JumpCloud
JumpCloud, Inc.External reviews
3,742 reviews
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Seamless Onboarding and Offboarding
What do you like best about the product?
Setting up new employees with the necessary software assets used to be a cumbersome task, but JumpCloud has streamlined the entire experience.
What do you dislike about the product?
The learning curve and configuration were a bit complex, especially when it came to more advanced features.
What problems is the product solving and how is that benefiting you?
Helping to automate our onboarding tasks. This was a massive improvement to our antiquated forms and prodcures. Big time and recourse saver
Powerful platform yet easy to use
What do you like best about the product?
The ability to manage users, devices and policies in a platform that has tons of features, it’s easy to use, and easy to access off-premises.
What do you dislike about the product?
So far I’ve encountered no dislikes with the platform.
What problems is the product solving and how is that benefiting you?
Manage users and devices easy and efficiently
user friendly
What do you like best about the product?
JC is easy to use, branding is attention grabbing so I always remember to log in
What do you dislike about the product?
Makes me change my password alot when I get knocked out
What problems is the product solving and how is that benefiting you?
security for things like salesforce , sales data lives on it
Great tool for Mobile Device Management
What do you like best about the product?
Nice interface and easy to configure, availability to manage software installation in the devices and real time control of what is happening in the enterprise IT infraestructure.
What do you dislike about the product?
Can't integrate with the inventory software tool I have in my company for laptops.
What problems is the product solving and how is that benefiting you?
To have identified all the mobile devices and to control the software that users can install.
Very good but should expand integration
What do you like best about the product?
JumpCloud is a versatile and secure cloud directory platform that enables seamless management of user identities, devices, and applications. Its robust features, including centralized authentication and authorization, make it an ideal solution for organizations seeking efficient IT operations and enhanced cybersecurity. With its user-friendly interface and scalable architecture, JumpCloud offers a comprehensive solution for simplifying and securing identity and access management.
What do you dislike about the product?
Dislikes associated with JumpCloud, based on common feedback:
Complexity: Some users may find JumpCloud's setup and configuration process complex, requiring a significant learning curve and technical expertise.
Limited integrations: Users looking for extensive integrations with specific applications or services may find that JumpCloud has limitations in terms of its compatibility with certain platforms.
Pricing: While JumpCloud offers various pricing plans, some users may find the cost of the service relatively higher compared to similar solutions in the market, especially for organizations with large user bases.
Complexity: Some users may find JumpCloud's setup and configuration process complex, requiring a significant learning curve and technical expertise.
Limited integrations: Users looking for extensive integrations with specific applications or services may find that JumpCloud has limitations in terms of its compatibility with certain platforms.
Pricing: While JumpCloud offers various pricing plans, some users may find the cost of the service relatively higher compared to similar solutions in the market, especially for organizations with large user bases.
What problems is the product solving and how is that benefiting you?
As a support IT chief, I can tell you that JumpCloud is a comprehensive cloud directory platform that solves several key problems in the IT landscape. One of the primary issues it addresses is the management of user identities and access to various resources across different platforms, including systems, applications, and networks.
JumpCloud provides centralized user management, allowing IT administrators to easily provision and deprovision user accounts, manage passwords, and enforce strong security policies. This simplifies the onboarding and offboarding process for employees, ensuring that the right individuals have access to the appropriate resources at any given time. It also helps mitigate security risks associated with orphaned accounts or unauthorized access.
Another significant problem that JumpCloud tackles is the challenge of managing a heterogeneous IT environment. With the increasing popularity of cloud services, organizations often use a mix of platforms, such as Windows, macOS, Linux, and various cloud providers. JumpCloud supports a wide range of systems, enabling seamless integration and authentication across different operating systems, minimizing compatibility issues and streamlining user access.
Furthermore, JumpCloud offers a unified approach to device management, allowing IT teams to efficiently control and secure both employee-owned and company-issued devices. This capability is particularly valuable in today's remote work landscape, where organizations need to ensure that devices accessing sensitive data or corporate resources meet security standards.
By leveraging JumpCloud, organizations benefit from improved operational efficiency, enhanced security, and simplified user management. It centralizes identity and access management, reduces the administrative burden, and enhances overall productivity. With its robust features and cross-platform compatibility, JumpCloud offers a comprehensive solution that aligns with the evolving IT requirements of modern businesses.
JumpCloud provides centralized user management, allowing IT administrators to easily provision and deprovision user accounts, manage passwords, and enforce strong security policies. This simplifies the onboarding and offboarding process for employees, ensuring that the right individuals have access to the appropriate resources at any given time. It also helps mitigate security risks associated with orphaned accounts or unauthorized access.
Another significant problem that JumpCloud tackles is the challenge of managing a heterogeneous IT environment. With the increasing popularity of cloud services, organizations often use a mix of platforms, such as Windows, macOS, Linux, and various cloud providers. JumpCloud supports a wide range of systems, enabling seamless integration and authentication across different operating systems, minimizing compatibility issues and streamlining user access.
Furthermore, JumpCloud offers a unified approach to device management, allowing IT teams to efficiently control and secure both employee-owned and company-issued devices. This capability is particularly valuable in today's remote work landscape, where organizations need to ensure that devices accessing sensitive data or corporate resources meet security standards.
By leveraging JumpCloud, organizations benefit from improved operational efficiency, enhanced security, and simplified user management. It centralizes identity and access management, reduces the administrative burden, and enhances overall productivity. With its robust features and cross-platform compatibility, JumpCloud offers a comprehensive solution that aligns with the evolving IT requirements of modern businesses.
Jumpcloud is a very stable and welcome Idp
What do you like best about the product?
Jumpcloud is an SSO application that works great with a Mac environment! We have had so very few issues when it came to user accounts, credentials, etc.
What do you dislike about the product?
The Windows MDM could be a bit more robust. It's enough to get the job done but can be more intricate.
What problems is the product solving and how is that benefiting you?
Jumpcloud is our primary Identity and Access Manager along with our SSO for all of our platforms. We also use Jumpcloud for our LDAP and sync with Microsoft.
Single Platform managing everything
What do you like best about the product?
I liked the way jumpcloud gives a single platform to manage identities,access and devices.
What do you dislike about the product?
I found the console bit tricky while trying device management, but that might become easy with use and training
What problems is the product solving and how is that benefiting you?
Currently there are very few tools in market that gives single platform for device management and identity management. Also coverage of other tools for apple devices is very less which Jumpcloud is solving for sure
Great platform, not so great Support
What do you like best about the product?
Easy to deploy and maintain. Easy integration
What do you dislike about the product?
Weak Support if you don't pay the premium support membership
What problems is the product solving and how is that benefiting you?
Giving us more control our devices,
Great wholistic solution for IAM
What do you like best about the product?
There are lots of features that can work in coherence to ensure that identity and security are maintained at the same time. Some of the main features include User Management, Device Management, SSO, MFA, etc
What do you dislike about the product?
There seems to be a feature for doing Patch Management. However, the solution is still in development and if that is deployed and made available, that could be a game changer, along with a central dashboard for overall details.
What problems is the product solving and how is that benefiting you?
JumpCloud being a core IAM solution, has multiple options to ensure things are secured. We are mainly using the solution for Identity and Access
Great Tutorials and User Experience
What do you like best about the product?
As an organization that does not have a dedicated IT administrator, the in-app tutorials and guides were extremely helpful in getting started
What do you dislike about the product?
Can be complex and difficult to use at times
What problems is the product solving and how is that benefiting you?
Managing our iOS and MacOS devices to prevent end users from breaking the current configurations
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