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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,738 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

SSO Power House

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
SSO capabilities and directory services help manage our devices and permissions smoothly. Works great with a BYOD and serverless environment.
What do you dislike about the product?
There really isn't anything that I personally dislike. They're constantly updating the software and are always open to improvement changes based on our business needs.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping our team stay connected and accessing software services efficiently.


    Nahuel R.

Finally a solid MDM for Ubuntu!

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
After some research we could build a solid MDM to administrate the Linux devices we have in our fleet. This was a huge step to not only check for i.e. disk encryption and passcode length and settings but we can even remotely wipe the devices in the case of an incident.
Deployment was easy and with just a terminal command we can enroll the devices, JumpCloud team assisted us during the process until everything worked as expected.

There are tons of features in JumpCloud we haven't explored yet!
What do you dislike about the product?
On our usecase, I'd say that sometimes the command output/return is a bit opaque. We don't have, in some cases, enough evidence for the delivered commands.
What problems is the product solving and how is that benefiting you?
Administrating Linux devices.


    Insurance

Reliable and Flexible

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Simple user groups management and mfa authentication for admins
What do you dislike about the product?
scope for improvment in user roles. manager role name is confusing
What problems is the product solving and how is that benefiting you?
Access Management


    Information Technology and Services

Time server

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud is a timer saver tool that allows to manage access to enterprise apps in a secure way
What do you dislike about the product?
security enforcement require login very often, I wish there's a better solution to login
What problems is the product solving and how is that benefiting you?
Centralized user management
secure access control
scalability
sso app integration


    Sathish Kumar M.

its secure

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Using Jumpcloud all organization applications under sso so its helpful for login
What do you dislike about the product?
Dislike means the User first time login is very difficult
What problems is the product solving and how is that benefiting you?
Reset a password for Google Workspace in jumpcloud.


    Jayasurya S.

The best friend for system administrator

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
It is very easily accessible for both administrator and user. Help to efficiently manage the SSO application
What do you dislike about the product?
It takes a lot of space for the cookies.
What problems is the product solving and how is that benefiting you?
Currently, we are using SSO and IAM for access, but we are preparing to utilize the full range of its features.


    Aaftab A.

Awesomeness of JumpCloud

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
It's very simple and very user friendly. I liked ID and device Management very easy. And the security policy deployment is very easy task here.
What do you dislike about the product?
Premium and Higher - Tier Pricing Plans.
What problems is the product solving and how is that benefiting you?
It's making easy user IDs and IT assets management in our working place.


    Raju K.

It provide best Marketing tools

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Jump cloud provide marketing automation platform that automate repetitive marketing task like email, social media post and other website action
What do you dislike about the product?
Jump cloud have complex set up and Management
What problems is the product solving and how is that benefiting you?
As part of a cloud based platform, jump cloud MDM can scale with an organization growth, making it suitable for both small and large enterprises


    Computer & Network Security

bestest tool for identity and user managemet

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
What I appreciate most about JumpCloud is how effortlessly it integrates with a wide range of systems and applications, which makes managing users so straightforward for our business. The platform’s flexibility and robust security features are truly impressive. Plus, the exceptional support team adds an extra layer of reassurance, giving us peace of mind while using the service.
What do you dislike about the product?
Support is lacking a bit but they are sending links so this is not completely helpful and trial features are less .Jumpcloud is very expensive as compare to other softwares as it's difficult to implement .
I found that jumpcloud apple software is very buggy, broke hard during OS updates , and will push out updates to your clients without giving notice.
What problems is the product solving and how is that benefiting you?
Jumpcloud interface is also very good as it is also providing multi-factor and passwordless authentication, API integration are also simple to implement for Mobile App development.


    Matt M.

JumpCloud - an all in one platform solution

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud provides multiple services (e.g. User Management, SSO, Device Management) across different packages which allow teams to pick and choose what services they need. It is a wonderful all-in-one solution and I find myself lacking very few features.
What do you dislike about the product?
User Management is limited to just creating accounts, and I wish it went a bit farther (e.g. putting users into groups, assigning titles).
For "User Management," a user's manager has to be filled in manually, which is an extremely difficult task, and this field can not be exported to partner vendors (google) which is extremely detrimental for some teams (my team in particular has a lot of workflows in google that work based on a user's manager,) which we now have to fill with something other than JumpCloud.

Android device management is severely lacking, especially compared to other vendors (SOTI)
What problems is the product solving and how is that benefiting you?
JumpCloud allowed us to merge our device management platforms into one suite (Jamf Pro and Kaseya), and has allowed us to start using SSO