JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Easy-To-Use Platform for Identity Management
What do you like best about the product?
Jumpcloud is an intuitive platform for identity management that even less tech-savvy employees can navigate without issue. The platform also integrates with pretty much our entire tech stack, which simplifies our employees' work.
What do you dislike about the product?
There can be a bit of sticker shock when it comes to the platform pricing, but the platform is worth it.
What problems is the product solving and how is that benefiting you?
Simplifies user provisioning so it's no longer a manual, one-by-one process. Also, helps to bolster our information security program.
Jumpcloud ease implementation of ISO 27001
What do you like best about the product?
Whitelist and blacklist of appplication and USB restriction. This really help us on implementing ISO policy.
What do you dislike about the product?
Unfortunately there is no feature about reporting to ease creation of ISO report.
What problems is the product solving and how is that benefiting you?
We were trying to implement ISO 27001. In the process, the were some policy we need to enforce to our employee, such as USB restricyion, auto update windows, etc. Jumpcloud help us on enforcing the policy that we created for ISO 27001
Device monitoring from theft
What do you like best about the product?
Monitoring, Manage Identities, Access & Devices From Anywhere
What do you dislike about the product?
Remotely sending out config to all devices and monitoring is the drawback of not being available
What problems is the product solving and how is that benefiting you?
Trial demonstration helps to understand where we stand at
Great, East and Intuitive MDM - Just What We Needed
What do you like best about the product?
1. East to use
2. Ready-to-use policies for our enforcments
3. Easy dashboards to make sure everything looks good.
2. Ready-to-use policies for our enforcments
3. Easy dashboards to make sure everything looks good.
What do you dislike about the product?
I would improve the fact that we need 2 different logins for admin and regular user, instead of just applying the "Admin" Features for admin users (Without the need to login in a seperate way).
What problems is the product solving and how is that benefiting you?
1. Login to endpoints using OKTA users
2. Enforcment of policies (running AV, okta login, screen auto-lock, disk encryption, etc.)
3. Remote installations of updated and such
2. Enforcment of policies (running AV, okta login, screen auto-lock, disk encryption, etc.)
3. Remote installations of updated and such
Feature Rich Suite for Managing Devices and Infrastructure
What do you like best about the product?
JumpCloud provides us with a single platform for MDM, SSO, SSH and more. It integrates easily with many third party applications such as Google Workplace, Jira, GitLab, Slack and can perform MDM services for Mac, Windows, and Linux. We moved our SSH key management into JumpCloud which makes access control to server infrastructure a breeze. From the user perspective, most things are transparent so it has been seemless to transition auth to existing systems into JumpCloud.
What do you dislike about the product?
The only hiccup that we have had so far is with device password syncing, specifically on MacOS. If a user updates their password on the portal (instead of on their device) the user can get stuck where they can't login because the password has not been pushed to the device yet.
What problems is the product solving and how is that benefiting you?
It is solving:
* Managing employee laptops with software, provisioning, security, and monitoring
* Integrating with our software suites for SSO
* SSH key management for infrastructure access
* Managing employee laptops with software, provisioning, security, and monitoring
* Integrating with our software suites for SSO
* SSH key management for infrastructure access
Awesome solution
What do you like best about the product?
How versatile it is, letting you create custom scripts to automate daily tasks
What do you dislike about the product?
The feature i like the least is policy management, and how to manage them, this has to improve
What problems is the product solving and how is that benefiting you?
Managing a large amount of devices, and automating repetitive tasks through scripts saving a lot of time
Exceptional Management
What do you like best about the product?
JumpCloud is simple, easy, and cost-effective. Yes, there are other platforms who are more feature-rich but for effective management of devices, none of them are going to rate higher than JumpCloud for me.
We use it to manage laptops and mobile devices. Setup, enrollment, and management are easily configured. Synchronization with Azure AD and Google Workspace are also simple and extremely easy to set up.
We also absolutely LOVE the MFA on login for laptops, something Intune does not provide
We use it to manage laptops and mobile devices. Setup, enrollment, and management are easily configured. Synchronization with Azure AD and Google Workspace are also simple and extremely easy to set up.
We also absolutely LOVE the MFA on login for laptops, something Intune does not provide
What do you dislike about the product?
The only things I would point toward with JumpCloud for improvement is the reporting structure and configuration options. The reporting structure is a little weak for an enterprise-level solution, but it is there at the bones.
Configuration options for mobile devices are pretty limited right now. To completely configure mobile devices, you still have to set up .mobileconfig files, which can be complex.
Configuration options for mobile devices are pretty limited right now. To completely configure mobile devices, you still have to set up .mobileconfig files, which can be complex.
What problems is the product solving and how is that benefiting you?
Our InTune management is extremely weak when it comes to managing Linux devices. JumpCloud does this super-easy, so we are using it for management of both Macintosh and Linux devices for policy management.
JumpCloud is a great identity provider
What do you like best about the product?
Hard to pick 1 thing; user & device management is great, and SSO capabilities with other third party applications
What do you dislike about the product?
There are currently limited reporting options available
What problems is the product solving and how is that benefiting you?
JumpCloud is serving as a centeralized system for user identity and device management.
Very effective solution
What do you like best about the product?
JumpCloud's strength is it's ease of use and it is intuitive.
What do you dislike about the product?
There is noting to dislike with this amazing solution.
What problems is the product solving and how is that benefiting you?
It allows our IT team to administer updates easily for all our staff.
All in 1
What do you like best about the product?
Converging End point and App Services Identities
What do you dislike about the product?
No SandBox profiling in Apple IOS devices
What problems is the product solving and how is that benefiting you?
It solves Identity management and Privilege access issues with ease.
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