JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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One of the most easy to handle interface
What do you like best about the product?
Easy to use
All in one interface
Easy to maintain
Quick response
All in one interface
Easy to maintain
Quick response
What do you dislike about the product?
It got lagged while loading user or device's
What problems is the product solving and how is that benefiting you?
It's a all in one product so don't need to use multiple products to manage multiple devices
Identity Access Management solved
What do you like best about the product?
Jumpcloud solves all the Identity Access lifecycle, with support from the basic scenarios to the most complex ones
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
We have a mixed environment (on-prem and cloud), and now we can govern them all in one unified dashboard
What do you dislike about the product?
The second authentication factor still has dependencies, i'll like to make it more open and flexible
What problems is the product solving and how is that benefiting you?
Jumpcloud give us a single point of authentication for all our products and environments, from the endpoints to the SaaS
Great for small teams
What do you like best about the product?
Jumpcloud is great for helping small remote teams. I like the ability to remote into coworkers computers to help solve tech issues.
What do you dislike about the product?
Jumpcloud can get expensive for large teams.
What problems is the product solving and how is that benefiting you?
Remote pc management
Policy management
Policy management
Just works
What do you like best about the product?
MDM, IdP and RADIUS capabilities. I also love the remote support option and how easy it is to enroll devices and apply policies
What do you dislike about the product?
Lack of pki infrastructure. Sometimes device insights can be lacking
What problems is the product solving and how is that benefiting you?
Alternative to windows/microsoft infrastructure that is cost effective and simple
Empowering Small Teams to Move Fast by Eliminating IT Support Bottlenecks
What do you like best about the product?
JumpCloud makes onboarding new team members fast and frictionless, especially in distributed teams. It allows for custom software configurations to be deployed automatically across devices, eliminating manual setup errors and significantly reducing setup time. It also supports SSO integrations with all the SaaS tools we use at Datanomik, enabling centralized access management. When a team member leaves the company, their access can be revoked directly from JumpCloud, automatically removing their permissions across all internal tools. In addition, it eliminates the need for users to manually enter their JumpCloud password (via the User Portal), helping to prevent credential theft by supporting a passwordless system.
What do you dislike about the product?
So far, I haven’t found any aspects of JumpCloud that I dislike.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving several key problems for our team. It streamlines onboarding by allowing us to set up new team members in just a few minutes, which is especially valuable for our distributed workforce. It eliminates manual errors by enabling automated software deployments and configuration, reducing setup time and support overhead. With its SSO integrations, we can manage access to all our SaaS tools centrally, which simplifies user management and improves security. When someone leaves the company, we can revoke all their access from a single place. Additionally, JumpCloud supports a passwordless experience, which helps prevent credential theft and adds an extra layer of security. Overall, it helps our small team move faster with fewer IT distractions.
JumpCloud makes life easy
What do you like best about the product?
The way the console looks. Clean and smooth.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
Along with...
Security
JumpCloud's security features include multi-factor authentication (MFA) and password policies to protect data and prevent unauthorized access.
Conditional access
JumpCloud offers conditional access capabilities, such as device conditions for disk encryption and OS version.
Authentication
JumpCloud IAM ensures that each resource has a method to connect to it, such as password management or web and networking protocols. JumpCloud Go is a phishing-resistant credential for passwordless authentication.
Directory integration
JumpCloud integrates with existing directories, such as Active Directory and LDAP, for user management.
Compliance
JumpCloud offers tools for compliance management and reporting.
Device management
JumpCloud offers built-in device management, and users can restrict services on specific devices.
HRIS integrations
JumpCloud integrates with popular HRIS systems for user onboarding and provisioning.
What do you dislike about the product?
Data collection
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
JumpCloud tracks authentication traffic, including when users log in to their devices and access SSO applications.
What problems is the product solving and how is that benefiting you?
They are working on an asset management integration which will benefit us in the future by making it simple and easy to track IT hardware.
Fantastic and prompt service
What do you like best about the product?
Support and ease of use. Great for small non profit.
What do you dislike about the product?
Nothing really. Things tend to be very easy and problems are easily corrected.
What problems is the product solving and how is that benefiting you?
Providing a unified log in system and ensuring that security features are cared for and a small non profit has a system that works.
JumpCloud is a Great Tool
What do you like best about the product?
I enjoy the ease of onboarding and offboarding with the JumpCloud tool and the multitude of features that can be used. I use it alot because of these features and the ability to perform support functions remotely.
What do you dislike about the product?
I would like the addition of the dark mode feature
What problems is the product solving and how is that benefiting you?
JumpCloud helps the team manage users and devices. We use it for user provisioning and access management.
Efficient and user-friendly platform for managing devices and users remotely
What do you like best about the product?
it offers seamless integration for managing users authentication, devices, policies and security compliance from one dashboard. THE ui is intuitive, and the documentation is very well structured.
What do you dislike about the product?
It's great over all. Although the agent can sometimes take a while to sync updates or commands, especially when devices are offline. A more granular scheduling controls for commands would be a useful addition.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user identities, enforce password and security policies, and maintain device compliance across our distributed workforce, all from a centralized cloud platform. It eliminates the need for on-prem directory services, streamlines onboarding and offboarding processes, and strengthens access control through SSO and MFA enforcement. This has significantly improved our operational efficiency, security posture, and remote IT management capabilities.
Trusted IAM Solution with Strong Security Capabilities
What do you like best about the product?
User interface is clean, Like the SSO & MFA support and their customer support team is very responsive to any suggestions. Totally satisfied
What do you dislike about the product?
Some of our admins want more granular logs and easier export capabilities for compliance audits.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us centralize IAM across a fully remote workforce. It eliminates the need for traditional on-prem Active Directory by providing a cloud-native directory platform that integrates user provisioning, device management, SSO, and MFA—all in one place.
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