JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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Centralize management.
What do you like best about the product?
User management and Remote session. Easily access the user system.
What do you dislike about the product?
After resetting the Windows password, all credentials are removed.
What problems is the product solving and how is that benefiting you?
Easily manage user system.
Consolidated capablities to enable security and compliance
What do you like best about the product?
Wide applicability across different devices
What do you dislike about the product?
Onboarding experience through partners is a bit underwhelming
What problems is the product solving and how is that benefiting you?
Working with customer data we want best of class protection, security and compliance. Jumpcloud makes this easy to achieve
Managing the Enpoints system
What do you like best about the product?
For managing the enpoints system this solution is best, deploy software, uninstall, password reset, remote session
What do you dislike about the product?
Gmail password reset should not be required if we integrade with Gmail.
What problems is the product solving and how is that benefiting you?
Software deployment and password reset
Good
What do you like best about the product?
Jumpcloud is very convenient to use, very friendly UI
What do you dislike about the product?
Important service for windows 24h2 is missing
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping with the integration of a variety of devices and it is easy to use and implement policies and you feel like you have a lot of control
Easy IT Administration just a click away
What do you like best about the product?
Device management across multitude of platforms- Windows, Linux & MacOS
Simple & intuitive UI
LDAP & RADIUS Backends
Self Service Portal
Good Support with tutorial availability
Identity Management for applications
Simple & intuitive UI
LDAP & RADIUS Backends
Self Service Portal
Good Support with tutorial availability
Identity Management for applications
What do you dislike about the product?
A bit costly at the time
MacOS MDM sometimes stops working out of the blue
MacOS MDM sometimes stops working out of the blue
What problems is the product solving and how is that benefiting you?
We have a mixed environment comprising of Windows, Linux & Apple devices. Jumpcloud allows us easy administration of these devices. Granular policies can be applied to various user groups and device groups.
Insightful reports for compliance purposes.
Provides RMM features for remote execution if needed.
Insightful reports for compliance purposes.
Provides RMM features for remote execution if needed.
One Stop Solution for Identity,Access and Device Management
What do you like best about the product?
Easy to Intergrate and manage,Device and user identity access management
What do you dislike about the product?
Alert / Reporting Insignt structure. It should be more detailed from User and Identity Governance
What problems is the product solving and how is that benefiting you?
Jumpcloud resolve Directory management which is best for small organisations, controlling Devices Management and User access management SSO which is easy to manage from single console
Easy and fast integration
What do you like best about the product?
very easy workflows
massive features and capabilities
massive features and capabilities
What do you dislike about the product?
you can't create policies from scratch and it is sometimes limiting
What problems is the product solving and how is that benefiting you?
well as a companyy that conforms to the 27001 ISO we needed a way to control users and apply policy to machines remotely, JumpCloud gave us just that!
Working with JC with several clients for device and identity control
What do you like best about the product?
It is allowing us to have more control over users devices.
Works with all the OS.
Works with all the OS.
What do you dislike about the product?
There are issues with diferent features on high frecuency.
Not enough policies for MacOS and Linux.
Not enough policies for MacOS and Linux.
What problems is the product solving and how is that benefiting you?
For organizations without Identiny provider it can manage the users + it helps to manage the devices, push policies, install updates and more.
JumpCloud: A Versatile IAM Solution That Just Works
What do you like best about the product?
We've been using JumpCloud for two years, and what really stands out is how well it handles identity and access management across different platforms. Our environment includes Windows, macOS, and Linux, and JumpCloud allows us to manage everything from one place without hassle.
The SSO and MFA features are solid, helping us keep security tight without overcomplicating things. Another thing worth mentioning is JumpCloud’s support team—every time we've had a question, they've been quick to respond and super helpful.
The SSO and MFA features are solid, helping us keep security tight without overcomplicating things. Another thing worth mentioning is JumpCloud’s support team—every time we've had a question, they've been quick to respond and super helpful.
What do you dislike about the product?
Setting up JumpCloud for Windows devices wasn’t as smooth as we expected. The USB boot key process gave us some trouble, and it took a bit of troubleshooting to get things up and running. It wasn’t a dealbreaker, but I’d love to see improvements in that area.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, managing devices across different operating systems was a headache. Their MDM features have completely changed the way we handle updates, security policies, and app deployments. Now, we can push updates remotely, ensure security compliance, and monitor all our devices without physically touching them.
The biggest benefit? We save a ton of time—what used to take hours now happens in the background while we focus on bigger priorities. Knowing that our devices are always secure and compliant gives us peace of mind, and that’s invaluable.
The biggest benefit? We save a ton of time—what used to take hours now happens in the background while we focus on bigger priorities. Knowing that our devices are always secure and compliant gives us peace of mind, and that’s invaluable.
user and device management
What do you like best about the product?
Jumpcloud's user and device management services is reliable and trusted
What do you dislike about the product?
few service are not working e.g software management for mac
What problems is the product solving and how is that benefiting you?
mange user and device thru remotely
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