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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,926 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Guibson P.

Jumpcloud keeps organizations aligned

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
The simple fact that with Jumpcloud, there are simple ways to manage and organize company directories, workflows, rules, federation and is seamless
What do you dislike about the product?
perhaps, not a dislike but i would love to see additional features, such as DLP content detectors that can be customizable
What problems is the product solving and how is that benefiting you?
IAM is huge, and the simple fact to garantee a single idendity and the connectors that allow a smooth transition benefits the work done


    Joel E.

JumpCloud's abilities are super broad! But when it comes to the nitty-gritty, it lacks a little

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
I love that JumpCloud supports MANY different operating systems in (1) place.
What do you dislike about the product?
I dislike that their management is kinda flakey. From MDM unenrollments to service accounts that stop working on macOS, their quality is right around 85%. I wish it was closer to 95%.
What problems is the product solving and how is that benefiting you?
User-wise, JumpCloud syncs Users' passwords across all Devices they're bound to. It also syncs their password for their Google productivity suite.
Device-wise, JumpCloud lets us remote-in to our Devices. It also lets us push out Policies that are needed for things like connecting to our Wi-Fi.


    Consulting

Good all-in-one identity/SSO and MDM platform

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Fairly easy to adminstrate permissions across the organization.
Flexibility provided through APIs offered.
What do you dislike about the product?
Troubleshooting access issues is sometimes challenging.
What problems is the product solving and how is that benefiting you?
Single identity platform to manage user access across a number of platforms.


    Computer Software

An excellent one-stop-shop for organizational compliance

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
It gives you all the necessary tools for organizational compliance and security management. Small features that are missing are easily extendable via the API. Also customer successs team and support are top notch. Very easy and straightforward integration.
What do you dislike about the product?
This is more of a minor gripe, than dislike, since it can be overcome with custom integrations, but most integrations for centralized management if built-in require largest/ enterprise subscriptions on the side of integrated products. For example github requires enterprise subscription to be able to propagate users automatically.
What problems is the product solving and how is that benefiting you?
Almost all of the aspects of being ISO 27001 compliant.


    Suraj B.

Power of managing most of my Apps, Users and Integrations at one single place, JumpCloud!

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
SSO Integrations,
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
What do you dislike about the product?
JumpCloud password manager is missing some functionality, sometimes it doesn't recognize the new site I am visiting that needs the new password to store
What problems is the product solving and how is that benefiting you?
Managing Users, Apps and Devices at one place


    Arun K.

Loved The Interface and Integeration

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
its Ui feature has lot of function and buttons which makes it more userfirendly.
What do you dislike about the product?
some times it get stuck and difficult to find some features beacues lot of features.
What problems is the product solving and how is that benefiting you?
managing the assets and giving acees to users which makes our monitoring work easier.


    Avishkar K.

Amazing

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Their user interface is the best thing. and login is seamless
What do you dislike about the product?
there are few color issues. need more vibrant colors
What problems is the product solving and how is that benefiting you?
it solved the MDM issues and now we can manage our Ubuntu and other devices seamless.


    Ahmed E.

JumpCloud: The IT Service Desk's Cloud Ally

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is great because it lets you manage users and devices from the cloud without needing traditional servers. It works across Windows, Mac, making IT management easy. The security features, like multi-factor authentication and Zero Trust policies, help keep everything secure. Plus, it integrates well with tools like AWSWorkspace and Microsoft 365. It's especially useful for remote teams since you can manage everything from anywhere.
What do you dislike about the product?
JumpCloud can be a bit tricky to learn at first, especially if you're used to Active Directory. some settings take time to find. It also has fewer policy options than the AD
What problems is the product solving and how is that benefiting you?
JumpCloud makes managing different operating systems like Windows, macOS, and Linux much simpler by letting us handle everything from one cloud platform. It has made adding and supporting remote employees a breeze, while built-in security features such as multi-factor authentication keep our systems safe without extra hassle. Plus, JumpCloud easily connects with other tools like Google Workspace and Microsoft 365, reducing the time spent on integrations and lowering our overall costs by eliminating the need for physical servers.


    John R.

JumpCloud training materials make setup and configuration fast and easy

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Extensive Training and Documentation, including migration documents. Integrations are each to implement and offer step by step instructions.
What do you dislike about the product?
UI is a little clunky when modifing multiple users and groups
What problems is the product solving and how is that benefiting you?
Unified platform that supports Apple, Windows and Android products


    Information Technology and Services

Its good tool for seamless authentication.Jumpcloud help us to implement MFA,SSO in our environment.

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Easy to Use,Ease of Implementation, MFA.
What do you dislike about the product?
More NAC functinality should be there for User classification, device enrollment
What problems is the product solving and how is that benefiting you?
It removes local authentication from Enviroment. implement seamless authentication with MFA.