JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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External reviews are not included in the AWS star rating for the product.
Great toolset for managing mixed OS endpoints
What do you like best about the product?
Cloud Directory and SSO solutions are clear and easy to use
What do you dislike about the product?
The MDM is good, but not as robust or deep as other solutions when compared to Jamf or Addigy
What problems is the product solving and how is that benefiting you?
We inherited a JumpCloud instance as part of a merger. It was already configured with devices and users onboard. The combination of Cloud Directory and MDM in one tool makes it simple to build smooth onboarding workflows.
My JumpCloud Experience
What do you like best about the product?
For me, I like in Jumpcloud, It can actively monitor the users and devices information. It's easy to use and operate. I like the best thing in Jumpcloud is the flexibility, It's accessible anytime and anywhere.
What do you dislike about the product?
For me, I don't like about Jumpcloud, It cannot separate device policy to user policy. It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions and It's challenging to configure, isolate and troubleshoot.
What problems is the product solving and how is that benefiting you?
Jumpcloud is my life saver when tracking and validating devices and users information especially with regards to Asset Management. It's easily to validate the assigned and deployed assets to end users.
Jumpcloud Review
What do you like best about the product?
The user interface and the directory were easy to manage.
What do you dislike about the product?
Sometimes, the server is too laggy. It takes time to load the interface.
What problems is the product solving and how is that benefiting you?
Locating and retreiving data of an asset and user credentials.
Admin Jumpcloud Features
What do you like best about the product?
For me, what I like in Jumpcloud is easy to understand how to operate this. Also, the best thing is, you can access the Jumpcloud in any device and anywhere.
What do you dislike about the product?
For me, as of now, we experienced the loading issue when we binded 1000 user in one device and it's frustrating to the user to wait more that 5mins before thet can login.
What problems is the product solving and how is that benefiting you?
Jumpcloud can help me on my problems regarding to the issue for user and to the device.
Very nice product to centralize IDM and MDM for small and mid size companies
What do you like best about the product?
I live that I can include MDM and IDM in one tool, without having to go the microsoft way. It works great with a diverse pool of devices and is not tied to any of them.
The tool is updated on a constant basis and it is easy to use and to implement.
I have used it both for a company of 150 to a company of 1500, so it scales well.
The tool is updated on a constant basis and it is easy to use and to implement.
I have used it both for a company of 150 to a company of 1500, so it scales well.
What do you dislike about the product?
I would like to be able to nest groups inside groups.
Remote desktop option, though it works, can be a bit laggy.
Remote desktop option, though it works, can be a bit laggy.
What problems is the product solving and how is that benefiting you?
WE can use one tool to centralize IDM and tie it to the MDM and loging to the machines for windows, mac and Linux. Very easy to manage the devices this way. We are in the process of making it our primary SSO as well.
Great Product for compliance
What do you like best about the product?
This has been a great tool to help move our network forward in compliance and get more security to our network.
What do you dislike about the product?
Can sometime be confusing working in the dashboard.
What problems is the product solving and how is that benefiting you?
Giveing us compliance in MFA for all of our supported devices on our network.
The best way to centralize the device security controls in one place
What do you like best about the product?
It is an all-in-one tool to manage your devices in a secured and automated manner.
What do you dislike about the product?
The deployment requires a long study and testing to ensure all company security requirements are met and properly automated.
What problems is the product solving and how is that benefiting you?
It avoids deployment several expensive tools and make it work together. (AD, SSO, OTP, etc)
Product Review Based On POC
What do you like best about the product?
User-Friendly GUI
Easy to Understand
Replacement of on-premise Active Directory
Easy to manage all environments
A lot of predefined policies
Easy to Understand
Replacement of on-premise Active Directory
Easy to manage all environments
A lot of predefined policies
What do you dislike about the product?
DMG file should be supported
Software installation can be more easy
Software installation can be more easy
What problems is the product solving and how is that benefiting you?
Replacement of on-premisc active directory,
We can control Mac Devices
Single portol to manage all services
We can control Mac Devices
Single portol to manage all services
Jumpcloud - powerful MDM solutions
What do you like best about the product?
Jumpcloud meets all the business needs of device management. It has mutliple security features, profiles, device support.
It integrates well with microsoft 365 and google workspace.It is easy to setup, implement and use.
Customer support is also top notch.
It integrates well with microsoft 365 and google workspace.It is easy to setup, implement and use.
Customer support is also top notch.
What do you dislike about the product?
Few issues when you intergrate MAC, windows, LDAP , AD etc. Mac agents and support needs to be improved. Windows works fine.
What problems is the product solving and how is that benefiting you?
It helps in manageing devices centrally, enforce security policies and manage a single inventory for all devices in the company.
Jumpcloud is a tool one needs to definately have
What do you like best about the product?
Unlike a rigid traditional directory, JumpCloud SAML and SCIM integrations are top notch !!
What do you dislike about the product?
Nothing as such that I dislike about Jumpcloud
What problems is the product solving and how is that benefiting you?
Helps us simplify onboarding and offboarding
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