The tool is more like a Mobile Device Management solution that helps to manage devices.
JumpCloud
JumpCloud, Inc.External reviews
3,742 reviews
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I like because it's very easy and funcional
What do you like best about the product?
The security and ease of use. It's perfect for the day by day
What do you dislike about the product?
having to log in even without having logged off the computer
What problems is the product solving and how is that benefiting you?
I don't know, the team of security has this information
A Mobile Device Management solution that helps to manage devices
What is our primary use case?
What is most valuable?
I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.
What needs improvement?
The product needs to create its own self-service feature which has been requested by all the admins in the community.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is almost stable and recovery from outages takes around one to two hours maximum.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six point five out of ten. We have around 250-300 users for the product.
How are customer service and support?
I have reached out to the support more than once.
How was the initial setup?
The product's setup is easy. The device enrollment can be completed in five to ten minutes. However, deployment involved configuring profiles by following documentation, which can take up to a day.
What about the implementation team?
The solution's deployment was done in-house.
What other advice do I have?
I would rate the product an eight out of ten. You can use the solution if admins are looking for one MDM for all endpoints, be it Linux, Windows, Mac, etc. The tool is nice in terms of pricing as well.
User-Friendly Interface. JumpCloud's user interface is refreshingly intuitive and user-friendly.
What do you like best about the product?
When it comes to identity and access management (IAM), JumpCloud stands head and shoulders above the competition. As an avid user of their platform, I am thrilled to share what I love best about JumpCloud and how it has revolutionized my IAM experience.
What do you dislike about the product?
Improving the accessibility of documentation, tutorials, and resources surrounding these advanced features would greatly assist users in unlocking their full potential and deriving maximum value from the platform.
What problems is the product solving and how is that benefiting you?
This has streamlined our user management processes, saving time and reducing the risk of errors that can occur with manual management.
Streamlined Identity and Device Management Made Easy with JumpCloud
What do you like best about the product?
JumpCloud has been incredibly helpful in managing our organisation's identity and device management. One of the most valuable aspects is the seamless control over user access and permissions. With JumpCloud, I no longer worry about manually handling user access controls, as it provides a centralised platform for managing identities across different applications and systems. Additionally, the device management capabilities have been a game-changer. I can easily enforce policies, configure systems, and ensure compliance with patch management. The peace of mind I get from knowing that our organisation's access controls and device management are taken care of is truly invaluable. JumpCloud has made our operations smoother and more secure.
What do you dislike about the product?
While JumpCloud offers many valuable features, a few areas could benefit from further improvement. One aspect that could be considered least helpful is the learning curve associated with initially setting up and configuring the platform. Understanding all the functionalities and optimising their usage may require time and effort. Additionally, occasional customer support response times delays can be a minor inconvenience when urgent assistance is needed. Nevertheless, these downsides are overshadowed by the overall effectiveness and efficiency of JumpCloud's identity and device management solutions. The platform's robust features, seamless integration capabilities, and comprehensive security measures make it an invaluable asset for organisations seeking streamlined management and enhanced control over their IT infrastructure
What problems is the product solving and how is that benefiting you?
JumpCloud helps us solve several business problems related to identity and device management. Firstly, it addresses the challenge of user access control by providing centralised identity management. This enables us to manage user accounts, access privileges, and authentication across various systems and applications in a unified manner. With JumpCloud, we can ensure that the right users have the right level of access, improving security and reducing the risk of unauthorised access.
Secondly, JumpCloud assists in device management, allowing us to manage and secure our fleet of devices efficiently. We can enforce policies, apply patches and updates, and remotely control devices from a single platform. This helps us maintain device compliance, enhance productivity, and minimise potential security vulnerabilities.
Overall, JumpCloud streamlines our identity and device management processes, enabling us to achieve better control, security, and efficiency in managing our IT infrastructure.
Secondly, JumpCloud assists in device management, allowing us to manage and secure our fleet of devices efficiently. We can enforce policies, apply patches and updates, and remotely control devices from a single platform. This helps us maintain device compliance, enhance productivity, and minimise potential security vulnerabilities.
Overall, JumpCloud streamlines our identity and device management processes, enabling us to achieve better control, security, and efficiency in managing our IT infrastructure.
One of the most intuitive tools for SAML-based SSO
What do you like best about the product?
The thing about JumpCloud that stands out from its competitors is how well-designed the user interface is.
What do you dislike about the product?
I didn't find anything that I particularly disliked.
What problems is the product solving and how is that benefiting you?
I needed a tool to manage user access to 3rd party platforms. JumpCloud proved to be a good solution for this. Implementing it was a pleasant experience since every option seemed to be in place.
We use Jumpcloud to mange and secure our assets
What do you like best about the product?
Jumpcloud makes it easy to setup asset security and push updates to our remote team.
What do you dislike about the product?
There are a lot of features we don't lever and this can make navigation confusing.
What problems is the product solving and how is that benefiting you?
Jumpcloud provides the ability to manage user access and gives us visibility into where assets are deployed. We're also able to leverage Jumpcloud for both Windows and Mac users
Very easy and strong tool for admins.
What do you like best about the product?
Managing the MAC systems and their encryption as well. In the previous solution, there were fewer options for MAC. Easily can create a policy and deploy on a group level.
What do you dislike about the product?
There is nothing which I can dislike, but one thing they can improve is the live dashboard of the whole infra. And reporting feature should allow more customised reports.
What problems is the product solving and how is that benefiting you?
We did not have a centralised MDM system for all our assets. Also, we were having issues with MAC system management. But now, from JC we can manage Windows and Mac together with centralised remote support.
JumpCloud why to use and why not use
What do you like best about the product?
I can integrate Linux, MAC, and Windows with this and sso is also possible. I can Track my user activity and same time policy is also good . Inventory management is there.
What do you dislike about the product?
Currently, this is I feel that RND software where every day I get new features. Support quality also needs to be rase. For some platforms SSO integration is difficult.
What problems is the product solving and how is that benefiting you?
Now i my office all system is integrated with jump cloud and i can create a profile in the system quickly. User management and device management also for some toll i can do sso.
easy to implement, have documentation updated
What do you like best about the product?
feature single sign on for a lot application.
What do you dislike about the product?
dont have customize option for microsoft apps integration like AzureAD
What problems is the product solving and how is that benefiting you?
identity and access management using sso
JumpCloud is a very good platform, even free for small offices!
What do you like best about the product?
I tried JumpCloud because I was searching for a way to perform IAM and manage devices remotely. This is exactly what the platform allows to do, but there are much more possibilities!
It could take a while to understand which is the best approach for you, but there are really a lot of interesting stuff to secure and manage your environment. KBs and online guidelines are very helpful for your first approach.
It could take a while to understand which is the best approach for you, but there are really a lot of interesting stuff to secure and manage your environment. KBs and online guidelines are very helpful for your first approach.
What do you dislike about the product?
Being a Cloud service, of course you must be aware of the security risks you might face. However, this is not a real dislike about JumpCloud, it's just something implicit when talking about your data in the Cloud.
What problems is the product solving and how is that benefiting you?
I have to manage PCs and laptops from remote, and it's not always possible to find them online when I find the time to do it. With JumpCloud, this is no more a problem.
You can also enforce the security on your devices, check their last known status, schedule activities once they will be online again... All useful and all in an easy way.
You can also enforce the security on your devices, check their last known status, schedule activities once they will be online again... All useful and all in an easy way.
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