JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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A simplified platform for managing users identity in the cloud.
What do you like best about the product?
JumpCloud is truly a game-changer solution for the IT industry to manage user accounts and device access with its cloud-based approach. After using JumpCloud, there is no need to worry about maintaining on-site servers or complex setups. Especially for me, It has been proven to be a super helpful platform for identity management, streamlining processes, and boosting security.
What do you dislike about the product?
JumpCloud is a solid platform, and I've found no major drawbacks so far. However, like in other powerful platforms, until you're not familiar with all of its features, It can be a little headache for you. I'd recommend everyone to spend some time exploring and learning - It will be worth it for you.
What problems is the product solving and how is that benefiting you?
With JumpCloud device management is so simpler now whether people work from their homes or offices. It's like we have a room full of solutions to all our identity management issues.
Best ever MDM platform for me with all-in-one solutions
What do you like best about the product?
What I like best about JumpCloud is that it makes managing devices really easy with its MDM tools. It also has a Password Manager that helps to keep passwords safe and lets you share them securely.
also the SSO feature lets users log in once and access everything they need, which makes things much simpler.
we can also deploy the software easily after the commissioning of the JumpCloud.
also the SSO feature lets users log in once and access everything they need, which makes things much simpler.
we can also deploy the software easily after the commissioning of the JumpCloud.
What do you dislike about the product?
I do not have any major dislikes about JumpCloud but the UI/UX design could be a bit more user-friendly with some tweaks and the Android MDM is a bit lacking, but improvine
What problems is the product solving and how is that benefiting you?
JumpCloud solves our device management issues by providing MDM for Mac and Windows devices. It allows us to control and manage company-owned devices, offers remote support, push software updates, and ensure device security.
We are using multiple OS systems for our organizations managing different devices from a single product.
We are using multiple OS systems for our organizations managing different devices from a single product.
Jumcloud is a great tool as all in Solution and a best product to use
What do you like best about the product?
JumpCloud is easy to use, and the zero-touch deployment experience is amazing. we can implement it smoothly and easily.
I also like the UI which user-friendly and easy to navigate. the integration with other apps is easy, supporting almost all apps that use SAML.
The Cloud Radius feature is fantastic and the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
I also use MDM feature which is really great experience.
I also like the UI which user-friendly and easy to navigate. the integration with other apps is easy, supporting almost all apps that use SAML.
The Cloud Radius feature is fantastic and the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
I also use MDM feature which is really great experience.
What do you dislike about the product?
Customer support is really helpful but during the setup, we had to reach out to the sales and support team several times. It would be better if they assigned a dedicated customer success manager to handle our account.
What problems is the product solving and how is that benefiting you?
JumpCloud solving problem of managing our devices and users easy with its smooth zero-touch setup and simple app integration. The Cloud Radius feature and affordable pricing compare to its peers make it a great value, and the user-friendly interface helps with everyday tasks.
JumpCloud: One of the best Tool for easy IT management
What do you like best about the product?
Because of JumpCloud it is super easy to manage our devices by MDM feature. We can also control who has admin access which helps keep our company secure. The pre-set policies for things like USB devices and firewalls save us a lot of time.
The alerts and reports are really helpful and grouping users to apply policies quickly is a big plus.
Also we can run updates on all devices remotely which is very easy.
The alerts and reports are really helpful and grouping users to apply policies quickly is a big plus.
Also we can run updates on all devices remotely which is very easy.
What do you dislike about the product?
There is nothing greatly to dislike about JumpCloud but sometimes it doesn't work properly with Linux systems. Sometimes it isn't easy to locate policies when we use the command line.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage all our devices and users from one place. This makes everything simpler and more organised. We can update devices remotely without connecting to each device individually and schedule tasks to save time on repetitive work.
We can reduce our workload using pre-set policies and automated alerts to help keep our devices safe.
After evaluating many products we chose JumpCloud for its comprehensive single-platform solution which bundles everything we need effectively.
We can reduce our workload using pre-set policies and automated alerts to help keep our devices safe.
