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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,926 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Automotive

Convenient and easy to use!

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is quick and easy to use. Integrates everything into one platform, which is convenient!
What do you dislike about the product?
A lot of information in the dashboard to learn, but once you do, its quite simple.
What problems is the product solving and how is that benefiting you?
Centralized security in one place. This helps us with onboarding/offboarding employees. Also convenient for password resets, etc. All around very helpful


    Kate M.

Integrating JumpCloud into our IT infrastructure has been nothing short of a game-changer

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
As a small company, we're always mindful of our budget, and JumpCloud's transparent pricing model has allowed us to access enterprise-grade IT management tools without breaking the bank. The value we've derived from JumpCloud far exceeds its cost, making it a no-brainer investment for any small business looking to optimize its IT infrastructure.
What do you dislike about the product?
Our small IT department of 2 people can honestly say we don't dislike anything about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud's cloud-based approach has provided us with unparalleled flexibility and scalability. Gone are the days of grappling with on-premises servers and cumbersome legacy systems. With JumpCloud, we can seamlessly adapt to our evolving needs, effortlessly adding new users and devices as our company grows.


    Douglas B.

Excellent tool for controlling your devices

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
We have been using the tool for over 4 years and have always had a lot to praise. The tools within the solution bring a very high level of security, helping us to guarantee the use of equipment remotely with the greatest possible control and great results to this day.

I recommend it to everyone who is looking for and comparing it with other tools on the market for your easy implemetation, use,integration and great support.
What do you dislike about the product?
The price is not bad, but it could be better.

Bring CPU and memory consumption metrics to evaluate equipment replacement or rotation
What problems is the product solving and how is that benefiting you?
As our work environment is basically remote, controlling devices and SSO from a centralized point of control were the aspects that helped me the most in using and maintaining the solution.


    Information Technology and Services

Friendly and easy to use it

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
How easy is to manage applications and new users assign to the endpoint.
What do you dislike about the product?
Is not so simple to audit some information from endpoints, for example, those needs I need a list of the applications that was recently installed on the endpoint. I couldn't find it.
What problems is the product solving and how is that benefiting you?
JumpCloud helped to streamline process to apply policies to manage endpoints as laptops, smartphones and tablets. This is super helpful in terms of controlling and maintain our equipment making our lives easier!


    Justin B.

A Great Platform

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to import users and set up password syncing.
What do you dislike about the product?
I like everything about jumpcloud, especially how easy it is to teach end users about how it functions.
What problems is the product solving and how is that benefiting you?
It gives us the ability to have a single login on multiple platforms. It allows us to have a single console where we can control access to resources. We can revoke them at any point.


    Telecommunications

I am an IT Engineer and admin. In charge of IT inventory and access control

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity of the tool to handle security tasks
What do you dislike about the product?
There is not any down side so far on my end
What problems is the product solving and how is that benefiting you?
It's helping us do password policy enforcement


    Information Technology and Services

Reliable, Easy to Use, and Backed by Great Support

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about JumpCloud is how seamlessly it brings everything together — user management, device control, and security — all in one intuitive platform. It’s reliable, easy to use, and backed by excellent customer support.
What do you dislike about the product?
Honestly, there’s very little to dislike. JumpCloud has been reliable and easy to use. If anything, I’d just like to see even more integrations added over time.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize user and device management, which saves a lot of time and reduces administrative overhead. Having everything in one place, identity, access, and device control makes daily operations much smoother and more secure.


    Financial Services

Jumpcloud - the easiest and most cost effective SSO + MFA

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
It was really easy to set-up, it was cost effective, and it's really easy to assign users and deboard users as well.
What do you dislike about the product?
They had a couple of privacy breaches in the past, we weren't affected by this, but it does have an impact.
What problems is the product solving and how is that benefiting you?
Easy onboarding and deboarding of IT assets for new employees and offboarding employees. Easy to use Multi factor authentication, and single sign-on features. Updates are seamless, and overall a great experience.


    Nicolae C.

Great tool with continous improvements and new releases

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
I really like how the team is commited to provide the best service and to always improve features!
What do you dislike about the product?
Not exactly 0-touch on Windows compared to Azure AD but the JumpCloud team is working to improve and we already have an almost 0-touch configuration for Windows devices. On macOS the 0touch is working smoothly.
What problems is the product solving and how is that benefiting you?
JumpCloud really simplifies the MDM administartion with lots of policies templates and commands templates that allow us to quickly deploy either security configurations or software to our enpoint devices.


    Neeraj S.

Ease of use

  • March 30, 2024
  • Review provided by G2

What do you like best about the product?
I like SSO part of jumpcloud where I can use my multiple application with signle ID & password. I dont have to remember different IDs & password for different apps.
What do you dislike about the product?
It has been 6 months for me using Jumpcloud, I could not find any draw back till now.
What problems is the product solving and how is that benefiting you?
Jumpcloud helping us to monitor our users and their devices which are on remote location. Very easy to deploy and updates any changes on the devices from the back end in bulk. This save a lot of time and bandwidth.