JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Excellent alternative
What do you like best about the product?
The ease of management and especially the ability to adapt to IT needs. Application support. The cost-benefit compared to Microsoft.
What do you dislike about the product?
I have not yet found any disadvantage in what I have worked on.
What problems is the product solving and how is that benefiting you?
We have not had any problems with the usage experience so far.
JumpCloud Review
What do you like best about the product?
Working for a 100% remote company that utilizes Google Workspace but does not manage its devices using Google Workspace, I've fallen in love with JumpCloud's ability to manage devices and software. I can manage my devices and policies using JumpCloud giving me management capabilities that we did not have before.
What do you dislike about the product?
I wish that the PatchMangement was more than just policies, it would be so much better if we could mange the patches granularly instead of just a policy saying on or off, all or nothing.
What problems is the product solving and how is that benefiting you?
In a non-Microsoft environment, I am able to manage my users and devices from a single, robust, application.
The complete cloud directory service suite
What do you like best about the product?
Integration with computers via an easy to install client agent that is compatible with all three major Windows/Mac/Linux OSes.
Other integrated features are helpful such as: insight reports on devices and authentications, remote desktop, enterprise password manager.
Other integrated features are helpful such as: insight reports on devices and authentications, remote desktop, enterprise password manager.
What do you dislike about the product?
Their password management app isn't great, yet.
What problems is the product solving and how is that benefiting you?
Main purpose is to use as the primary cloud directory, for both end-user devices and cloud services, syncing passwords among major services like Google Workspace.
Jumpcloud allows our company to address IT challenges without the overhead
What do you like best about the product?
We started with Jumpcloud about a year and a half ago and our environemnt started with no AD servers or traditional IT infrastructure. Jumpcloud has been able to address our growing needs of SSO and device management without the physical barriers that come with traditional infrastructure in order to be compliant, secure, and efficient. Honestly one of the better products I have used in the identity management space.
What do you dislike about the product?
Scaling with price can be a bit of a challenge if your organization continues to grow. I hope that there can be stronger price breaks when the company scales at a certain range so that IT costs can be more controlled. This is not a problem with just Jumpcloud, but all SaaS so its not much to complain about.
What problems is the product solving and how is that benefiting you?
Identity management, Device management, SSO - these are all areas where Jumpcloud allows us to be extremely flexible.
JumpCloud creates nothing but ease
What do you like best about the product?
JumpCloud's multiple integrations with other vendors are seamless and easy to set up. A perfect 'one-stop shop' for user creation and management. JumpCloud implementation is very guided and easy whether it is a fresh on-boarding or even if you are migrating an exisiting on premise domain. JumpCloud's Customer Support are very responsive and knowledgable. The amount of features within JumpCloud seems endless. I use JumpCloud services frequently and always promote the service as very beneficial.
What do you dislike about the product?
I have yet to find a dislike of the JumpCloud platform.
What problems is the product solving and how is that benefiting you?
The number one problem that JumpCloud is solving for me is the SSO integrations. We constantly have had issues with users keeping track of different passwords as many of our Clients use many different application. JumpCloud solves this with their seamless SSO integrations.
Amazing tool
What do you like best about the product?
Manage police, managing aal the machine seemlessly
What do you dislike about the product?
I dislike uninstall chrome not working in.
What problems is the product solving and how is that benefiting you?
We can manage each system easily on single plateform.
A much better solution than Microsoft AD
What do you like best about the product?
What I like the most about JumpCloud is that the Dashboard easily displays the information I want/need to know such as expired passwords and when a user is locked out. It's also very easy to implement and integrate into an exsisting AD environment.
What do you dislike about the product?
The only thing that I have disliked about JumpCloud is how sometimes when we start a remote assist session I cannot help with anything that needs a network administrator credential.
What problems is the product solving and how is that benefiting you?
Its making a simple and easy to read single plane of glass for manaaging AD credentials.
A no brainer
What do you like best about the product?
JumpCloud helps our clients adopt a solid security posture, while streamlining onboarding, offboarding, device management. JumpCloud unifies LDAP/AD, Radius, and 1000+ SaaS apps, and MDM for Mac and Windows. It really is an all-in-one solution with few downsides. Implementation in a staged and non-disruptive approach is easy. Users can easily self serve from password resets to rotating SSH keys. JumpCloud's support has been quick to respond and capable. For administrators, it allows us to sleep at night.
What do you dislike about the product?
It would be great to have support for Windows domains beyond AD authentication.
What problems is the product solving and how is that benefiting you?
Drastically simplifies user access to all company resources with a single secure password. A single kill switch for termination of employees, eliminating or drastically reducing the need to manually remove access. One click to add/remove access to resources like Linux servers.
Personal Take on the IT Game Changer
What do you like best about the product?
Its multi-factor authentication feature, which consistently receives high ratings for its robustness and reliability. This level of security assurance is crucial for organizations prioritizing the safeguarding of their resources and user identities. Users also appreciate the platform's seamless single sign-on capabilities, which streamline access without compromising security
What do you dislike about the product?
The management of offboarded users in JumpCloud, noting that suspended users still require a license, which can lead to unnecessary billing. Additionally, there seems to be a desire for more flexibility in license types to accommodate different user categories such as guests, frontline workers, and contractors. This feedback suggests a need for a more nuanced approach to user management and billing structures to cater to diverse organizational requirements
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the complex problem of identity and access management in the cloud era. It benefits users by providing a unified platform for directory services, device management, and identity access management. This results in streamlined user lifecycle management, from onboarding to offboarding, and enhanced security through multi-factor authentication and single sign-on capabilities. Organizations gain from improved operational efficiency and robust security that adapts to varied environments and user needs.
JumpCloud is the Best Radius Server
What do you like best about the product?
Easy centralized user management, the security features such as MFA are great
What do you dislike about the product?
I find the Jumcpcloud pricing to be a little extra as compared to other products in the market
What problems is the product solving and how is that benefiting you?
Given we manage so many users and devices, the granularity Jumpcloud offers makes it easy to segregate users at group and device permission levels
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