JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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External reviews are not included in the AWS star rating for the product.
Fantastic System
What do you like best about the product?
We were looking for a solution to get rid of our on premises servers and a better solution for managing our user accounts.
What do you dislike about the product?
I can't really give a good answer to this. We've been using the system for about 6 months and I have no complaints currently.
What problems is the product solving and how is that benefiting you?
The biggest problems that JumpCloud is solving for us are Cloud directory services, Password Policy Enforcement and Software Management. The software managment is probably the most beneficial as it eliminates a lot work for our administrators to deploy new machines without having to install so many softwares.
JumpCloud: A great MDM and IAM tool
What do you like best about the product?
JumpCloud is a very excellent MDM software. It enables you to seamlessly manage multiple devices remotely, and very good with IAM and security plus features SSO(SAML) making it a great experience.
What do you dislike about the product?
I did not really like how the UI did not have any search options for the list of features on the side, it would have made going through the different features more quickly and hassle-free.
What problems is the product solving and how is that benefiting you?
It has helped me in Managing devices, and onboarding and offboarding and connecting different apps through SSO to integrate different profiles like Salesforce. It has also aided me in providing remote support.
Comprehensive support and endless features creates an amazing experience with JumpCloud.
What do you like best about the product?
JumpCloud's extremely knowledgeable and trained support team makes resolve any issue an ease. Rarely do you find a product or company that has such good support. They're extremely attentive and are determined to help you resolve the issue.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
What do you dislike about the product?
Since the technology and how JumpCloud works is quite complex, there are sometimes issues with syncing and passwords. However, their support team was very helpful and tried their best to recreate the issue and provide a solution.
What problems is the product solving and how is that benefiting you?
JumpCloud solves a number of problems. Mainly for us, it provides a centralized system that manages users, devices, and applications. We can import users from Google Workspace seamlessly, add devices to JumpCloud, then bind the user to the device. Then we can assign automatically download applications and even provide SSO login.
SSO made easy
What do you like best about the product?
The best thing about JumpCloud is its centralized user access. With it, I can easily control who can access certain applications or information from anywhere in the world. This allows me to keep my data protected while also allowing colleagues and partners access without having to share individual passwords or credentials. In addition, the software integrates with many popular applications like Dropbox, G Suite, Office 365 and more which helps me save time by not having to manually transfer files between them.
Another great feature of JumpCloud is its ease of use – I don’t have to be tech savvy to set up and manage user accounts efficiently.
Another great feature of JumpCloud is its ease of use – I don’t have to be tech savvy to set up and manage user accounts efficiently.
What do you dislike about the product?
There are not many things I can say I dislike about it.
What problems is the product solving and how is that benefiting you?
Using JumpCloud's SSO platform also offers valuable security benefits such as two-factor authentication which helps protect user accounts from unauthorized access. The ability to limit permissions based on specific user roles ensures that only those who are authorized can gain access to sensitive data or applications.
Works Amazing!
What do you like best about the product?
Love the portal, easy to use and manage many workstations. High recommend for MSP's as well.
What do you dislike about the product?
Wish it was less expensive but other than that it's great!
What problems is the product solving and how is that benefiting you?
Manage workstations
Needed for the modern workforce
What do you like best about the product?
Having cloud directory and app provisioning services is necessary in today's world. Since there are so many cloud apps and business portals to manage, it can save organizations a lot of time and complexity by utilizing a tool like JumpCloud. Creating a unified access and authentication experience for end users makes their lives easier while maintaining security, which is often difficult to achieve.
What do you dislike about the product?
I was glad to see the release of a password manager product as this area was lacking in the platform since not all apps have SSO capabilities. Unfortunately, the password manager product doesn't seem to be quite there in its effectiveness and usefulness since it doesn't seem to have an adaptive search capability (based on the URL that you have active) and its password injection doesn't work correctly on a few sites. But at least it exists and I'm sure will get better over time.
What problems is the product solving and how is that benefiting you?
Jump cloud solves the complexity of managing several different logins, including on the local device level. It allows us to be flexible whether we are in the office or out of the office to gain secure access to our needed resources.
Novice IT guy review
What do you like best about the product?
JumpCloud makes it easy to provision users! Have a legacy Windows 2013 AD server, but all new users since then are native JumpCloud syncing Office 365 and Google.
What do you dislike about the product?
Learning curve. It's not that things are really that hard, it just don't have the time to develve into JumpCloud to take advantage of all the features.
What problems is the product solving and how is that benefiting you?
Eliminating Active Directory. Syncing Google and Office 365 user base.
review
What do you like best about the product?
the multi tenant optino that they have to manage the devices
What do you dislike about the product?
need more applications database as they dont have too manuy
What problems is the product solving and how is that benefiting you?
we can manage all our mac computers and apply all the applications and security features as we need
Better endpoint control functionality, easy start than in Google Workspace and Microsoft Intune
What do you like best about the product?
Easy start, no fuss x10 workstation forever free trial, very detailed endpoint monitoring, support for remote workstation erase for Windows, Mac and Linux. I'll probably go with in after test driving similar functionality of Google Workspace and Microsoft Intune for our med-size org.
What do you dislike about the product?
No disadvantages have been discovered so far.
What problems is the product solving and how is that benefiting you?
MDM for Windows, Mac and Linux, context aware access and IdP
Great experience and system use
What do you like best about the product?
JumpCloud is a handy tool that helps my organization to stay on track and manage employee devices. We are still looking into learning more about its features. Excellent software.
What do you dislike about the product?
So far, there hasn't been anything that we dislike about JumpCloud. We haven't run into any problems or blockers. It's straightforward to use; all it takes is practice.
What problems is the product solving and how is that benefiting you?
As a zero-trust directory platform, we use it to authenticate, authorize, and manage users, devices, and applications. JumpCloud does it all through a shared directory in the cloud instead of through legacy, on-premises IT systems.
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