JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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Effortless Device Management, Needs UI Improvement
What do you like best about the product?
It is easy to navigate and reliable tool when it comes to monitor the asset of the company espcially it is useful also to monitor all the employee in there credentials, work flow, and security as well
What do you dislike about the product?
May some improvement interms of massive binding or automating case for example reset password or whatnot
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity and device management. It simplifies user access control, improves security, and offers a centralized dashboard for easier management. It makes life more convenient and efficient, particularly for IT administration.
Comprehensive Admin Tool with Scalable Pricing
What do you like best about the product?
I use JumpCloud for administrator purposes, and it really helps me manage multiple devices and stay organized with programs. I like that it offers a lot of features, such as remote device control, which helps me fix problems quickly, perform installation updates, manage software, and ensure security control. The time management features are also great, allowing us to schedule access policies and giving admins control over when users can log into certain systems. Additionally, I find the setup experience to be straightforward and well documented. I appreciate how JumpCloud integrates with several tools like Google Workspace, Microsoft 365, and Slack to complete our IT and security stack.
What do you dislike about the product?
Pricing can scale up very quickly. JumpCloud charges per user per month, and features may come as add-ons.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me manage multiple devices, organize programs, and control devices remotely. It enhances time management by scheduling access policies, allowing quick problem resolution, updates, and security controls.
Streamlined User Management, Needs UI Improvement
What do you like best about the product?
I like JumpCloud's centralized platform for managing user identities, devices, and access control. It allows us to manage users' devices and access permissions easily. As an IT Service Desk, provisioning and deprovisioning user accounts is smoother, and managing devices across different operating systems reduces manual work, making our company more secure. The setup was smooth and user-friendly, letting us quickly create user accounts and configure policies like MFA and password requirements.
What do you dislike about the product?
I think that could be improved in JumpCloud is the user interface, as some features can be a bit complex to navigate. Navigation especially in reporting and more audit logs would help IT teams to monitor user activities.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us efficiently manage user accounts, simplifying onboarding and offboarding. It ensures proper access control to company systems and applications, making it easier for our IT Service Desk to provision and deprovision accounts, manage devices across OS, and enhance security.
Very nice product to centralize IDM and MDM for small and mid size companies
What do you like best about the product?
I live that I can include MDM and IDM in one tool, without having to go the microsoft way. It works great with a diverse pool of devices and is not tied to any of them.
The tool is updated on a constant basis and it is easy to use and to implement.
I have used it both for a company of 150 to a company of 1500, so it scales well.
The tool is updated on a constant basis and it is easy to use and to implement.
I have used it both for a company of 150 to a company of 1500, so it scales well.
What do you dislike about the product?
I would like to be able to nest groups inside groups.
Remote desktop option, though it works, can be a bit laggy.
Remote desktop option, though it works, can be a bit laggy.
What problems is the product solving and how is that benefiting you?
WE can use one tool to centralize IDM and tie it to the MDM and loging to the machines for windows, mac and Linux. Very easy to manage the devices this way. We are in the process of making it our primary SSO as well.
Great Product for compliance
What do you like best about the product?
This has been a great tool to help move our network forward in compliance and get more security to our network.
What do you dislike about the product?
Can sometime be confusing working in the dashboard.
What problems is the product solving and how is that benefiting you?
Giveing us compliance in MFA for all of our supported devices on our network.
Smooth Onboarding with Room for Improvement
What do you like best about the product?
I really like the admin access per device feature in JumpCloud; it's my favorite. It's super easy to use, and having a timer makes it a much smoother experience compared to older systems. I also appreciated how smooth the initial setup was; we had just a single person deploy it.
What do you dislike about the product?
I find smart groups should be more dynamic so we can have some creative freedoms on how we send out commands. This would also enhance the MDM functionality. Allowing a lot of conditions like where a user was enrolled, by what OS they have, what processor type, user deployment, and department deployment, similar to what Jamf does really well, would help grab more customers.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for IDP management and onboarding. It solves admin approval and access issues during offboarding. The admin access per device feature is easy to use and enhances the experience with its timer.
The best way to centralize the device security controls in one place
What do you like best about the product?
It is an all-in-one tool to manage your devices in a secured and automated manner.
What do you dislike about the product?
The deployment requires a long study and testing to ensure all company security requirements are met and properly automated.
What problems is the product solving and how is that benefiting you?
It avoids deployment several expensive tools and make it work together. (AD, SSO, OTP, etc)
Product Review Based On POC
What do you like best about the product?
User-Friendly GUI
Easy to Understand
Replacement of on-premise Active Directory
Easy to manage all environments
A lot of predefined policies
Easy to Understand
Replacement of on-premise Active Directory
Easy to manage all environments
A lot of predefined policies
What do you dislike about the product?
DMG file should be supported
Software installation can be more easy
Software installation can be more easy
What problems is the product solving and how is that benefiting you?
Replacement of on-premisc active directory,
We can control Mac Devices
Single portol to manage all services
We can control Mac Devices
Single portol to manage all services
Jumpcloud - powerful MDM solutions
What do you like best about the product?
Jumpcloud meets all the business needs of device management. It has mutliple security features, profiles, device support.
It integrates well with microsoft 365 and google workspace.It is easy to setup, implement and use.
Customer support is also top notch.
It integrates well with microsoft 365 and google workspace.It is easy to setup, implement and use.
Customer support is also top notch.
What do you dislike about the product?
Few issues when you intergrate MAC, windows, LDAP , AD etc. Mac agents and support needs to be improved. Windows works fine.
What problems is the product solving and how is that benefiting you?
It helps in manageing devices centrally, enforce security policies and manage a single inventory for all devices in the company.
Jumpcloud is a tool one needs to definately have
What do you like best about the product?
Unlike a rigid traditional directory, JumpCloud SAML and SCIM integrations are top notch !!
What do you dislike about the product?
Nothing as such that I dislike about Jumpcloud
What problems is the product solving and how is that benefiting you?
Helps us simplify onboarding and offboarding
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