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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,927 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Brandon W.

Jumpcloud the future of MDM

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is great because it simplifies user management and access control for IT admins. It's like having a co-pilot to help navigate through user permissions and access settings. Plus, it's super user-friendly, making it a breeze to use!
What do you dislike about the product?
Nothing at all ever feature is up to par.
What problems is the product solving and how is that benefiting you?
JumpCloud tackles a lot of problems related to user management and access control. It centralizes user directories, making it easier to manage who has access to what, across different systems and applications. This is super beneficial because it enhances security and simplifies IT tasks, which can save a ton of time and reduce the risk of unauthorized access. Overall, it streamlines operations and boosts efficiency for organizations.


    Jon Horace Ireneaus B.

This tool is very helpful for IT Security and Operations!

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Managing devices is a touch away and has ease of use!
What do you dislike about the product?
Just too many functions that I end up exploring the tool over and over again. But still, this is a good review but needs to have deeper knowledge in jumpcloud.
What problems is the product solving and how is that benefiting you?
Managing devices that we dont require remote solutions for giving administrative access to install

Saving passwords securely and easy to use on the end users


    Stephen C.

No issues, seamless transition, simple integration, no flaws

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
The UI is just clean and easy to use and navigate around
What do you dislike about the product?
Nothing so far, been using for a while and it just work for our use case
What problems is the product solving and how is that benefiting you?
Managing our devices in one place rather than a spreadsheet


    Guy E.

Jumpcloud MDM

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
great dashboard and feindlyuser , remote controll for hosts is great and command/devices/users center is great
What do you dislike about the product?
time for implement commands, not really bad
What problems is the product solving and how is that benefiting you?
apllies for all tpyes of OS


    Marketing and Advertising

Time Effective, Intuitive, User Friendly: A JumpCloud Review

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Okay, here's a shorter, more human-like take on the JumpCloud review, keeping your title:

Time Effective, Intuitive, User Friendly
Alright, let's talk about JumpCloud. If you're in IT, especially at a growing company or managing systems for others, you know how hectic things can get. JumpCloud swoops in feeling like a breath of fresh air because it genuinely makes your life easier.

First off, it's a real time saver. Instead of juggling a bunch of different tools to manage user accounts, computers (whether they're Windows, Mac, or Linux – awesome!), and getting folks hooked up with their apps, JumpCloud puts it all in one spot. Think of it as your central command center. Setting up new hires or getting someone access to what they need goes from a chore to a quick few clicks. Features like Single Sign-On (SSO) are brilliant – users log in once and can get to everything, which means way fewer "I forgot my password" calls for you.

It's also super intuitive. You don't need a five-day training course to figure things out. The dashboard makes sense, and finding your way around to manage users, devices, or set up security policies feels natural. This means you're not wasting time scratching your head; you're actually getting stuff done.

And it's genuinely user friendly, not just for the IT pros but for everyone using it. Giving users a simple way to reset their own passwords or access apps seamlessly through SSO makes their day smoother and keeps your support queue shorter.

Honestly, JumpCloud is a fantastic fit if you're tired of dealing with scattered IT tools or if you're moving more towards cloud-based services. It pulls everything together nicely. Sure, no tool is perfect, but JumpCloud does a stand-up job of making complex IT management feel, well, easy and much less time-consuming. It really lives up to being time effective, intuitive, and user friendly.
What do you dislike about the product?
Now, while JumpCloud handles a lot beautifully, there can be a bit of a snag that's worth mentioning. If you have a user who's really binded to one specific PC, getting them smoothly working on a brand new device while keeping the old one active too can sometimes be a bit more of a process than you'd ideally like. It's not a dealbreaker for most situations, but it's something to be aware of if your users frequently swap or use multiple primary machines.
What problems is the product solving and how is that benefiting you?
Robust Control Over Security and Patching Policies

JumpCloud provides administrators with granular control over security and patching policies across their managed device fleet, encompassing Windows, macOS, and Linux operating systems. The platform facilitates the centralized definition and enforcement of security settings, including complex password policies, screen lock requirements, firewall configurations, and USB device restrictions. This ensures a consistent security posture aligned with organizational standards and regulatory requirements.

Furthermore, JumpCloud offers capabilities to manage and automate the implementation of operating system and application patches. This is crucial for mitigating vulnerabilities and protecting against potential security threats. Administrators can leverage JumpCloud to establish patching schedules and ensure that devices are kept up-to-date according to defined policies, significantly reducing the manual effort traditionally associated with patch management and enhancing overall system security and stability.


    Sushmita P.

Redefining User Access

  • August 04, 2024
  • Review provided by G2

What do you like best about the product?
The ability to access multiple applications with a single set of credentials is incredibly convenient. It has simplified our access management and bolstered our security.
What do you dislike about the product?
Integrating JumpCloud with some of our older software was a bit challenging. Additionally, the initial learning curve for understanding all the features took some time, but it was worth the effort in the end.
What problems is the product solving and how is that benefiting you?
JumpCloud’s SSO has streamlined our user authentication process, reducing the hassle of multiple logins and enhancing security. This has led to smoother operations and higher productivity among our team members.


    Rishabh G.

Streamlining Our IT Operations

  • August 03, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of integrating and managing different services from one dashboard is impressive. It has made our IT tasks much more manageable.
What do you dislike about the product?
While the overall experience is positive, getting familiar with all the functionalities initially was a bit challenging.
What problems is the product solving and how is that benefiting you?
JumpCloud has automated several of our IT processes, reducing the need for manual intervention. This has not only improved our efficiency but also reduced the likelihood of human errors.


    HARITABH S.

Command trigger via Jumpcloud

  • August 03, 2024
  • Review provided by G2

What do you like best about the product?
The command section works best for me. It helps me to trigger the command in bulk devices in Single Go.
What do you dislike about the product?
I have not find any dislike in the Command Section of Jumpcloud.
What problems is the product solving and how is that benefiting you?
Command section of Jumpcloud helps me to trigger the action on End Devices in Single Click.


    Kaviraj L.

All in One Single Sign On

  • August 03, 2024
  • Review provided by G2

What do you like best about the product?
The best which makes me more to use the Jumpcloud is Single Sign On. I can able to login any App which is available in Jumpcloud via SSO.
What do you dislike about the product?
Some Apps which does not support SAML is not able to Integrate with Jumpcloud.
What problems is the product solving and how is that benefiting you?
Its helps me to not remember any Credentials of Application. All up to Jumpcloud.


    TC S.

Radius Authentication with Jumpcloud

  • August 01, 2024
  • Review provided by G2

What do you like best about the product?
Am able to manage my Guest Network & Work Network by making the Authentication to Users from anywhere.
What do you dislike about the product?
Sometime the Console works slow might be due to some lagging.
What problems is the product solving and how is that benefiting you?
It helps me to manage my Guest and Work Network by using the Radius Service of Jumpcloud.