiting you?
- Saving password
- Multifactor authentication
- We now access things from single place
- Multifactor authentication
- We now access things from single place
Recommendations to others considering the product:
If you want to make things hassle-free for your employees, then please do consider it. It's not going to upset you!
Great centralized management for SMBs
What do you like best about the product?
Great way of integrating and securely managing BYOD for SMBs. Easy implementation.
What do you dislike about the product?
The audit log insights tool only captures user authentication logs but does not have DLP capability down to the file level for digital forensics analysis if in fact there was an attack. User authentication logs capture is decent, but lacks in its ability to capture event logs, application and other security logs. In addition, jumpCloud does not yet have the ability to integrate with mobile devices or other printers and internal routers as well as systems that may be also running on the network. It seems to only integrate with Linux, Mac and windows operating systems. I would say it is a 75 to 80% solution for centralized management but still has room for improvement. Overall though a good product at a decent rate.
What problems is the product solving and how is that benefiting you?
Centralized management of BYOD and meeting ISO/IEC and other compliance objectives
Jumpcloud Review
What do you like best about the product?
The easy to use interface is what we like the best.
What do you dislike about the product?
The billing is not easy to get to in the UI.
What problems is the product solving and how is that benefiting you?
We are solving remote worker machine authentication and password management. The Benefits of this system keep us PCI compliant as well as having a place where we can add and remove users from systems easily.
Recommendations to others considering the product:
Ensure you read the information about their price tiers. It can be a little confusing, about what is included in the lower end tiers.
JumpCloud is a complete SSO solution and AD Replacement
What do you like best about the product?
JumpCloud can be managed day-to-day from anywhere and by most people in the IT department. The interface is simple and the options for third party integrations are robust.
What do you dislike about the product?
The radius server setup needs to allow for the same IP with different ports. People using managed service like Meraki may only have one IP that handles routing based on ports and protocols.
What problems is the product solving and how is that benefiting you?
Centralized password management for SSO is the main issue we have solved.
Good tool to manage windows, MAC and Linux devices.
What do you like best about the product?
Management of MAC devices and handling of local accounts.
What do you dislike about the product?
Does not support feature to run command remotely on MAC machines.
Option to have a screensaver set on all the machines. (Like we do in Group Policy)
Option to restrict users to disable 2FA from user account.
Option to have a screensaver set on all the machines. (Like we do in Group Policy)
Option to restrict users to disable 2FA from user account.
What problems is the product solving and how is that benefiting you?
dependency of connecting to office network for password change.
managing local account seemlessly.
Managing machines remotely easily not matter where they are connected.
managing local account seemlessly.
Managing machines remotely easily not matter where they are connected.
Super easy, secure, and helpful Directory Service
What do you like best about the product?
JumpCloud is 3 things:
1) Super easy to deploy.
2) Really great for managing infrastructure spread across many different cloud accounts/VPCs.
3) Competitive pricing.
4) Secure
1) Super easy to deploy.
2) Really great for managing infrastructure spread across many different cloud accounts/VPCs.
3) Competitive pricing.
4) Secure
What do you dislike about the product?
Perhaps the only downside to JumpCloud is that it's "yet another directory" you have to manage, as opposed to using your main directory service (whether that be GSuite, Outlook365, etc.) but those are not "fit for purpose" when it comes to securing infrastructure.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to have a common directory for all of our various Cloud accounts (we have 6+ cloud accounts with infrastructure on all of them that we want to secure access to).
Recommendations to others considering the product:
I would strongly consider JumpCloud if you want an easy to use solution for securing access to a disparate set of cloud infrastructure or even an easier-to-use solution that you may get out of the box with your cloud infrastructure providers.
Even as a work in progress, they're head and shoulders above of the competition
What do you like best about the product?
JumpCloud provides a suite of tools and directory services to provide great remote support to our endpoints of every OS in our infrastructure from one pane of glass. Device and user policy management works well and although there is still a lot of room to improve, the core suite of tools is head and shoulders above the competition while still being competitively priced.
They have basic offerings to span most of what I need to manage Mac, Windows, and Linux endpoints. MDM works great on Mac. Running commands remotely on endpoints is a little clunky but it works pretty well. Policy management works great. And they have other tools like an SSO portal for my end-users that generally works really well (although their documentation for configuring individual integrations needs a little TLC).
