JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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Awesome tool
What do you like best about the product?
Jumpcloud is an awesome tool for managing our computers and users in our network.
The accessibility and ease of use is my favorite thing about it.
The accessibility and ease of use is my favorite thing about it.
What do you dislike about the product?
There isn't really something I dislike about it. Of course there are always ways to improve, but it's good overall.
What problems is the product solving and how is that benefiting you?
Mostly MDM
Very user friendly
What do you like best about the product?
Jump Cloud is very helpful with managing end users.
What do you dislike about the product?
The user intercace is not the greatest!!
What problems is the product solving and how is that benefiting you?
Giving better managment and security for out end users.
Easy and Intuitive to use while offering robust features
What do you like best about the product?
JumpCloud has an intuitive interface and allows for functionality to manage every type of device we have in our environment. Its integrations and customizability allow us to leverage internal tools we already have to best take advantage of the MDM and IDP components included in our plan. The new features that are being released, such as password manager, allows us to continue incorporating Jumpcloud into our production environment.
What do you dislike about the product?
At the moment, we do not have any downsides to using JumpCloud. It offers most of the functionality that we require at this time.
What problems is the product solving and how is that benefiting you?
JumpCloud allows all of our devices to be managed in a single location to deploy policies, patches, and device manamgnent. We have been discussing using more SSO and IDP functions as well given our primary tool is lacking certain features.
Great product for identity and access management with SSO
What do you like best about the product?
Best thing is different operating systems can be managed from single platform.
30 days free of cost is something which will help to explore and understand the product.
30 days free of cost is something which will help to explore and understand the product.
What do you dislike about the product?
It is bit expensive and initially challenging but customer support is available.
What problems is the product solving and how is that benefiting you?
We are using it for remote support and identity management. It is a great product with everything on single platform.
Amazing product
What do you like best about the product?
fast working, easy configuration, and overall good
What do you dislike about the product?
sometimes buggy, not easy to find documantation
What problems is the product solving and how is that benefiting you?
easy way to control users
All in all I'd say Jumpcloud provided me with a pretty reliable enterprise management tool
What do you like best about the product?
It's a good value for money solution for user management. The initial installation was also a breeze.
What do you dislike about the product?
Out helpdesk team had quite a few problems using the product, for the most part stemming from mediocre UX and UI. Not wholly a fault of the product, since usually it has whichever features they're looking for, but they struggle to find them.
What problems is the product solving and how is that benefiting you?
Our org uses both Mac and Windows laptops for our work computers, so Jumpcloud lets us have a single pane of glass management for user identities and password enforcement that would otherwise be filled by a windows domain (if we didn't have many Macbooks in our env)
JumpCloud Review
What do you like best about the product?
JumpCloud has password management and SSO, MFA.
What do you dislike about the product?
Heavy learning is required for a JumpCloud user.
What problems is the product solving and how is that benefiting you?
Remote wipe and lock devices, so that we can prevent bad leavers.
Multiple OS MDM
What do you like best about the product?
JumpCloud has a lot of integrations it's very easy to use and it supports all the main operating systems Windows, Mac, Linux
What do you dislike about the product?
When using "Device trust" with Okta you need to verify that the JumpCloud agent is installed on the computer and it takes 2 more clicks to login.
Device trust has only 4 conditions and is shoud have more and custom ones.
There is no buit in option to deploy a certificate on Windows & Ubuntu.
Device trust has only 4 conditions and is shoud have more and custom ones.
There is no buit in option to deploy a certificate on Windows & Ubuntu.
What problems is the product solving and how is that benefiting you?
controling my workstations and making sure they are all updated and my security standards is a must on every workstation.
Enhance security of your organization with Jumpcloud
What do you like best about the product?
Jumpcloud Password Manager, which is more secure than any other Password manager.
What do you dislike about the product?
Jumpcloud Remote access is not as smooth like others platform.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving many problems for our organization. During user onboard and user management, securing user devices, remote support, Policy enforcement for the users, less privilege for users, offboarding users and secure password share by utilizing password manager.
Platform agnostic SSO and MDM with ever increasing value by the year
What do you like best about the product?
We love that it is platform agnostic meaning we can manage Windows and Mac, Android and iOS with a level of consistency whilst implementing zero trust features like for example no access to Dropbox unless you have a JumpCloud account using it on a JumpCloud managed device. We also use the integrated Password Manager which is a huge bonus and we are able to restore user password vaults without ever having access to the user data.
What do you dislike about the product?
Needs integrations with HaloPSA, Hudu and or similar core MSP centric tools. Could use some meaningful PDF reporting.
What problems is the product solving and how is that benefiting you?
Platform agnostic MDM. Identity management. Password management.
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