JumpCloud
JumpCloud, Inc.External reviews
3,856 reviews
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External reviews are not included in the AWS star rating for the product.
Fast Setup and Flexible IT Support
What do you like best about the product?
I like that JumpCloud supports a flexible IT environment without forcing infrastructure redesign. Setting it up was fast, and it helps save time.
What do you dislike about the product?
I find the need for better organization of large identity directories with advanced filtering and sorting options.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for access control, preventing unauthorized access by managing local credentials. It supports a flexible IT environment without needing infrastructure redesign, saving me time.
Excellent Security Tool with Clear Visibility into Expired Passwords and Activations
What do you like best about the product?
It provides clear visibility into users’ expired passwords. It’s a very good tool with many security features, and it also gives visibility into scheduled activations. Overall, it’s very helpful for managing single sign-on for users.
What do you dislike about the product?
Sometimes it generates incorrect logs, which makes it difficult to validate that the policies were pushed correctly.
What problems is the product solving and how is that benefiting you?
It generates reports that I can download, which makes integration easy. It’s also helpful for managing single sign-on for users. We integrated it with Google Workspace, which has resulted in better visibility into resources and improved security.
Unified Identity Authority with Fast Setup
What do you like best about the product?
I like that JumpCloud improves operational consistency during IT expansion and keeps the identity structure stable. I think the initial setup was fast, which I really appreciated.
What do you dislike about the product?
I think JumpCloud could be improved with a more intuitive naming and labeling system for policies and configuration.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user access across multiple locations by providing a unified identity authority, simplifying identity management and improving operational consistency during IT expansion.
Seamless Authentication and Reliable Synchronization
What do you like best about the product?
I use JumpCloud for centralized authentication for my remote research team when accessing a specialized tool. What I like most about JumpCloud is its reliable identity synchronization across all connected resources, reducing access conflicts. The initial setup was smooth, which I really appreciated.
What do you dislike about the product?
I would like a clearer dependency indicator showing which resources rely on specific users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized authentication and to ensure user verification. It synchronizes identity across all resources, reducing access conflict, and provides a reliable way to manage remote team access to sensitive tools.
Streamlined Kiosk Management, High Recommendations
What do you like best about the product?
I like the centralized control that JumpCloud offers without needing physical server maintenance, which simplifies IT operations for me. The initial setup of JumpCloud was smooth.
What do you dislike about the product?
I want faster identity sync feedback so admins instantly know when updates are fully applied.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for secure login control, solving access management for rotating device users with identity-based login. It provides centralized control without needing physical server maintenance, simplifying IT operations.
Well-Documented Knowledge Base That Makes Help Easy
What do you like best about the product?
They have well documented knowledge base
What do you dislike about the product?
Sometimes it gets hard to resolve an issue
What problems is the product solving and how is that benefiting you?
MDM and conditional policies
Manage physical device security and management with ease
What do you like best about the product?
The ease with which we can manage our IT requirements. For example, device suspension, erasure and USB blocking are some of the outstanding things that we truly appreciate.
What do you dislike about the product?
I really dislike the way it autobills as soon as it picks an email id from our Google workspace directory. There should be an option to enroll the id and then bill. This resulted in us getting billed 4 times and currently the issue is being resolved
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping us solve the data security with respect to physical device security. We are in data business and handle a lot of confidential client related info and PII. Securing our employee devices is not only important but is crucial to be ISO, SOC-2, GDPR and HIPAA compliant and Jumpcloud is helping us here extensively.
All-in-One Identity, Asset, and Device Management Made Easy
What do you like best about the product?
Managing identity in one place, along with asset management and device management capabilities.
What do you dislike about the product?
Cost is bit high compare to other product in the market.
What problems is the product solving and how is that benefiting you?
It helps me manage users and devices, with inventory in a single place.
All-in-One OS Management with Android and iOS Support
What do you like best about the product?
Managing all the OS in single windows with capability of android and ios management
What do you dislike about the product?
there is no option of Data loss prevention
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping in managing the users identity , their operating system and devices from single panel
Making Access Control Organized and Efficient
What do you like best about the product?
Jump Cloud is an extraordinary platform, and we use it across our entire environment. It has made a big difference in our day-to-day work because it’s become a reliable solution for access management and the authentication process. It also helps us handle tasks in a more organized way, which has improved our overall workflow. Overall, it’s been a really positive experience for our team.
What do you dislike about the product?
There’s definitely a bit of a learning curve when it comes to understanding the tool, the platform, and its use cases, and it can take some time to really see how everything fits together. But after you’ve spent some time exploring and getting comfortable with the workflows, it starts to feel a lot more intuitive and easy to use.
What problems is the product solving and how is that benefiting you?
It provides us with a consistent, standard way to manage access and authentication, which makes our day-to-day operations much smoother since everything is handled in one place.
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