JumpCloud
JumpCloud, Inc.External reviews
3,738 reviews
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Best Cloud directory and password manager.
What do you like best about the product?
The cloud directory and password managment.
What do you dislike about the product?
I feel Slow user interface. need to focus on this
What problems is the product solving and how is that benefiting you?
Centeralize device management.
Resources controll in a small company
What do you like best about the product?
Wide control over company users, hw and sw
What do you dislike about the product?
Some situation - tipical of smallcompanies - deosn't fit well with JC secenarios
What problems is the product solving and how is that benefiting you?
Device management, reosurce access policies, SSO
Managing devices, setting security policies, enforcing encryption, and remote
What do you like best about the product?
User and Group Management: Setting up users, managing user attributes, and grouping users based on departments, roles, or other requirements for easy administration and policy enforcement.
What do you dislike about the product?
Sync Delays and Performance: Since JumpCloud is cloud-based, users sometimes report occasional sync delays, especially when working with integrations like Active Directory. This can create lag in updates or password changes across platforms, which can be frustrating in a fast-paced environment.
What problems is the product solving and how is that benefiting you?
Automation and Scripting: Familiarity with the JumpCloud PowerShell Module or API to automate user provisioning, policy changes, or bulk updates.
I really like JumpCloud
What do you like best about the product?
JumpCloud makes administrative tasks easier.
What do you dislike about the product?
Limited Mobile Device Management with some users in our office have noted that JumpCloud's capabilities for managing iOS and Android devices are limited.
What problems is the product solving and how is that benefiting you?
It solves the issue of users having multiple differnet places to login into different applications. That is the biggest issue it is solving.
Seamless SSO
What do you like best about the product?
I like how smooth JumpCloud integrates with multiple platforms and simplifies the sign on process for secure systems.
What do you dislike about the product?
Sometimes the timeout is very short and I'm forced to sign in again.
What problems is the product solving and how is that benefiting you?
We have multiple platforms that require SSO. JumpCloud helps to unify and simplify the sign-in process.
JumpCloud: A Comprehensive Cloud Directory Platform with Room for Improvement
What do you like best about the product?
Easy remote access and semless connectivity with the remote desktop users. Good support and properly impolemented. Frequent connection with no drawbacks.
What do you dislike about the product?
UI is not upto the mark, can improve more on UI/UX design
What problems is the product solving and how is that benefiting you?
Remote access management is major benefitting me.
Game-Changer for Remote IT Management and Device Security
What do you like best about the product?
As an IT Systems Administrator, having a centralized cloud directory platform like JumpCloud has been a game-changer. It provides all the tools I need to manage our devices effectively, especially with the added convenience of features like Remote Assist, which allows me to support our internal clients seamlessly—even in a remote work setting.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
The policy management capabilities in JumpCloud make device management easier and more consistent, helping us enforce security policies efficiently. And the new macOS login feature is a huge bonus—it’s simplified our access process, making it easy for team members to log in with their JumpCloud accounts, which has been incredibly convenient.
What do you dislike about the product?
We’re still hoping for a fully centralized software management feature, where we could assign software directly from device group options without needing to open each software tool individually to assign device groups.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses several critical challenges in our IT environment, especially by centralizing identity, device, and policy management. This consolidation allows us to streamline access control, making it much easier to manage user identities and secure devices across a remote workforce.
Great Active Directory Alternative
What do you like best about the product?
Overall I have had a really great experience with JumpCloud. The setup is very easy and straight forward. There have been new features added recently that have also been a welcome addition.
I have not had issues with stability and have never had to troubleshoot issues with logins.
I have not had issues with stability and have never had to troubleshoot issues with logins.
What do you dislike about the product?
There have been issues with Remote Desktop connections and Android MDM policies. As of writing this, I have outstanding issues but unfortunatly customer support has not been helpful in resolving them.
What problems is the product solving and how is that benefiting you?
JumpCloud is much easier to setup and use than Active Directory.
Great domain controller with an easy going UI
What do you like best about the product?
Being able to bind users and have custom set passwords
What do you dislike about the product?
A little difficult migrating from AD to JC
What problems is the product solving and how is that benefiting you?
NA
Lot of moving parts, but does everything you need
What do you like best about the product?
Supports lots of policies to manage remote workers' machines. Self-serve setup flow for employees, although MDM profile installation can be error-prone.
What do you dislike about the product?
Installing software for your employees with Apple Business Manager is a pain but you can work around it (you have to install the apps on a custom user group and link that up in JumpCloud).
What problems is the product solving and how is that benefiting you?
Managing remote employees' machines and enforcing various policies to constrain what Macs can do
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