JumpCloud
JumpCloud, Inc.External reviews
3,921 reviews
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JumpCloud is Very Good
What do you like best about the product?
User Interface JumpCloud is very friendly (Ease of Use)
What do you dislike about the product?
Overall, I don’t have any specific dislikes about JumpCloud
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems in Patch Management, providing the benefit of easier patch deployment with faster turnaround times. It also addresses issues with managing or using active directory, offering the benefit of easier management.
JumpCloud offers seamless identity management with robust security, ideal for all sizes.
What do you like best about the product?
What I love about JumpCloud is how easily it fits in with different operating systems and apps. Managing identities is a breeze thanks to its simple interface, which is a huge win! On top of that, the strong security features give businesses peace of mind when it comes to keeping their data safe. Overall, JumpCloud really stands out with its versatility, ease of use, and impressive security!
What do you dislike about the product?
One thing to note about JumpCloud is that its pricing can be a bit difficult for smaller organizations or startups on a tight budget. Plus, while it offers a ton of customization options, getting those complex user access policies set up can take some time and know-how. Just something to keep in mind if you’re thinking about JumpCloud for your identity management needs!
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user identity management across platforms and applications, aids in onboarding with Mobile Device Management (MDM), and strengthens security with integrated password management and policy enforcement. Furthermore, it offers Single Sign-On (SSO), Identity and Access Management (IAM), Cloud Directory Services, and remote support, providing a comprehensive solution for IT needs.
IT Manager
What do you like best about the product?
SSO and Device management which allows to control devices from central console.
What do you dislike about the product?
Patch management is not upto the mark, it is not fully organised.
What problems is the product solving and how is that benefiting you?
SSO, Policy enforcement and Mobile device management
Jumpcloud is a powerful and easy-to-use tool to have an organized directory
What do you like best about the product?
Its ease of use and versatility, I help my company have a better distributed directory
What do you dislike about the product?
There were some configurations that jumpcloud did not allow us and we had to resort to creating our own integrations using python and the jumpcloud API
What problems is the product solving and how is that benefiting you?
It helped us build a better organized directory as it became our main orchestrator allowing us to connect Google Workspaces and Microsoft Azure.
I'm a SRE who has 8 years of industrial experience in same domain.
What do you like best about the product?
I didn't use all the features in jumpcloud. But user directory and sso looks simpler and same time it has more feature than what I used previously
What do you dislike about the product?
Some times it's hard to find the documentation which relevent to latest implmentation.
What problems is the product solving and how is that benefiting you?
I used jumpcloud sso with AWS identity manager.
Good Product that is improving
What do you like best about the product?
The thing I like most about JumpCloud is that they are receptive to changes that clients request, and the product's interface is very user friendly as well as very easy to implement across your device stack.
What do you dislike about the product?
I wish there were more pre-baked commands built into the product for unix systems
What problems is the product solving and how is that benefiting you?
JumpCloud is providing our company with an MDM for our mac devices which is a step in the right direction for us
Nearly perfect replacement for Active Directory
What do you like best about the product?
We needed to find a cloud-based replacement for our onprem Active Directory environment. We evaluated several platforms and ended up with Jumpcloud. What you're getting is not just a centralized cloud-based user management portal, but a complete platform that integrates a lot of things we actively use. Noteably, MDM, 2-factor authenitcation, device management, and RADIUS. Our old MS Active Directory did not have these features, or at least it wouldn't have been easy to integrate this without significant 3rd party costs. Jumpcloud includes all of this in a single platform, which we needed to implement for security and compliance.
What do you dislike about the product?
There were a few times that I needed technical support, and they can be a little slow to respond at times. I found one or two bugs in the platform. However when I did get the support, their level of technical exptertise is exceptional.
What problems is the product solving and how is that benefiting you?
Provide Identity management for all our users that integrates with enterprise features, such as SSO, VPN, and MFA.
I like to work with it, make a lot of things easier
What do you like best about the product?
User and device managment and the API that provides a lot of control
What do you dislike about the product?
I think JumpCloud could be better at commands interface
What problems is the product solving and how is that benefiting you?
Jump is managing all machines and it's helping a lot with policies and managment
JC is a good MDM portal for MAC & WIN platforms .
What do you like best about the product?
Conditional policy & Policy management is good features must say .
What do you dislike about the product?
CSM should be more aquarate and should thing in CU point of view once request is raised .
What problems is the product solving and how is that benefiting you?
Currently they have to work on more realstic UI in admin console.
CommonLogin method for various services
What do you like best about the product?
Central location for managing access to the various company services
What do you dislike about the product?
A little convoluted and long-winded way of login. A fingerprint login or facial recognition (Apple devices) would be better
What problems is the product solving and how is that benefiting you?
Single sign on for various services. Less passwords to remember while still being secure.
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