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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

3,040 reviews
from G2

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    Avishkar K.

Amazing

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
Their user interface is the best thing. and login is seamless
What do you dislike about the product?
there are few color issues. need more vibrant colors
What problems is the product solving and how is that benefiting you?
it solved the MDM issues and now we can manage our Ubuntu and other devices seamless.


    Ahmed E.

JumpCloud: The IT Service Desk's Cloud Ally

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
JumpCloud is great because it lets you manage users and devices from the cloud without needing traditional servers. It works across Windows, Mac, making IT management easy. The security features, like multi-factor authentication and Zero Trust policies, help keep everything secure. Plus, it integrates well with tools like AWSWorkspace and Microsoft 365. It's especially useful for remote teams since you can manage everything from anywhere.
What do you dislike about the product?
JumpCloud can be a bit tricky to learn at first, especially if you're used to Active Directory. some settings take time to find. It also has fewer policy options than the AD
What problems is the product solving and how is that benefiting you?
JumpCloud makes managing different operating systems like Windows, macOS, and Linux much simpler by letting us handle everything from one cloud platform. It has made adding and supporting remote employees a breeze, while built-in security features such as multi-factor authentication keep our systems safe without extra hassle. Plus, JumpCloud easily connects with other tools like Google Workspace and Microsoft 365, reducing the time spent on integrations and lowering our overall costs by eliminating the need for physical servers.


    John R.

JumpCloud training materials make setup and configuration fast and easy

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Extensive Training and Documentation, including migration documents. Integrations are each to implement and offer step by step instructions.
What do you dislike about the product?
UI is a little clunky when modifing multiple users and groups
What problems is the product solving and how is that benefiting you?
Unified platform that supports Apple, Windows and Android products


    Information Technology and Services

Its good tool for seamless authentication.Jumpcloud help us to implement MFA,SSO in our environment.

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Easy to Use,Ease of Implementation, MFA.
What do you dislike about the product?
More NAC functinality should be there for User classification, device enrollment
What problems is the product solving and how is that benefiting you?
It removes local authentication from Enviroment. implement seamless authentication with MFA.


    Automotive

Great Value for the features

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Great portfolio of MDM and IDP features that will accomodate most companies!
What do you dislike about the product?
Does not have advanced reporting but depending on company size, this might not be an issue!
What problems is the product solving and how is that benefiting you?
IDP and Endpoint management


    Primary/Secondary Education

Ok, but could be better

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
JumpCloud is a great option for cross-platform device and identity management.
What do you dislike about the product?
JumpCloud's interfaces are clunky, and the password manager is slow and somewhat unwieldy to deploy across a large team.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us get a handle on our fleet of cross-platform devices and make sure that devices are encrypted - a big concern for us since we work with schools and student data.


    Computer Software

Unified and Secure Device Management

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Easy centralized management for Windows, macOS, and Linux.Integration with SSO, MFA, and security policies without relying on local controllers.
What do you dislike about the product?
The scripting session could be improved and a remote console made available.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of centrally managing multiple operating systems by eliminating the need for on-premises domain controllers. This simplifies user, access, and security policy management, providing greater control and automation.


    Giovanni P.

A very complete solution

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Has a lot of functions and it is compatible with many environments. The implementation was straightforward and their team was very present. I like that you'll have not only an SSO but also an MDM and Remote Desktop on the same solution.
What do you dislike about the product?
It has some minor bugs, but their team replies fast with solutions. The customization for your needs is a little difficult but mostly possible.
What problems is the product solving and how is that benefiting you?
SSO, MDM, Remote Support


    Kirill A.

Decent MDM if you're on Windows, disaster on Mac

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Good performance on Windows devices, ease of installation.
What do you dislike about the product?
Outdated interface, issues on old verions of macOS (random unenrollments, long logging in times, Bluetooth connectivity problems), bugs related to manual system upgrades.
What problems is the product solving and how is that benefiting you?
Management of company-owned devices.


    Photography

Great to manage multiple environments in same instance

  • February 13, 2025
  • Review verified by G2

What do you like best about the product?
Multiplatforms MDM, its good for companies who manages multiples devices (Apple, Windows) in one instance
What do you dislike about the product?
The Graphic User Interface could use some revamping
What problems is the product solving and how is that benefiting you?
Multiple platforms device management