JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Awesome Remote Management
What do you like best about the product?
I can take the remote of any of the Online device by sitting on any of the Remote Location. Its simple to use and have multiple method to take the remote like Silent Assist, User Consent etc. It saves the cost of License of other remote taking apps and easy to Implement.
What do you dislike about the product?
In Silent remote assist it prompts end user a window which end users know that the device is under remote control.
What problems is the product solving and how is that benefiting you?
Remote taking from any of the remote Location without paying any additional fees for Remote License.
JumpCloud provided a seamless and intuitive experience for managing user identities and devices
What do you like best about the product?
JumpCloud's user-friendly interface and seamless integration with existing IT infrastructure make it easy to onboard and manage users and devices efficiently.
What do you dislike about the product?
JumpCloud meets all our needs; no dislikes.
What problems is the product solving and how is that benefiting you?
JumpCloud meets our need for simple cloud directory services without paying for extra features included in other competitors' full suites.
Joining The Future of IT and JumpCloud's Growth: Fireside Chat
What do you like best about the product?
I really enjoyed the CEO giving an opening message. It shows that he still has a hand in the growth and has a pulse check on the unified path that Jumpcloud is taking forward.
What do you dislike about the product?
Maybe not getting enough on new product enhancements OR not as much in depth documentation on more complicated setups like LDAP and Radius.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping our company solution engineer SSO setups that have exisiting GWS SSO contigencies.
Great product to start and grow with
What do you like best about the product?
Jumpcloud has provided us many features that have allowed us to start out as a smaller organization and grow to our current size with minor changes and effects to the way we manage devices. The features like remote assist and the hosting of a radius server has been pivotal in our ability to function throughout the pandemic and currently.
What do you dislike about the product?
The pricing structure did change recently and as a result we had to go more a la carte with our features and plan in order to get what we wanted for a price we felt was reasonable. Some features that are offered in the plan we would have been opted into were not things we would use or need.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing us to easily manage our users and the devices that they have access to. It has also provided us remote assist capabilities that have been vastly helpful in remote work situations.
MDM made simple
What do you like best about the product?
After using a few different MDM platforms, JumpCloud is head a shoulders above the rest. It's ease of use and powerful, intuitive feature sets makes using JumpCloud a blast. Out internal IT team is much more efficent utilizing JumpCloud to manage our IT needs
What do you dislike about the product?
Improvements could be made on the MAC side - the admin account can unsync/force password update, if the admin account hasn't logged into the MAC for some time.
What problems is the product solving and how is that benefiting you?
SSO to applications is huge for our user base and remote management of computers streamlines support.
Extremely useful and efficient
What do you like best about the product?
The system gives the IT team enormous control over business devices, allowing scripts to be run on multiple devices simultaneously, saving a lot of time without the need for manual action on the device.
What do you dislike about the product?
I would like there to be some more specific policies for devices, the existing ones are very good but it would be great if there were a few more options
What problems is the product solving and how is that benefiting you?
Jumpcloud helped me make devices more accessible for greater control and assistance, saving me a lot of time, allowing me to run updates on devices quickly and efficiently
Waaay better than Entra + Intune
What do you like best about the product?
1 unified platform to manage IAM across all your endpoints. Windows, Mac, Linux, iOS, Android
What do you dislike about the product?
Could be a 1 stop shop for a lot of compliance controls as well if they would certify to CMMC L2.
What problems is the product solving and how is that benefiting you?
We have quite a few clients for whom AD doesn't make sense and Microsoft is more expensive and complicated to manage than JumpCloud.
Best in usermanagement and device management
What do you like best about the product?
This is the best plateform for user management and as well as device managemnet.
What do you dislike about the product?
some issue with 22.04 install jumopcloud agent.
What problems is the product solving and how is that benefiting you?
Management of users and device also
Very good tool to manage the devices from a company
What do you like best about the product?
They profile can be installed directly and make sure the information is safe from day one
What do you dislike about the product?
Active Directory integrations can be tricky
What problems is the product solving and how is that benefiting you?
Manage the devices from my company
Simple and easy to use
What do you like best about the product?
Inventory management has been much easier since we transitioned.
What do you dislike about the product?
I have not come across any thing that I dislike so far.
What problems is the product solving and how is that benefiting you?
Keeping devices up to datae
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