After evaluating many products we chose JumpCloud for its comprehensive single-platform solution which bundles everything we need effectively.
Great tool for managing a fleet of devices
What do you like best about the product?
Commands - ability to automate installations, updates and maintenance. Easy and streamlined interface, good security. smooth integration.
What do you dislike about the product?
Uneven experience for Windows and Mac OS
What problems is the product solving and how is that benefiting you?
IT management of all company laptops and devices, security compliance.
Very intuitive GUI to use both for windows and mac os
What do you like best about the product?
The simplicity of the GUI usage, new features, really responsive customer service.
What do you dislike about the product?
New GUI appearance changes that makes you look for the things a few minutes...
What problems is the product solving and how is that benefiting you?
It allows us (as IT team) to control and manage all our endpoints and manage our users
JumpCloud is a cloud-based directory service that allows you to manage users, groups, and devices
What do you like best about the product?
What I like about Jumpcloud is its access management which effortlessly streamlines user and device management across various platforms. Also give robust features like SSO and MFA during basic access control that are easily manageable and ensure security for all systems.
What do you dislike about the product?
As of now there is nothing I dislike about Jumpcloud because I'm a new user. But the price is a bit high for a small scale organization.
What problems is the product solving and how is that benefiting you?
Jumpcloud addresses our organizations requirement for centralizing user management across various platforms by authenticating in real-time. Because Jumpcloud onboarding new employees smoothly and securely grants them access to applications. It enhances efficiency by ensuring security through single-sign-on and multi factor authentication.
JumpCloud Experience review
What do you like best about the product?
- very straight forward and easy to use
- customer support is fast and responsive
- very useful for device management especially if doesn't have Active directory
- Easy to implement and integrate with other product like google
- Good documentation and easily accesible
- password manager is pretty handy and is used everyday
- its free for 10 users
- customer support is fast and responsive
- very useful for device management especially if doesn't have Active directory
- Easy to implement and integrate with other product like google
- Good documentation and easily accesible
- password manager is pretty handy and is used everyday
- its free for 10 users
What do you dislike about the product?
- don't really get the purpose of bookmarks on jumpcloud user page as it will just open a new tab on the browser just like opening a regular page
- New support on South Asia is not so good compare to the original support
- Reports generated on JumpCloud is not the great
- New support on South Asia is not so good compare to the original support
- Reports generated on JumpCloud is not the great
What problems is the product solving and how is that benefiting you?
- ease of access on website thru the use of Password Manager
- simplify inventory thru device management
- simplify inventory thru device management
Great tool for identity management
What do you like best about the product?
Its ease of use and integration with various sofwares and apps, ensuring safety and privacy every step of the way. Plus the added convenience of having SSO and MDM making remote work easier
What do you dislike about the product?
Nothing articularly. Some features could probably updated to justify the price.
What problems is the product solving and how is that benefiting you?
Since we deal with a lot of sensitive confidential data, Jumpcloud enures secure login with its SSO and MDM support. This also makes working remotely easier.
JumpCloud is a Great All-in-One Solution
What do you like best about the product?
So while I was trying out JumpCloud, I could see that it was very easy to start with and zero touch deployment feature was really helpful in get going.
Interface is also very intuitive and had no problem surfing through.
Also, support team was very responsive and could resolve any issue with responsibility.
And regarding the cloud Radius feature, the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
Also, the password, manager shares password security while maintaining privacy.
Interface is also very intuitive and had no problem surfing through.
Also, support team was very responsive and could resolve any issue with responsibility.
And regarding the cloud Radius feature, the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
Also, the password, manager shares password security while maintaining privacy.
What do you dislike about the product?
One of the disadvantages, I would like to point out is that Radius feature only supports one Internet provider, hence could be problematic for companies with multiple providers
What problems is the product solving and how is that benefiting you?
Managing our devices, super easy with JumpCloud and keeping track of everything. Meanwhile, maintaining all security standards was a breeze. Eventually, helping us stay on the top of audits and operating everything smoothly.
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