Lastly, premium support is a game changer. Because JumpCloud can be rather nuanced for some use-cases, you'll want to leverage their premium support. It's worth every penny though. The team is great.
They have basic offerings to span most of what I need to manage Mac, Windows, and Linux endpoints. MDM works great on Mac. Running commands remotely on endpoints is a little clunky but it works pretty well. Policy management works great. And they have other tools like an SSO portal for my end-users that generally works really well (although their documentation for configuring individual integrations needs a little TLC).
Lastly, premium support is a game changer. Because JumpCloud can be rather nuanced for some use-cases, you'll want to leverage their premium support. It's worth every penny though. The team is great.
What do you dislike about the product?
I can't queue commands I push remotely to machines. If the machine isn't connected to the console at the time of the command, it won't receive the command...period. So I have to, as an admin, chase down machines that weren't on at the time I pushed an update or ran a command.
And if I want to be able to easily tell who got the update and who didn't, or ask other simple questions, JumpCloud lacks basic reporting functionality from any kind of GUI (they have a "dashboard" with a few canned pieces of info but it's not really helpful). If you like powershell, you'll get by, but if you prefer bash... prepare to learn powershell if you want to answer simple questions like "which machines have this software running on them?" or "what are all my machine hostnames and serials in alphabetical order?"
Mac MDM doesn't provide full Zero Touch DEP yet, although they do have a basic DEP program with Apple. JumpCloud doesn't have MDM capabilities for Windows yet.
Their Linux support exists but is highly nuanced (but its Linux so that's to be expected a little bit). Hard drive encryption, for example, which is managed for Windows and Mac, presents particular challenges on Linux, because as JumpCloud manages the password to access the endpoint but can't communicate the password change to the Linux hard drive encryption, the machine user has to change the password locally first prior to changing the associated JumpCloud password so the encryption "get's the memo" prior to the change.
There are many nuances like that throughout JumpCloud but all in all, they're putting money and resources into developing their feature-set based on customer feedback so I'm confident that many of these issues or features that are lacking will be addressed. It'll just be a matter of time for many of them.
And if I want to be able to easily tell who got the update and who didn't, or ask other simple questions, JumpCloud lacks basic reporting functionality from any kind of GUI (they have a "dashboard" with a few canned pieces of info but it's not really helpful). If you like powershell, you'll get by, but if you prefer bash... prepare to learn powershell if you want to answer simple questions like "which machines have this software running on them?" or "what are all my machine hostnames and serials in alphabetical order?"
Mac MDM doesn't provide full Zero Touch DEP yet, although they do have a basic DEP program with Apple. JumpCloud doesn't have MDM capabilities for Windows yet.
Their Linux support exists but is highly nuanced (but its Linux so that's to be expected a little bit). Hard drive encryption, for example, which is managed for Windows and Mac, presents particular challenges on Linux, because as JumpCloud manages the password to access the endpoint but can't communicate the password change to the Linux hard drive encryption, the machine user has to change the password locally first prior to changing the associated JumpCloud password so the encryption "get's the memo" prior to the change.
There are many nuances like that throughout JumpCloud but all in all, they're putting money and resources into developing their feature-set based on customer feedback so I'm confident that many of these issues or features that are lacking will be addressed. It'll just be a matter of time for many of them.
What problems is the product solving and how is that benefiting you?
We needed to solve three main problems:
1 - Remove local admin rights while still having the ability to manage the machines
2 - Set password policy (expiration, complexity, length)
3 - Manage hard drive encryption from a central location for Mac and Windows
We've found JumpCloud has a rich suite of tools that we've been able to use to address lots of other issues as well like remotely installing software, remote locking/wiping machines (MDM), remote password resets (when users forget their passwords or lock themselves out of their account).
The biggest thing was that JumpCloud gave us the ability to remotely see and manage our endpoints and the users logging onto them. And all done from the cloud so I don't have to worry about hardware.
1 - Remove local admin rights while still having the ability to manage the machines
2 - Set password policy (expiration, complexity, length)
3 - Manage hard drive encryption from a central location for Mac and Windows
We've found JumpCloud has a rich suite of tools that we've been able to use to address lots of other issues as well like remotely installing software, remote locking/wiping machines (MDM), remote password resets (when users forget their passwords or lock themselves out of their account).
The biggest thing was that JumpCloud gave us the ability to remotely see and manage our endpoints and the users logging onto them. And all done from the cloud so I don't have to worry about hardware.
showing 2,141 - 2,150