JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Streamlined Access Management, Seamless Setup
What do you like best about the product?
I like how JumpCloud helps the IT team maintain order in a dynamic and constantly changing environment. I also appreciated the smooth initial setup.
What do you dislike about the product?
I want more granular control over authentication session duration settings.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage access for our distributed customer support team, ensuring a consistent authentication experience. It helps our IT team maintain order in a dynamic environment.
Dependable Authentication and Smooth Setup
What do you like best about the product?
I use JumpCloud for secure authentication for internal automation tools and scripts. I like that it provides a dependable authentication layer for internal and external systems and helps in the growth of my organization. The initial setup was smooth.
What do you dislike about the product?
I wish there was enhanced visibility into inactive or unused integrations for easier clean-ups.
What problems is the product solving and how is that benefiting you?
JumpCloud provides secure authentication for our tools, addressing security risks by enforcing identity-linked access. It offers a dependable authentication layer, supporting internal and external systems, contributing to organizational growth.
Fast Setup, Enhances Identity Governance
What do you like best about the product?
I like that JumpCloud helps maintain structure identity governance even in a decentralized organization. It's fast to set up, which is great.
What do you dislike about the product?
I think JumpCloud could improve the real-time status indicator for device and authentication services.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management in temporary project war rooms, solving operational delays by reducing access approval confusion with a predefined access structure.
Excellent Security Tool with Clear Visibility into Expired Passwords and Activations
What do you like best about the product?
It provides clear visibility into users’ expired passwords. It’s a very good tool with many security features, and it also gives visibility into scheduled activations. Overall, it’s very helpful for managing single sign-on for users.
What do you dislike about the product?
Sometimes it generates incorrect logs, which makes it difficult to validate that the policies were pushed correctly.
What problems is the product solving and how is that benefiting you?
It generates reports that I can download, which makes integration easy. It’s also helpful for managing single sign-on for users. We integrated it with Google Workspace, which has resulted in better visibility into resources and improved security.
Unified Identity Authority with Fast Setup
What do you like best about the product?
I like that JumpCloud improves operational consistency during IT expansion and keeps the identity structure stable. I think the initial setup was fast, which I really appreciated.
What do you dislike about the product?
I think JumpCloud could be improved with a more intuitive naming and labeling system for policies and configuration.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user access across multiple locations by providing a unified identity authority, simplifying identity management and improving operational consistency during IT expansion.
Seamless Authentication and Reliable Synchronization
What do you like best about the product?
I use JumpCloud for centralized authentication for my remote research team when accessing a specialized tool. What I like most about JumpCloud is its reliable identity synchronization across all connected resources, reducing access conflicts. The initial setup was smooth, which I really appreciated.
What do you dislike about the product?
I would like a clearer dependency indicator showing which resources rely on specific users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized authentication and to ensure user verification. It synchronizes identity across all resources, reducing access conflict, and provides a reliable way to manage remote team access to sensitive tools.
Streamlined Kiosk Management, High Recommendations
What do you like best about the product?
I like the centralized control that JumpCloud offers without needing physical server maintenance, which simplifies IT operations for me. The initial setup of JumpCloud was smooth.
What do you dislike about the product?
I want faster identity sync feedback so admins instantly know when updates are fully applied.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for secure login control, solving access management for rotating device users with identity-based login. It provides centralized control without needing physical server maintenance, simplifying IT operations.
Centralized MDM and SSO Platform
What do you like best about the product?
I really like that JumpCloud serves as our centralized MDM and SSO platform across the organization. It manages device compliance for both macOS and Windows, enforces security policies, and acts as our identity provider for SaaS applications. It's great that it functions as the single source of truth for user identities, authentication, and device trust. The initial setup was very easy, especially with the support available from JumpCloud.
What do you dislike about the product?
The platform is robust, but it could be improved with enhancements in reporting depth, UI refinement, and better troubleshooting visibility. More customizable dashboards and deeper filtering capabilities for reporting, along with the ability to create role-based security views, would be valuable. From a UI perspective, consolidating policy views and reducing navigation depth for common administrative tasks would make it stronger.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for asset management, user lifecycle management, password management, and access management. It serves as our MDM and SSO platform, managing device compliance, enforcing security policies, and acting as an identity provider for SaaS applications.
Simple, Friendly UI for Centralized Passwords and Permissions
What do you like best about the product?
central point to manage everything regard the pass and permissions.
very simple and friendly UI
very simple and friendly UI
What do you dislike about the product?
the log-in process and registration to 2FAare very complicated
What problems is the product solving and how is that benefiting you?
managing user and pass for cwooding
Versatile Management as a company Scales
What do you like best about the product?
I like how JumpCloud is extremely lightweight and low cost, which allows me to potentially run an IT team with minimal personnel like an admin or DevOps intern, rather than needing a full IT, OT, or networking team. It also integrates well with existing or new tools like Google Workspace, Linux, and Ubuntu, and doesn't just rely on legacy Microsoft systems. It's quite versatile and easy to scale.
What do you dislike about the product?
As the use of JumpCloud increases, the cost obviously increases, going linearly with scale. The stability of login and device authentication could be better, along with bugs and glitches in the JumpCloud password manager. The initial setup is quite complicated, and even though it is low cost and lightweight, it doesn't necessarily mean faster setup. You need someone who is intelligent and switched on to pick it up, as it's a new way of working that existing IT staff might not be accustomed to.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for IT and asset management, identity providing, application authorization, and user authentication. It offers single sign-on, multi-factor authentication, password management, remote commands, and centralized OS management, making my team's operations efficient and streamlined.
showing 41 - 50