JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Great for 10 users / 10 devices, but prepare for a budget as you grow bigger
What do you like best about the product?
Free plan to start, very easy to get on board. Clear pricing and no surprises! Documentation, user management, and implementation is straight forward.
What do you dislike about the product?
Too many "add-on" features, here and there and they all add up to a pretty significant cost.
What problems is the product solving and how is that benefiting you?
User permissions management for NAS and web applications we build for our clients. We save the hassle of implementing our own user management system.
Recommendations to others considering the product:
Make sure your organization won't be growing too quickly. Plan ahead in terms of budget.
Flexible and Easy to Use Identity and MDM
What do you like best about the product?
JumpCloud is an easy-to-use identity and lightweight MDM for cross-platform businesses.
What do you dislike about the product?
The JumpCloud feature set is great, but the cost per agent is a bit too high for most small businesses.
What problems is the product solving and how is that benefiting you?
JumpCloud makes IT admin of multi-platform environments a breeze. Ease of integration and self-explanatory console allows IT admins to quickly understand and take control of an environment.
Its very easy and convenient yet very secure since it is a cloud directory.
What do you like best about the product?
It is very easy to use and easy for integration with Identity and Access Management products and also it is very secure since it is a cloud directory and supports APIs.
What do you dislike about the product?
Nothing till now as I haven't faced any issues or downside. Just one thing is that initial number of users granted with free license is 10 only which can be increased a bit.
What problems is the product solving and how is that benefiting you?
All the directory related problems for which we were dependent on LDAP are solved by Jumpcloud so can be used as a cloud directory in the organization for the safe and secure directory.
Recommendations to others considering the product:
I definitely recommend to other to consider as their directory for safe,secure and ease of integration.
The perfect tool for the job
What do you like best about the product?
Completely hands-off hosting is fantastic, and the ease of use is amazing. Especially around the easy-to-configure SAML options. Having the base free option gives us so much freedom.
What do you dislike about the product?
Can't use the cloud agent without the remote command execution features. We'd love a way to hard-disable remote commands from within the agent config file. Our work is sensitive, and unfortunately it is a security concern that cannot be fixed by just disabling it in the portal.
What problems is the product solving and how is that benefiting you?
A zero-cost hosted directory service and SSO platform is exactly what we need. It lets us focus on building our application, rather than managing email sign-ons and more.
Recommendations to others considering the product:
Very easy to set up if you don't want to be forced into messing around with self-hosting. Couldn't ask for much more of a self-contained SSO and identity management platform for the price.
Very good product
What do you like best about the product?
I lovit is very good and helpful. If we face any issue, team is there
What do you dislike about the product?
There is no issue in the website eerything work seamlessly
What problems is the product solving and how is that benefiting you?
SAML configuration for different clients using SSO login
Recommendations to others considering the product:
yes it is very helpful
It's Effective and Easy to Use
What do you like best about the product?
I like how fast it is to get the agent installed and set up on a Windows computer especially. The instructions are clear and you can have control over a device in only a couple of minutes.
What do you dislike about the product?
The risk of losing access to a device if you accidentally remove the JumpCloud controlled admin account from a device that did not already have an existing Admin account on it is somewhat worrying but I was already warned about the possibility of that happening and exactly what I needed to do to ensure that would never happen.
What problems is the product solving and how is that benefiting you?
It's going to help ensure that the devices that I've set up are used in the way that I intend them to. There is a high level of safety achieved with next to no decrease in efficiency.
Simplifying your user management on the cloud with JumpCloud!
What do you like best about the product?
JumCloud enables a single user directory across all the platforms. It allows using the single user credentials access to use the entire organization directory access. It can be used in both on-premises and cloud-hosted services across your cloud service providers such as Azure, AWS, GCP, etc.
What do you dislike about the product?
The user interface is good however requires some advanced modifications such as refresh capabilities, unified dashboard availability, etc.
JumpCloud is a new concept in the field of Industry 4.0 standards and has done a good job in introducing such features to improve the organization's efficiencies.
JumpCloud is a new concept in the field of Industry 4.0 standards and has done a good job in introducing such features to improve the organization's efficiencies.
What problems is the product solving and how is that benefiting you?
No specific issues faced yet. It reduces the number of attempts for the user logins. It also saves time and effort for the DevOps team who are responsible for managing users across the locations.
Recommendations to others considering the product:
Highly recommended.
Solid unified solution
What do you like best about the product?
1. This solution provides a single option to cover Windows, Mac and Linux for the business. No more need for Intune for windows, Jamf for mac and other solutions for *nix systems. This one hits all the high points.
2. Deployment is easy and documentation is spot on.
2. Deployment is easy and documentation is spot on.
What do you dislike about the product?
The product has a solid UI and promises to be an amazing product in the future, but maturity is not quite there yet. But given what I have seen, I'm sure it will get there soon.
What problems is the product solving and how is that benefiting you?
I did a POC with Jumpcloud to create a unified solution. This solution provides a single option to cover Windows, Mac and Linux for the business. No more need for Intune for windows, Jamf for mac and other solutions for *nix systems. This one hits all the high points.
Recommendations to others considering the product:
none
As an IT Engineer, I think it is pretty awesome
What do you like best about the product?
One login for all devices, without Active Directory, joining a domain, etc. and you can still deploy software and policies!
What do you dislike about the product?
No integrated remote control software - but it can deploy it!
What problems is the product solving and how is that benefiting you?
I am evaulating it, getting to know it, so am using it at home - but I have been able to simulate a local DNS server with JumpCloud scripts, which is awesome.
5 mouse clicks,Ticket Resolved=SLA Champ
What do you like best about the product?
Select user, select device, select command from list of prior used command templates, select run view the results and green means it's done. Ticket closed, did not have to interrupt senior admins for guidance. Moving to next ticket. 5 clicks of the mouse.
What do you dislike about the product?
I dislike not having this when I was a young polliwog looking for help from the big fish without a KBA. I'm still learning it, but have been productive with 15 minutes of instruction, closed 1st ticket at new job!
What problems is the product solving and how is that benefiting you?
No negatives because I'm 2 weeks as a user,but from team members I hear that Active Directory type of group policy would make us old techs play air guitar after closing tickets.
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