My company's clients use JumpCloud to manage devices from Apple.
JumpCloud
JumpCloud, Inc.External reviews
3,735 reviews
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Best Cloud-Active Directory Experiences
What do you like best about the product?
Best policies to setup with centralised management console with cloud not worries about managing infra structure best suitable access and usercontrols
What do you dislike about the product?
nothing much but cosing on automating by using patch management.
What problems is the product solving and how is that benefiting you?
Easy access managment but sudo authorising admin requires time limitation for user level management so in order to overcome from the miss use with security.
Great for endpoints management!
What do you like best about the product?
Working with jumpcloud for a year and a half now, found a great way to push installations of packages to different OS with multiple ways!
What do you dislike about the product?
Chocolaty needs some work done in my opinion, not enough options built in and not very user friendly.
What problems is the product solving and how is that benefiting you?
Installing fresh PCs in a click and pushing package's easily
Great centralized MDM/SSO system
What do you like best about the product?
Really easy to implement and manage. Having an integrated SSO and MDM solution also makes it much easier to use than multiple systems, and also helps save costs. The conditional access policies are also very useful for improving security. The support team is always quick to respond as well which is great for an enterprise tool.
What do you dislike about the product?
It's still not as flushed out as some standalone MDM or SSO solutions, and some of the built in integrations still require configuration or lack more advanced configuration options. There could be a few places where functionality could be a bit better but it's very useful overall.
What problems is the product solving and how is that benefiting you?
We're looking for an easy to manage and centralized SSO/MDM system which JumpCloud does very well.
JumpCloud provides a Cross-Patform integration.
What do you like best about the product?
JumpCloud's standout feature is its seamless cross-platform integration. It excels in managing multiple operating systems with ease, making our IT management a breeze. The ability to centralize user access and security across Windows, macOS, and Linux environments is a game-changer. It simplifies onboarding, secures our network, and streamlines user access, all from a single, user-friendly platform.
Jumpcloud improved the adminsitration experience with a lot of recently released features. Now is more user friendly!
Jumpcloud improved the adminsitration experience with a lot of recently released features. Now is more user friendly!
What do you dislike about the product?
I think some more in-depth documentation for advanced configurations would be a welcome addition.
What problems is the product solving and how is that benefiting you?
Cross-Patform integration, that way it is possible to manage all OS devices on the same app
Robust platform for NAS solution
What do you like best about the product?
Centralizing users detail, access and and identity and paired it to be used on many resources. Easy to implement on our current system. Feature like Identity management lifecycle gives us simple control over access management.
What do you dislike about the product?
The conditional access tools is not easy to configure and need helps from the support team to managing it. Other than that, everything else is easy to operate.
What problems is the product solving and how is that benefiting you?
Jumpcloud is acting as our center access management that handle cloud radius and LDAP tools. It is important to protect the access from external threat and unverified access attempt to our system.
An easy to use and straightforward access management system
What do you like best about the product?
It's very user-friendly. Regardless of a user's technical aptitude, the software is simple to use. The product provides a comprehensive approach, and has a wide range of solutions available.
What do you dislike about the product?
There are some limitations to the integrations you can pair with JumpCloud.
What problems is the product solving and how is that benefiting you?
SSO, account and login management, along with access management.
A basic tool in network management
What do you like best about the product?
After working with a variety of tools, I was pleasantly surprised by how easy it was to back up office devices with JumpCloud. The service has been instrumental when adding users, especially on shared machines when we onboard new faculty. Office Wifi configurations and managing policies have never been this straightforward. Moreover, integrating various devices and ensuring they bind to specific policies is rather simple.
What do you dislike about the product?
JumpCloud could improve its VPP deployment functionality, specially for Macs. The system's coming to tradition package deployments and automatic updating of Mac apps has room for betterment.
What problems is the product solving and how is that benefiting you?
JumpCloud has dramatically simplified user management and the provisioning of office resources. This has been a very tremendous benefit by cutting downward time spent on administrative tasks. It also makes managing the power Wifi a much more flowing process.
A tool that offers great application management capabilities along with exceptional scalability options
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is Windows Out of Box Experience (OOBE). The application management capabilities of the solution also work well.
What needs improvement?
For improvement, the tool should introduce more customization options.
For how long have I used the solution?
I have been using JumpCloud for three years. My company operates as a service provider and integrator of solutions, and for JumpCloud, my company functions as its reseller. I don't know the exact version of JumpCloud I use.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
Around 5000 users in my company use the solution.
How are customer service and support?
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the initial setup a nine on a scale of one to ten, where one is difficult and ten is easy.
The initial setup was straightforward.
JumpCloud is a SaaS solution, so it is deployed on a public cloud by AWS.
Considering from an end-to-end perspective, the deployment project takes around a month.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.
There are no costs in addition to standard licensing fees.
What other advice do I have?
I would tell those planning to use the solution that they get in touch with a good partner for implementation.
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
JumpCloud is revolutionizing directory services by bringing a touch of elegance to the modern era
What do you like best about the product?
JumpClouds security features are truly impressive! The platform incorporates protocols and multi-factor authentication, greatly bolstering our protection against security breaches. As a result, we can confidently navigate our workspace, reassured that our data and systems remain secure.
What do you dislike about the product?
The user experience could be greatly improved with a design that's easier to understand. Certain sections may pose a challenge, for those who're not familiar, with directory services.
What problems is the product solving and how is that benefiting you?
JumpCloud is an incredible solution that empowers us to efficiently manage users across multiple IT domains. With its seamless access control capabilities, our workload is significantly reduced, resulting in a much smoother operational flow.
JumpCloud was our unified gateway to a multitude of apps
What do you like best about the product?
Streamlined, convenient, easy login process
What do you dislike about the product?
The tile format of apps resulted in a somewhat clunky interface
What problems is the product solving and how is that benefiting you?
JumpCloud was great at being my one-stop shop to access most of the apps that I use on a daily basis.
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