JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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Simplify account management and login protection
What do you like best about the product?
Support multiple operating system and can be use on different environment easily without issues. Good option to choose type of security for access like SSO and 2FA to add more security layers to account protection.
What do you dislike about the product?
Not all system and and tools is suported for JumpCloud implementation.
What problems is the product solving and how is that benefiting you?
Multi-domain support that allows one credential for two different domain, authentication auditing for troubleshooting, and password policy enforcement to standerdize password and authentication.
Pretty Comprehensive but need few improvements for windows
What do you like best about the product?
-ease of use, setup, and comprehensive policies
What do you dislike about the product?
-Certain policy restrictions for windows are not working.
What problems is the product solving and how is that benefiting you?
-We use it to manage access to the internet and control and monitor devices remotely.
Reliable SSO platform
What do you like best about the product?
The SSO integration for desktop/laptop *just works* which is no small feat, especially on MacBooks. I never have to fiddle with it or get bricked laptops, even with Secure Tokens and FileVault. Cloud LDAP also works well.
What do you dislike about the product?
If you're a M365/Windows company, you'll get less mileage out of it since you already have Entra ID which can do many of the same things.
What problems is the product solving and how is that benefiting you?
Single Sign-on to Saas platforms and local machines, integrated in one platform. It works well for what it does, although it doesn't quite have all the features of some of its competitors like Okta.
Reliable MDM solution
What do you like best about the product?
The deciding factor for us to choose JumpCloud over the competitors was the fact that we needed support for multiple OSs—MacOS, Windows, and Linux. No other solution at that time provided such a possibility at such a reasonable price.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
What do you dislike about the product?
Not much to say here. JumpCloud provides a whole bunch of features we do not use, which is awesome. If you need them, there is a great possibility to have a full control of your devices and apps in one place.
What problems is the product solving and how is that benefiting you?
It is our MDM solution. We know that our devices are controlled and protected. This is especially important when working remotely.
ALL in One place
What do you like best about the product?
That everything IT related is centralised in one solution
What do you dislike about the product?
Lack of features that can easily be implemented and make the admins workflow easier
What problems is the product solving and how is that benefiting you?
Jumpcloud does not solve a particular problem but it centralised 3-4 different tools in one successfully.
Easy to use
What do you like best about the product?
Jumpcloud is a platform that is easy to use and easy to implement. We have a lot of in house softwares that we have to integrate with jumpcloud and the integration is always fast and simple
What do you dislike about the product?
One thing that i would like if jumpcloud have is a interface for request access. I need to buy and implement another software that have this feature.
What problems is the product solving and how is that benefiting you?
We have a lot on clients that require by contract that we have a strong data security polycies, and jumpcloud help us do that, as well as user managment in our own softwares that we use internaly
Been using Jumpcloud for about 5 or 6 years and it is an amazing AD as a Service
What do you like best about the product?
I think due to the API usage and automation we do - that seems to stand out for us
What do you dislike about the product?
I cant think if it but I think perhaps the commands? I dont use it excessivly but I would say some times when i used it, it was a little confusing esp when it is linked to multiple devices or groups
What problems is the product solving and how is that benefiting you?
Mostly access control and setting up agents for linking and managing work stations. I know some people in our Infrastructure team also use it for servers (windows and linux)
Its a good tool that makes your tasks easy
What do you like best about the product?
Having implemented this toolin our company is really great, not only for the IT department but also for the end user.
It is helping us daily with out tasks, making posisble to manage devices and users, idistibuting different apps on different systems, and settings policies for different user groups
It is helping us daily with out tasks, making posisble to manage devices and users, idistibuting different apps on different systems, and settings policies for different user groups
What do you dislike about the product?
We have been having issues with some features, like rmeote connection, and also adding some custom apps to the list on jumpcloud..We have contatced support and explained the situation and the needs of what can be added further to these features
What problems is the product solving and how is that benefiting you?
Becuase of different reasons we moved out from AD, and decided to have all our deviceson Jumpcloud. That means we manage all our devices in JC now and also users that are imported from Personio.
Streamlined and effective identity management.
What do you like best about the product?
Centralized user management with easy integration.
What do you dislike about the product?
Limited customization in some admin settings.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize and simplify identity and access management by unifying user directories, device management, and single sign-on (SSO) into one platform. This reduces time spent on manual account provisioning and enhances security by ensuring users have the right access based on their roles.
By offering remote device management, JumpCloud also makes it easier to support distributed teams and enforce security policies across devices. This has improved productivity, as we can streamline access to resources, reduce helpdesk tickets related to login issues, and maintain strong security practices even in a hybrid work environment.
By offering remote device management, JumpCloud also makes it easier to support distributed teams and enforce security policies across devices. This has improved productivity, as we can streamline access to resources, reduce helpdesk tickets related to login issues, and maintain strong security practices even in a hybrid work environment.
Excellent Product for Windows and MAC
What do you like best about the product?
MDM is very easy now. managing both Windows and Mac become too convenient
What do you dislike about the product?
Integration with the apps sometimes is bit difficult
What problems is the product solving and how is that benefiting you?
Hnadling the devices become very simple and controls are at the finger tips
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