JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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JumpCloud helped with smooth login to our tools
What do you like best about the product?
JumpCloud and its SSO features, which enable smooth login.
What do you dislike about the product?
Nothing as of now, everything seems to work fine.
What problems is the product solving and how is that benefiting you?
JumpCloud helped us smoothly login to our apps with single sign on function it provides.
great for an all in one
What do you like best about the product?
UI is nice,
Commands are fast, MDM is good
Commands are fast, MDM is good
What do you dislike about the product?
User experience of forgotten (device) password, especially on Mac.
Very command heavy still,
templates of commands can be added as on-agent-install commands
Very command heavy still,
templates of commands can be added as on-agent-install commands
What problems is the product solving and how is that benefiting you?
devices management - both for computers and mobile devices.
software management
software management
Seamless AD Migration and Powerful Remote Management
What do you like best about the product?
The intuitive user interface makes managing 80-100 users and devices incredibly straightforward. The dedicated AD migration tool was a game-changer - it made our transition from on-premise Active Directory smooth and painless. I love how easily I can roll out security policies company-wide and execute remote commands across all devices. After 3 years as an administrator, JumpCloud consistently delivers on everything it promises - from user provisioning to device management to policy enforcement. It's rare to find a solution that truly fits every use case without compromise. JumpCloud easily integrated with our existing MacOS devices as well which was a major plus. When we ran into a minor issue onboarding MacOS devices, we messaged support who kindly gave the exact solution we needed.
What do you dislike about the product?
Honestly, after 3 years of daily use managing our mid-size organization, JumpCloud has consistently met all our needs. The platform has evolved well and continues to align perfectly with our requirements for remote user and device management.
What problems is the product solving and how is that benefiting you?
JumpCloud solved our biggest IT infrastructure challenge: moving away from costly, complex on-premise Active Directory while maintaining centralized control over our organization. Before JumpCloud, we were tied to physical servers and limited by location-based management constraints.
Effortless SSO and User Management
What do you like best about the product?
I like how JumpCloud is user-friendly and easy to use. The automation works well, and it's straightforward for JumpCloud users to access their apps with SSO on specific consoles. I appreciate that it's fairly easy to integrate with our current systems and apps.
What do you dislike about the product?
I think the Asset Management piece needs more information. I want to add a device status like 'In Storage'.
What problems is the product solving and how is that benefiting you?
JumpCloud solves SSO issues and is user-friendly, enabling easy app access on specific consoles and streamlining integrations.
An Excellent Core Product with Room for Growth
What do you like best about the product?
The best thing about JumpCloud is its ability to unify our entire IT stack into a single pane of glass. It's our central source of truth for user identities, device management (for Mac, Windows, and Linux), and secure access to virtually everything—from cloud apps via SSO to our office Wi-Fi via RADIUS. It's the modern, flexible alternative to Active Directory that we desperately needed for our hybrid, multi-OS environment
What do you dislike about the product?
While JumpCloud is a fantastic core product, there are a few areas for improvement. The pricing model can become quite expensive as you scale and add more advanced features, which are often bundled as separate add-ons. Also, while its MDM (Mobile Device Management) capabilities are good for basic policy enforcement, they are not as mature or feature-rich as dedicated solutions like Jamf or Intune for power users with complex compliance needs.
What problems is the product solving and how is that benefiting you?
Fundamentally, JumpCloud solves the problem of fragmented IT management for the modern, hybrid workplace. Before, our IT infrastructure was a patchwork of different tools that didn't talk to each other, creating security gaps and massive inefficiencies.
1: The "Multi-OS & Hybrid Work" Dilemma
2: "Tool Sprawl" and Administrative Burden
3: Inconsistent Security and Compliance Gaps
4: Inefficient and Insecure Onboarding/Offboarding
1: The "Multi-OS & Hybrid Work" Dilemma
2: "Tool Sprawl" and Administrative Burden
3: Inconsistent Security and Compliance Gaps
4: Inefficient and Insecure Onboarding/Offboarding
Seamless Tool for User, Device and Security Management
What do you like best about the product?
The product development is excellent with several features being released regularly. It also is an amazing tool for managing a mix of devices ranging from windows to Mac.
What do you dislike about the product?
There is nothing at this point that I do not like about it.
What problems is the product solving and how is that benefiting you?
It provides me with one tool that can be used for "everything".
Using Jumpcloud has made day-today work easier and timely.
What do you like best about the product?
One of my favorite things about JumpCloud is its intuitive, all-in-one integration that seamlessly manages user identities and devices across Windows, macOS, and Linux, making IT administration easy even for smaller teams.
Other things like quality of customer support and ease of implementation are superb.
Other things like quality of customer support and ease of implementation are superb.
What do you dislike about the product?
Honestly, I have not had any downside to its usage at the moment, therefore I have no dislike for it.
What problems is the product solving and how is that benefiting you?
JumpCloud solves unified identity and device management across diverse platforms. It streamlines user access to apps and systems with single sign-on (SSO). I manage Windows, macOS, and Linux devices from one dashboard. Its cloud-based approach eliminates costly on-premises servers. MFA and conditional access enhance security for remote workers. I save time provisioning users and enforcing policies. Costs can add up for larger teams, though. Overall, it simplifies IT management and boosts security.
A Security Engineer’s Go-To for User and Device Control
What do you like best about the product?
I like that I can manage users, devices, and software from one place without jumping between tools. It keeps things clean and simple.
What do you dislike about the product?
Honestly, nothing so far. It’s been smooth and does exactly what I need.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me manage users, devices, and software from one dashboard, which saves a lot of time and stress. I don’t have to juggle different tools to handle basic IT tasks or worry about users slipping through the cracks. It also makes enforcing security policies way easier, so I can stay on top of things without extra effort.
Best cloud platform with safe and secure.
What do you like best about the product?
One of the easy cloud based tool to access.
What do you dislike about the product?
I am yet to fully check the Jumpcloud console
What problems is the product solving and how is that benefiting you?
We have single view for all our customers and we too use services for our Org that helps single directory view.
Superb and Secured Device Mgt Tool
What do you like best about the product?
JumpCloud makes it easy to manage users, devices, and access from one platform. It’s great for setting up secure logins, enforcing MFA, and handling remote work needs. It supports Windows, macOS, and Linux, so IT teams can work across systems easily. However, some settings can be tricky to find at first, and advanced reporting is a bit limited.
What do you dislike about the product?
One small bug remaining on the field expiry date which cannot sync from AD to JC
What problems is the product solving and how is that benefiting you?
JumpCloud helps my business by:
Centralizing user access to apps, systems, and networks — saving time and reducing errors.
Simplifying IT operations like onboarding/offboarding with automated provisioning.
Enforcing security policies (like MFA and conditional access) across all devices and platforms.
Enabling remote work by managing identities and devices from anywhere.
Reducing tool sprawl by combining directory services, MDM, and SSO into one platform.
Centralizing user access to apps, systems, and networks — saving time and reducing errors.
Simplifying IT operations like onboarding/offboarding with automated provisioning.
Enforcing security policies (like MFA and conditional access) across all devices and platforms.
Enabling remote work by managing identities and devices from anywhere.
Reducing tool sprawl by combining directory services, MDM, and SSO into one platform.
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