JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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A decent option for moving to the cloud
What do you like best about the product?
Jumpcloud is great for central logon management if you are looking for something more robust than entra ID or are a google shop. Also cloud LDAP and radius open up some nice options if you getting rid of your on prem AD servers and still want 802.1x wifi or a file server like Synology.
What do you dislike about the product?
I expected Jumpcloud to be more of a replacement for group policy but policies for software deployments and security settings are clunky at best.
What problems is the product solving and how is that benefiting you?
Jumpcloud is a great option for me to recommend to my small business clients who are a good fit for a serverless environment.
JumpCloud MDM Review
What do you like best about the product?
JumpCloud is a great MDM because it supports the three major operating systems you will see in the workplace. I am using it daily to configure policy, manage devices and users, unlocking computers, and it is all very easy to do. I have used other MDM's and they are not as straightforward and seamless as JumpCloud is. Getting the JumpCloud agent running on devices is very easy and straight-forward. I have even been able to implement it in a silent install script and it works each time. They also have many great tools to integrate it with your existing infrastructure so that provisioning users is a breeze. When we do experience issues, their support is quick to help and find a solution. They are also coming out continually with useful features that make it even easier.
What do you dislike about the product?
I think the commands portion could use some work on JumpCloud. I have made many scripts that work when ran locally but when ran on JumpCloud I experience errors and failures on Windows. Mac commands leave a little to be desired but that is mostly because of the nature of Mac and no real fault to JumpCloud, it would just to be cool to have some more command/scripting options.
What problems is the product solving and how is that benefiting you?
JumpCloud for our organization really helps streamline user and device management. It makes my job easier so that I can focus on other projects at hand.
JumpCloud at a SMB
What do you like best about the product?
I love the ability to consolidate all MDM functionalities into 1 platform rather than having separate tools for various OS's. I also love the quick support we get when an issue arises. Integrating with our existing tech stack and deploying new policies has also been a breeze. For context, we utilize the platform on a daily basis.
What do you dislike about the product?
Not as flexible as a true AD platform. Smart groups are a big pain point, as well as it seems like a lot of functionality is still limited to the API only (i.e. reporting).
What problems is the product solving and how is that benefiting you?
Provisioning, monitoring and administering a fleet of mobile devices throughout the world all under 1 umbrella.
It help me in user management and mobile device management
What do you like best about the product?
Its mobile device management is the best and also corporate own and personal window
What do you dislike about the product?
Need to improve service in mac device apple
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business and Mobile device management also
Starting our Identity and Device Management with JumpCloud
What do you like best about the product?
As a tech consultancy company we strive to be on the forefront of cloud security, and JumpCloud made it easy for us to live what we preach.
What do you dislike about the product?
It took a bit of time to get started but this wasn't because the platform was difficult.
What problems is the product solving and how is that benefiting you?
We have 100% remote workers and JumpCloud makes it easy for us as an organization to manage their access and push device policies.
A Multi-OS MDM for Streamlined IT Management
What do you like best about the product?
JumpCloud excels with its comprehensive reporting tools and seamless MDM & patch management integrations, making daily machine administration a breeze. Their clear documentation streamlines setup, and the responsive Slack community is a standout perk.
What do you dislike about the product?
Pricing can be a concern—especially when stacking multiple services alongside JumpCloud—but the overall ROI is still strong. One improvement area would be enhanced support for macOS software packaging. Despite these minor drawbacks, JumpCloud remains a robust, centralized solution for IT management needs.
What problems is the product solving and how is that benefiting you?
It solves mainly problem that system admnistrator are experiencing while supporting heterogeneous employees' laptops.
Simplifies administration across different operating systems, reducing the need for separate tools.
JumpCloud helps keep devices up to date with automated patching and security policies providing SSO, MFA, and conditional access controls.
It enables IT teams to manage and secure devices remotely for our hybrid/remote force.
Simplifies administration across different operating systems, reducing the need for separate tools.
JumpCloud helps keep devices up to date with automated patching and security policies providing SSO, MFA, and conditional access controls.
It enables IT teams to manage and secure devices remotely for our hybrid/remote force.
great tool to manage endpoints and workflows
What do you like best about the product?
It was really easy to implement and to migrate from our previous tool
What do you dislike about the product?
nothing so far, everything is working as expected
What problems is the product solving and how is that benefiting you?
we used to have several tools to administer users and now we are contralizing everything in JC.
Best in class Identity platform
What do you like best about the product?
As a scaling start-up identity management is often a minefield, but Jumpcloud made it easy to implement and use. It integrates into all your favorite apps
What do you dislike about the product?
Really hard to think of downsides because they have a vast range of solutions and MDM solution
What problems is the product solving and how is that benefiting you?
Giving my employees a safe way to log into company tools
centralized platform for cloud-based directory
What do you like best about the product?
Simplified identity management - JumpCloud provides a centralized directory platform for managing users, devices, and access controls. This can replace complex on-premises servers and allows easy provisioning/deprovisioning of users.
What do you dislike about the product?
Limited phone support - Phone/live support is only available for 24/7 emergencies. Some customers prefer more readily available phone assistance.
What problems is the product solving and how is that benefiting you?
Simplified user provisioning - With JumpCloud's centralized directory, I can easily add/modify/delete user accounts across all connected systems and apps in one place. This saves me time compared to manually managing identities.
Good experience so far
What do you like best about the product?
I like how its admin portal is easy to navigate and I like its functionality.
What do you dislike about the product?
I cant find anything I dislike at the moment with Jump Cloud
What problems is the product solving and how is that benefiting you?
It is benefitting our customer who is moving off a physical server and is making that transfer rather seemless.
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