JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Easy and support is always available
What do you like best about the product?
Support is always available to help, and UI design is simple and in line with "apple."
Has all the standard RMM capabilities.
Has all the standard RMM capabilities.
What do you dislike about the product?
Random issues that need manual intervention, such as FDE conflicts or random policy application errors
What problems is the product solving and how is that benefiting you?
AD for Mac Mainly
JumpCloud - The best open directory platform.
What do you like best about the product?
The best thing about JumpCloud is it allows managing everything, like users, devices, applications and network
What do you dislike about the product?
SSO pre-configuration is not available for all the service providers
What problems is the product solving and how is that benefiting you?
It provides one centralised platform for easy management instead of having different platforms for idp, mdm etc.
JumpCloud is one of the best tools for IT professionals, I feel safe using it.
What do you like best about the product?
The intuitiveness, ease, and extensive set of tools. As for intuitiveness, it is undoubtedly what I admire most about JumpCloud, the advantage is the ease of insertion of the tool within an organization, as it is easy to move around and teach how to use it.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
What do you dislike about the product?
Only the JumpCloud sales team, as they are not very understanding of their customers regarding values and their real needs.
What problems is the product solving and how is that benefiting you?
Assigning users through the cloud system, controlling password expiration with easy reset by the end user, adding administrator permissions to the cloud account, recording user activity on machines, creating groups by operating system, and sector in which our employee works.
Very simple to use and a very powerfull tool.
What do you like best about the product?
The beatiful GUI is awesome, its clean and confortable to use.
What do you dislike about the product?
Its hard to say that about a very complete console.
What problems is the product solving and how is that benefiting you?
Issues about inventory are much faster to resolv and when we vinculated jumpcloud to our AD, we have the world on the nav.
Managing your DataProjects has never been easier. JumpCloud has you covered!
What do you like best about the product?
At this moment, I use Jumpcloud to manage my current machines and some client machines. It includes a Windows, Mac and Linux machine, which integrates very well with Jumpcloud.
Running commands from one location and managing software is a breeze. Current clients are also included in Jumpcloud, which makes their workflow and security easier.
Especially the Linux machine needs a lot of maintenance, which is something I do for the user, as they are not as tech-savvy.
Also, the SSO features help to secure the machines a lot better, as they contain important client data. (Administration and finances).
Running commands from one location and managing software is a breeze. Current clients are also included in Jumpcloud, which makes their workflow and security easier.
Especially the Linux machine needs a lot of maintenance, which is something I do for the user, as they are not as tech-savvy.
Also, the SSO features help to secure the machines a lot better, as they contain important client data. (Administration and finances).
What do you dislike about the product?
At this moment, Jumpcloud works for my current needs. I have not found any missing features, so there is not that much to dislike.
Maybe the mobile app could add some more features for administrators.
Maybe the mobile app could add some more features for administrators.
What problems is the product solving and how is that benefiting you?
With Jumpcloud, I can help my clients to manage their computers. They have a safer experience in general, and I can help them with their secure login while doing basic maintenance on their machines. Especially the Linux machine needs a lot of extra work, which the current user is not always able to do, so Jumpcloud helps them to keep it running perfectly.
Great and comfortable
What do you like best about the product?
The GUI is easy to use and very interactive, easy to find what you need.
What do you dislike about the product?
When choosing a device or user and doing a change, after saving it close the user\device. and then you need to search for it again
What problems is the product solving and how is that benefiting you?
Full control of my IT environment, manage users and permissions.
Great experience for 1,000 + users from a TI perspective.
What do you like best about the product?
It was. abreeze to setup since it connects greatly to other cloud services, the requirements needed by our department were small. Amazing customer service
What do you dislike about the product?
I think it's a kind of new startup so some native integrations might be missing, some connections.
What problems is the product solving and how is that benefiting you?
It is great for IAM, and also creating a device policy in a fast and non expensive way. having. alot of users who use personal or company devices, must be addressed fast since the beginning and jumpcloud was a good solution.
It just works. Very easy to start with it.
What do you like best about the product?
It's a universal tool. Works well with Mac, Linux and windows devices. iOS is also supported.
What do you dislike about the product?
Pricing model. It can be expensive for small companies. No self-hosting options.
What problems is the product solving and how is that benefiting you?
It's a replacement for Microsoft AD, LDAP and in some cases OKTA.
Good encryption and host management product
What do you like best about the product?
Easy interface, provides encryption policy for the bitlocker.
Easy to define policy and manage hosts with a single console.
Light weight agent which doesn't impact user workings.
Easy to define policy and manage hosts with a single console.
Light weight agent which doesn't impact user workings.
What do you dislike about the product?
In windows only c drive can be encrypted. If you have any other drives, it will not be encrypted.
Also, some integration with other tools doesn't work properly.
Also, some integration with other tools doesn't work properly.
What problems is the product solving and how is that benefiting you?
Encryption the drives,
Host management,
Host policy,
Posture management which helps organisation to be in compliance with the current regulations.
Also using it to have PAM in place.
Host management,
Host policy,
Posture management which helps organisation to be in compliance with the current regulations.
Also using it to have PAM in place.
Highly capable management platform for system access and policy enforcement.
What do you like best about the product?
It's been great to use for nondomain joined computers that we need to manage. It makes a workgroup setup to be centrally managed with policy enforcement. It's easy to setup the sync with the users and their Google Workspace or M365 accounts making the user experience more seamless. It is easy to setup and install on a computer using your RMM tool of choice. We use it every day internally and for selected customers.
What do you dislike about the product?
Using a service such as JumpCloud can also be a single point of failure. They have not had many problems, but no company is fault free. There have been a couple of times when users could not authenticate because of trouble on the JC side. The issues were usually fixed within a reasonable time, or we could work around the issue by temporarily disabling it. All in all, it using JC has been a positive experience.
What problems is the product solving and how is that benefiting you?
Ease of controlling access to resources and onboarding/offboarding new employees. It makes us more efficient at supporting our customers, which they appreciate.
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