JumpCloud
JumpCloud, Inc.External reviews
3,736 reviews
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Best in class Identity platform
What do you like best about the product?
As a scaling start-up identity management is often a minefield, but Jumpcloud made it easy to implement and use. It integrates into all your favorite apps
What do you dislike about the product?
Really hard to think of downsides because they have a vast range of solutions and MDM solution
What problems is the product solving and how is that benefiting you?
Giving my employees a safe way to log into company tools
centralized platform for cloud-based directory
What do you like best about the product?
Simplified identity management - JumpCloud provides a centralized directory platform for managing users, devices, and access controls. This can replace complex on-premises servers and allows easy provisioning/deprovisioning of users.
What do you dislike about the product?
Limited phone support - Phone/live support is only available for 24/7 emergencies. Some customers prefer more readily available phone assistance.
What problems is the product solving and how is that benefiting you?
Simplified user provisioning - With JumpCloud's centralized directory, I can easily add/modify/delete user accounts across all connected systems and apps in one place. This saves me time compared to manually managing identities.
Good experience so far
What do you like best about the product?
I like how its admin portal is easy to navigate and I like its functionality.
What do you dislike about the product?
I cant find anything I dislike at the moment with Jump Cloud
What problems is the product solving and how is that benefiting you?
It is benefitting our customer who is moving off a physical server and is making that transfer rather seemless.
Unified directory platform for managing a variety of devices and OS
What do you like best about the product?
The MDM aspect it brings when maintaining Windows and Macs. It makes the management easy offering different tools and features needed for our IT team.
What do you dislike about the product?
I lacks granular features for patch and security management of devices.
What problems is the product solving and how is that benefiting you?
It is helping us solve our MDM issues and patch management for the organization.
Great system and solution!
What do you like best about the product?
One system that allows for seemless login and control.
What do you dislike about the product?
Inconsistent updates and feature adoption.
What problems is the product solving and how is that benefiting you?
A unified endpoint management system.
Good starting point for figuring out IDP
What do you like best about the product?
I like the user experience. It is very easy to set up the IDP and implemet it frequently. The features are awesome and there is a lot. It integrates with Zscaler and a ton of other SSO applications which is great.
What do you dislike about the product?
Sometimes the actual quality and reliability. But not often
What problems is the product solving and how is that benefiting you?
It allows me to connect to SSO apps and manage users within that app in a test environemnt. It is very useful because I can easily pivot to different use cases.
Cost efficient MDM you can't leave out of assessment
What do you like best about the product?
Great integration with multiple endpoint OS
Full control of the endpoint and Incident Response oriented features
Daily usage facilitates the work of a small IT team
Responsive customer support
Full control of the endpoint and Incident Response oriented features
Daily usage facilitates the work of a small IT team
Responsive customer support
What do you dislike about the product?
Could do better at the implementation ease but we are confident this will be improved
What problems is the product solving and how is that benefiting you?
Making sure we have control over a very decentralised multi-OS state of endpoints
Help us ensure our endpoints are compliant with our internal and external security policies
Help us ensure our endpoints are compliant with our internal and external security policies
Very user friendly with rapid real time support
What do you like best about the product?
The admin feature to setup SSO Apps, Users, User Groups and Device Groups!
What do you dislike about the product?
Getting used to User Group Folders and bounding users.
What problems is the product solving and how is that benefiting you?
Eliminates the learning curve for making your company compliant.
A good secure solution for a wide customer base
What do you like best about the product?
ease of use as an administrator, ability to confirm to users on timed scale
What do you dislike about the product?
inability to reset password, can sent out password reset but cant see a way to reset password to one of our choosing
What problems is the product solving and how is that benefiting you?
securing the suers accounts. helping to provide a solution that works for us and for the userbase as well
Experience gets better and better!
What do you like best about the product?
- JumpCloud integrates with a wide range of applications, services, and infrastructure, making it easier for organizations to implement and maintain a cohesive IT ecosystem.
- Beyond user management, JumpCloud offers device management features, allowing IT administrators to enforce security policies, execute commands remotely, and ensure that devices comply with organizational standards.
- One of the standout features of JumpCloud is its ability to manage and secure devices across different operating systems.
- Beyond user management, JumpCloud offers device management features, allowing IT administrators to enforce security policies, execute commands remotely, and ensure that devices comply with organizational standards.
- One of the standout features of JumpCloud is its ability to manage and secure devices across different operating systems.
What do you dislike about the product?
- The breadth of JumpCloud's features and capabilities can present a steep learning curve for some users.
- For small businesses or startups with limited budgets, JumpCloud's pricing structure can be a concern.
- For small businesses or startups with limited budgets, JumpCloud's pricing structure can be a concern.
What problems is the product solving and how is that benefiting you?
JumpCloud is designed to address several challenges that organizations face with traditional directory services, such as Windows Active Directory (AD). By providing a cloud-based directory service, JumpCloud solves problems related to the management of user identities, access controls, and device management in a modern, distributed IT environment.
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