JumpCloud
JumpCloud, Inc.External reviews
3,736 reviews
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MDM of JumpCloud is good .
What do you like best about the product?
Conditional Policy is good and MDM is good.
What do you dislike about the product?
Poor in user management report polling and attribute sychning is problem
What problems is the product solving and how is that benefiting you?
They are good in reverting issues when request are raised and sometimes they lak in P1 issues.
One Stop Solution for SSO and Active Directory
What do you like best about the product?
We had a requirement to implement SAML in SSO and after doing a lot of research we found jumpcloud. I found docs easy to implement
It is a one-stop solution for account creation and deactivation across all SSO, SAML, or LDAP-connected services.
It is a one-stop solution for account creation and deactivation across all SSO, SAML, or LDAP-connected services.
What do you dislike about the product?
Initial integration could be challenging for a few people but I found that there customer support is available in case of any issue. They should automate and make it simplified to avoid workload on customer support.
It is also a little bit expensive but unfortunately, I didn't find any other product for my solution.
It is also a little bit expensive but unfortunately, I didn't find any other product for my solution.
What problems is the product solving and how is that benefiting you?
It allows us to manage our users and the devices that they have access to. It also provides remote support that has been helpful in remote work. We are also using it for Identity and access management for all our users that integrates with enterprise features, such as SAML-based SSO and MFA.
Good product for IT management
What do you like best about the product?
Its a good MDM tool and we are very glad .
What do you dislike about the product?
CSM timeline is very poor in reverting us when we raise a request with P!
What problems is the product solving and how is that benefiting you?
All problems regarding the MDM and user management is taken care in place .
JumpCloud is the MDM G.O.A.T.
What do you like best about the product?
After using several MDM, I must say that JumpCloud has been truly a godsend. The updates have also been helpful for myself and colleagues.
What do you dislike about the product?
I don't llike that Macs and Windows devices are integrated differently in JumpCloud. Being a Mac user there are certain things that can be annoying like password changes for Macs versus Window devices, which are more simplified.
What problems is the product solving and how is that benefiting you?
Single Sign-0n. I enjoy that we can log into JumpCloud user accounts and the apps are there that we use everyday. Also, the process of explaining JC to newhires on how to login or set up two factor authentication is great. JumpCloud admin space helps me find devices or users really quickly too.
Great MDM and SSO especially when starting out
What do you like best about the product?
The ease of use
The UI
Ability to use Mac+Windows
Automations
Easily accesible to get what you need on a day-to-day basis
The UI
Ability to use Mac+Windows
Automations
Easily accesible to get what you need on a day-to-day basis
What do you dislike about the product?
Some certain indepth uses are not in JumpCloud for example using an solution like JAMF you can get really into detail however for a small company/startup it's not a problem
What problems is the product solving and how is that benefiting you?
Lack of an SSO/MDM nd JumpCloud was brought in first time
JumpCloud is Very Good
What do you like best about the product?
User Interface JumpCloud is very friendly (Ease of Use)
What do you dislike about the product?
Overall, I don’t have any specific dislikes about JumpCloud
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems in Patch Management, providing the benefit of easier patch deployment with faster turnaround times. It also addresses issues with managing or using active directory, offering the benefit of easier management.
JumpCloud offers seamless identity management with robust security, ideal for all sizes.
What do you like best about the product?
What I love about JumpCloud is how easily it fits in with different operating systems and apps. Managing identities is a breeze thanks to its simple interface, which is a huge win! On top of that, the strong security features give businesses peace of mind when it comes to keeping their data safe. Overall, JumpCloud really stands out with its versatility, ease of use, and impressive security!
What do you dislike about the product?
One thing to note about JumpCloud is that its pricing can be a bit difficult for smaller organizations or startups on a tight budget. Plus, while it offers a ton of customization options, getting those complex user access policies set up can take some time and know-how. Just something to keep in mind if you’re thinking about JumpCloud for your identity management needs!
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user identity management across platforms and applications, aids in onboarding with Mobile Device Management (MDM), and strengthens security with integrated password management and policy enforcement. Furthermore, it offers Single Sign-On (SSO), Identity and Access Management (IAM), Cloud Directory Services, and remote support, providing a comprehensive solution for IT needs.
IT Manager
What do you like best about the product?
SSO and Device management which allows to control devices from central console.
What do you dislike about the product?
Patch management is not upto the mark, it is not fully organised.
What problems is the product solving and how is that benefiting you?
SSO, Policy enforcement and Mobile device management
Jumpcloud is a powerful and easy-to-use tool to have an organized directory
What do you like best about the product?
Its ease of use and versatility, I help my company have a better distributed directory
What do you dislike about the product?
There were some configurations that jumpcloud did not allow us and we had to resort to creating our own integrations using python and the jumpcloud API
What problems is the product solving and how is that benefiting you?
It helped us build a better organized directory as it became our main orchestrator allowing us to connect Google Workspaces and Microsoft Azure.
I'm a SRE who has 8 years of industrial experience in same domain.
What do you like best about the product?
I didn't use all the features in jumpcloud. But user directory and sso looks simpler and same time it has more feature than what I used previously
What do you dislike about the product?
Some times it's hard to find the documentation which relevent to latest implmentation.
What problems is the product solving and how is that benefiting you?
I used jumpcloud sso with AWS identity manager.
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