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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,947 reviews
from G2

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    Information Technology and Services

Muito pratica e segura

  • November 11, 2024
  • Review verified by G2

What do you like best about the product?
Praticidade e confiabilidade. Jumpcloud é facil de usar depois que vc pega uma prática.
What do you dislike about the product?
Poderia ser mais intuitivo para algumas funcionalidades.
What problems is the product solving and how is that benefiting you?
Ajudando na migração de aplicações e controle de colaboradores.


    Kamal R.

Jumpcloud is a very good Cloud directory platform but will need some improvement

  • November 11, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud simplify my resources and devices management through cloud directory. Compared to using my AD previously, Jumpcloud make the user onboarding, management, devices management and policy management easier.

A user-based password management also is a useful page to help our team to reduce workload in managing user's authentication, where rather than the IT support ding the changes, user can help themself to change their own password.

Customer support also plays a good role and support me very well during our implementation stage.
What do you dislike about the product?
The reporting part. Every implementation need a good reporting especially when it involved presenting the current status of my Jumpcloud deployment to my stakeholders (e.g. my bosses. directors, auditors).

While Jumpcloud have a good improvement in term of user onboarding report and devices, Jumpcloud might need more to focus on improving the reporting for policy management, such as a specific dashboard to shows the policy implementation analytics. (e.g. how many policy got implemented vs how many fail, reason of failing, percentage of success policy in policy group/device group, an info button when policy fails, showing what is failing, suggesstion on how to solve the issue). This will be useful when my boss ask me "what the success percentage of our current deployment? whats the top most fail policy we encountered?"

Another page that might be useful is a tree page to show a connection between device group, policy group, and user group. This will help my new team member how just join the team to understand and analyse our company Jumpcloud structure for ongoing support.
What problems is the product solving and how is that benefiting you?
Mass coverage of users management when they want to onboard and offboard from the company. Our previous practice put a lot of man power and effort in order to onboard and offboard a user while in Jumpcloud, we just need to disable the user to cut all his/her access.


    Vrajesh S.

A good product for Remote setup

  • November 10, 2024
  • Review provided by G2

What do you like best about the product?
The product unable the IT admin team to take care of security infrastructure from remote and on cloud.
What do you dislike about the product?
Some issues are very hard to resolve. The product is still need to provide robust knowledge base.
What problems is the product solving and how is that benefiting you?
We did not have any company password policy . We wanted to make sure that softwares used by employees are secure. The problem was solved by Jumpcloud


    Computer Networking

Easy to use user managment

  • November 10, 2024
  • Review verified by G2

What do you like best about the product?
Simple RADIUS intergration.
Simple user managment
What do you dislike about the product?
It's not very simple to use multiple radius attrtibues if needed
What problems is the product solving and how is that benefiting you?
Simple user managment


    Computer Software

Easy implementation and quite trivial configuration process

  • November 10, 2024
  • Review provided by G2

What do you like best about the product?
I investigated several IDP solutions to use in our bootsrap group in the company.
I compared the process and usage and think the JumpCloud is a good one.
What do you dislike about the product?
a bit obsolete user interface, but overall it was a nice try
What problems is the product solving and how is that benefiting you?
the benefit of using JumpCloud is the easy to implement it with your product.


    Bushra H.

Best Mobile device management

  • November 10, 2024
  • Review provided by G2

What do you like best about the product?
jumpcloude is easy to setup and user friendly. easy to manage users.
JumpCloud makes it easy for organizations to control who can access their devices, apps, and networks—all from one central hub.
What do you dislike about the product?
For smaller organizations, JumpCloud’s premium features can be expensive
What problems is the product solving and how is that benefiting you?
JumpCloud helps to keep data safe by setting security rules, like requiring strong passwords and encrypting devices, on all company devices.


    gangadhara s.

Seamless CIAM with Jumpcloud

  • November 09, 2024
  • Review verified by G2

What do you like best about the product?
I like the concept of the jumpcloud userportal providing access to various applications integrated with SSO supporting various protocols.

I have extensively been working on various Application integrations with Jumpcloud to enable seamless SSO for user experience.
Jumpcloud supports various standard protoclos of SAML , OIDC with available connectors and custom integrations made simple along with MFA via Jumpcloud Protect and Conditional policies.

Device management is Agent based is made easy for IT admins with remote access, commands executing and implementing CIS standards.
What do you dislike about the product?
Jumpcloud is yet to come up with advanced features like Self service for Account unlocks, User orchestration and governance capabilities which are necessary at this era of enterprice security management.
What problems is the product solving and how is that benefiting you?
Jumpcloud Solves the case of Application access via SSO with User portal integration with various standard protocols.

We have also been doing PoC on using custom attributes to create user workflows , application authentication and authorization and this works pretty well and can be worked out on enterprise level.


    Ashwin R.

JumpClod to jump in your business!

  • November 09, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud has the ability to manage the access for the softwares used across the organization. It is easy to use,implement and has a good customer support whenever necessary. It can easily be integrated with softwares like SAP which helps in operating in the current hybrid type working environment.
What do you dislike about the product?
The UI is smooth and does not have any drawbacks as such.
What problems is the product solving and how is that benefiting you?
With the current hybrid work culture, it is quite difficult to restrict the access to unidentified users and this software helps in a clean way to avoid any issues faced.


    SHOBHIT A.

Fine

  • November 08, 2024
  • Review verified by G2

What do you like best about the product?
MDM and Device Management and Device Binding
What do you dislike about the product?
remote control of device i didnt like it, maybe it need some improvement
What problems is the product solving and how is that benefiting you?
One benefit i like is SSO, I dont have to remeber multiple password


    Aron M.

The tools is great, some minor improvements are needed

  • November 08, 2024
  • Review verified by G2

What do you like best about the product?
As a team we feel very comfortable to work with this tool. Its easy to use, easy to integrate...
What do you dislike about the product?
There are some minor improvements that are needed to be done. Often happens that connecting to devices remotely we get errors...Also when adding new devices, it takes some time for the agent to make the needed change to the device....like pass sync, account creation etc
What problems is the product solving and how is that benefiting you?
I use JC daily on managing several IT tasks, from device management to policy management etc