JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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As good as i was told it was
What do you like best about the product?
I like being able to decommission an account or wipe a device remotely. Helpful during security incidents or terminations. It has saved me time on IT tasks which isn't my main role.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
What do you dislike about the product?
It took a great deal of technical knowledge to get it running. I'm not sure a business role could have done it.
What problems is the product solving and how is that benefiting you?
Jumpcloud filled in a number of gaps as we were pursuing SOC2 compliance. These are areas where our company need to mature, and Jumpcloud met our needs for that.
Next Generation Products For IT Industry
What do you like best about the product?
Their Device Management and permission policy
What do you dislike about the product?
Their Remote management system too bad for use
What problems is the product solving and how is that benefiting you?
AD service and some extra protection on password management
Comprehensive review for JumpCloud
What do you like best about the product?
On Normal User Perspective:
* Easy to use
- Very Direct
- When I logged on to console, I can already see the applications that is bound to me by admin
- Simplicity makes it even better.
On Admin Perspective:
* Easy to Manage the Users
* Easy to Manage the Devices connected to it
* Easy to create User Groups
* Easy to create Device Groups
* Easy to manipulate the policies of device and user groups
* Easy to patch/update the apps through Commands
* Easy to Implement on devices
* Easy to use
- Very Direct
- When I logged on to console, I can already see the applications that is bound to me by admin
- Simplicity makes it even better.
On Admin Perspective:
* Easy to Manage the Users
* Easy to Manage the Devices connected to it
* Easy to create User Groups
* Easy to create Device Groups
* Easy to manipulate the policies of device and user groups
* Easy to patch/update the apps through Commands
* Easy to Implement on devices
What do you dislike about the product?
On User Perspective:
* Non so far.
On Admin Perspective:
* Loading issue to the devices that is connected to Device Group
- When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading
screen before login interface appear for about 3 to 5 minutes.
* Delay in reflection of commands and updates
- Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when
we restart the device and confirmed that it is online, it's still not reflecting on device.
* Internet Connectivity Dependence
- The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality
* On Customer Support
- Sometimes when we file a ticket, it takes time before it was addressed properly.
* Non so far.
On Admin Perspective:
* Loading issue to the devices that is connected to Device Group
- When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading
screen before login interface appear for about 3 to 5 minutes.
* Delay in reflection of commands and updates
- Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when
we restart the device and confirmed that it is online, it's still not reflecting on device.
* Internet Connectivity Dependence
- The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality
* On Customer Support
- Sometimes when we file a ticket, it takes time before it was addressed properly.
What problems is the product solving and how is that benefiting you?
User and Device Management
Ease of Control on all of Devices
Fast tracking of the user's activity
Ease of Control on all of Devices
Fast tracking of the user's activity
MDM Solution
What do you like best about the product?
Jump Cloud is good product to manage the endpoin machine. ease to use and ease to implement and support is also good with good feature
What do you dislike about the product?
SSO with other is not that much good to use
What problems is the product solving and how is that benefiting you?
Jump cloud make the easy to control the endpoint systems.
Jump cloud review
What do you like best about the product?
I like most about jump cloud is allowed any heterogeneous resources to be connected and managed from single source
What do you dislike about the product?
As my personal view I don't have any particular dislike for jumpcloud need to add more features
What problems is the product solving and how is that benefiting you?
Through jump cloud we provide support to the users end to end support
Scalability and flexibility with Jumpcloud
What do you like best about the product?
The most helpful part in Jumpcloud is ease of managing devices
What do you dislike about the product?
There are certain things that are not yet add to their features
What problems is the product solving and how is that benefiting you?
Device management where in we can run policies
All-in-One Directory Solution with Great Compliance Features
What do you like best about the product?
I appreciate that JumpCloud is cloud-based, making it easy to access and manage policies and directories for our devices. The platform's all-in-one nature, including asset management, SaaS management, and reporting tools, is very appealing, as it streamlines our operations and helps us maintain compliance and security. The integration with tools like Greenhouse and Google Workspace enhances our workflow. I find that the ability to push commands to end devices and ensure they are up-to-date, especially with patch management, provides excellent value and efficiency.
What do you dislike about the product?
I think JumpCloud could benefit from offering additional policy options based on specific user bases. For example, having granular control for individual users where one user can access certain drives or folders while another cannot, even if they are using the same device. This would enhance both flexibility and security, offering tailored access policies that differ among users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management and compliance, keeping devices updated and secure through patch management and policy enforcement, while providing comprehensive reporting and asset management.
Account Management
What do you like best about the product?
what I like about Jumpcloud is you can intergrate other tools such as Google Workspace and you can also monitor your workstation by installing Jumpcloud on their devices.
What do you dislike about the product?
There are times that it take minutes to load the login page of the desktop if there are too many users binded on the device
What problems is the product solving and how is that benefiting you?
Realtime monitoring unlike on premise DNS that your need to join every station on your domain in Jumpcloud you can just install the app on the device and you will see all the info on the Jumpcloud. It is also easy to add user to the device just by binding them unlike in DNS you need to have the user to login for it to create a profile on the device by Jumpcloud it just automatically add the user.
Streamlined Device Management with JumpCloud
What do you like best about the product?
I appreciate JumpCloud for its cloud-based architecture, which eliminates the need for on-premise servers, thereby simplifying user and device management across various regulations. This cloud-based approach makes JumpCloud more flexible than traditional directory services. I value how it offers seamless integration with multiple operating systems and applications, including Google Workspace and Microsoft 365, which are essential for our email and productivity needs. I also find user and device management along with security controls to be centralized, which enhances efficiency in granting or removing access during onboarding and offboarding. The platform's ability to reduce human error through its robust device management capabilities and the ease of setting up with a straightforward interface that meets compliance needs impress me. It centralizes user signatures and integrates strong authentication and password policies, crucially reducing unauthorized access risks. Overall, these features make JumpCloud a compelling choice, earning my recommendation with a satisfaction level of about 9 out of 10.
What do you dislike about the product?
I dislike the current reporting and analytics features in JumpCloud, particularly the limitations in monitoring end-user traffic, device picking, and latency. This lack of detailed reporting can hinder auditing processes and notifications.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to centralize user management, enhance security with authentication and password policies, reduce unauthorized access, and streamline onboarding/offboarding. It integrates seamlessly with multiple systems and simplifies device management across regulations.
Ease of use
What do you like best about the product?
Jumpcloud is a cloud directory program that excels in ease of use, offering an intuitive design that simplifies user management, system provisioning, and authentication. their implementation process is also straightforward, with well-documented instructions and automated setup choices that make it accessible even for our organization which has extensive IT resources. The customer support is responsive and knowledgeable, giving excellent assistance through various mediums. Jumpcloud is also frequently used here for identity and access management, and it offers a wide range of features, including SSOs, MFA, and device management. finally, Jumpcloud offers a user-friendly solution that balances functionality with ease of integration.
What do you dislike about the product?
Sometimes the UI takes time to load although we have fast internet with good ping.
Also, I think Jumpcloud needs to optimize its features and load only the important and useful interfaces.
Also, I think Jumpcloud needs to optimize its features and load only the important and useful interfaces.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us on managing cloud-based platform for centralized identity and access management, simplifying user authentication, and device management. Additionally, Jumpcloud features like Single Sign-on (SSO), Multifactor Authentication (MFA), and remote support help ensure our company security and compliance.
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