JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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A must for hybrid environments
What do you like best about the product?
Ability to administer users and computers in a half Mac half PC environment.
What do you dislike about the product?
There password manager and MDM leave a little to be desired.
What problems is the product solving and how is that benefiting you?
Directory services in a hybrid environment.
Great control system
What do you like best about the product?
Easy to manage users and keep things under control
What do you dislike about the product?
some of the dash boards can be confusng.
What problems is the product solving and how is that benefiting you?
Easy of adding new users and setting password restrictions
A complete solution for all things endpoint, directory, and security.
What do you like best about the product?
It's a great solution to manage MacOS, Windows, and Linux endpoints. It's Directory-as-a-Service product is easy to implement and use. Jumpcloud's customer support is great as well.
What do you dislike about the product?
Some of the limitations with Single sign on are apparent compared to other competitors, but are improving over time.
What problems is the product solving and how is that benefiting you?
It solves managing a remote first company. Tools like Remote assist and MDM help manage systems remotely.
Fantastic MDM and User Mgmt. platform
What do you like best about the product?
JumpCloud’s MDM is a game-changer for keeping devices in check. It makes it easy to manage and secure all your devices in one place, no matter the mix of Macs, Windows, or others. The setup is straightforward, so you don’t have to be an MDM pro to get things running smoothly. It’s just a great way to keep everything organized and secure without the usual hassle.
What do you dislike about the product?
JumpCloud could have a better solution for deploying software to MacOS. They have a great way of doing this for Windows devices already.
What problems is the product solving and how is that benefiting you?
Not having to hire more technicians or analysts is the main one.
Due to the tenant structure, one technician can easily manage more clients with ease.
Due to the tenant structure, one technician can easily manage more clients with ease.
Cloud based LDAP
What do you like best about the product?
Very easy to deploy the solution for a cloud based LDAP. Easy config and setup
What do you dislike about the product?
Docs are referenced and can use some additional detals but for the most part good.
What problems is the product solving and how is that benefiting you?
Removing on prem foot print
Seamless and Easy
What do you like best about the product?
Being able to control multiple MSP clients with little overlap with ease. Our company uses it daily and has sped up our workflow considerably.
What do you dislike about the product?
When changing passwords, it regularly logs users out of Microsoft and other sessions.
What problems is the product solving and how is that benefiting you?
Increasing and speeding up Workflow
Good way to standardize access
What do you like best about the product?
I liked the way of standardizing access to the corporate environment in just one place, so we control access, password reset, and group addition here in IT all in one location.
What do you dislike about the product?
I believe that the ADM platform could have changes in its dashboard, improvements in the ways users search, and alteration of the users' names; their first names end up being last in the search and the full surname in front.
What problems is the product solving and how is that benefiting you?
Accesses, password reset, login unlocking for the equipment. Help by having everything in one place.
JumpCloud and JumpCloud Password Manager
What do you like best about the product?
JumpCloud is a great LDAP alternative to Windows Active Directory as well as the JumpCloud SSO functionality, which is very convenient in my day-to-day workflow
What do you dislike about the product?
So far, my experience with the JumpCloud LDAP and SSO has been great. However, the JumpCloud password manager (Chrome extension) has a bug that sometimes reveals my password when fields are automatically filled or even manually filled.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
What problems is the product solving and how is that benefiting you?
JumpCloud as a SaaS solve our LDAP needs, which means, we don't need to deploy an on-prem Windows Server Active Directory instead, which was very helpful.
Reliable Server
What do you like best about the product?
The Helpful side of this jumpcloud is the easiest way to manage like deploying policies specially for the Scripts
What do you dislike about the product?
Some services from JumpCloud may cause slow performance on the desktop.
What problems is the product solving and how is that benefiting you?
There are some delay for enforecement.
Good solution for growing organisations
What do you like best about the product?
Easy installation of JumpCloud agent on all organisation computers, keeping them up to date, and running custom scripts through the admin panel.
What do you dislike about the product?
Admin and Management permissions could be better so IT team can give more limited access to other team members without giving them superuser permissions.
What problems is the product solving and how is that benefiting you?
Achieving necessory compliance and IT Policy enforcement.
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