JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Perfecting directory platform operation
What do you like best about the product?
Jumpcloud provides and easy solutions to unify users identity that can be used on all the application and infrastructure on our business. Integration capabilities has been improved and can be used to linked mutiple devices and securing the connection.
What do you dislike about the product?
No dislike with JumpCloud. We deployed this platform to work on our system and have use it everyday without any problem and issues at all.
What problems is the product solving and how is that benefiting you?
We use JumpCloud to create a users group that has different priviledge access to certain application and infrastrucure to protect the access easily. We also use the password policy to have a standardize secure password.
Easy management for access identity
What do you like best about the product?
JumpCloud is providing an easy operation to storage, manage and configure users identity access management. Admin rights and priviladge management is smoothly integrated with the system and has simple implementation process with identity providers.
What do you dislike about the product?
None. It work well with our security operation and instantly send out alerts and notification on any problem detected with the security management.
What problems is the product solving and how is that benefiting you?
JumpCloud solved issues with password policy enforcement on both mobile and desktop application. Using the SSO module helps users to manage their password on a single sign-on operations.
Easy to configure MDM solution
What do you like best about the product?
- Integration with Apple devices
- Intuitive user interface
- Great live support
- JumpCloud University is great training!
- Intuitive user interface
- Great live support
- JumpCloud University is great training!
What do you dislike about the product?
Policies seem to be best managed by Device Groups - would be nice if it was easier to integrate with groups of users
What problems is the product solving and how is that benefiting you?
Tracking devices and patch management
Easy to Implement, Surprisingly Functional
What do you like best about the product?
Jumpcloud has a powerful MFA platform that is constantly growing and expanding. My office uses this for both SSO, Password Keeping and security monitoring. The implementation was quick and painless, though it required hands on time to get it moving. We've been using this since implementation with no down time and only minor issues that were fixed with a quick restart. We are on the free tier which has all the features and saves us considerably given the size of our team.
What do you dislike about the product?
The documentation could be more focused on end-user skills and usage - it is difficult to have employees work through a wiki to troubleshoot. Some apps are minorly buggy and the password keeper requires constant restarts.
What problems is the product solving and how is that benefiting you?
Our office needs a comprehensive security solution and jumpcloud offers that and more in a single platform. The password keeper is strong and lets us share common items across the network.
Feature Rich Solution Best in Market
What do you like best about the product?
It is an excellent solution for managing user identities and access across several devices and applications.
Its user-friendly design and ability to easily connect with many platforms make it a powerful tool for IT teams, particularly in contexts where numerous operating systems are used.
JumpCloud's robust user management and security capabilities, such as Multi-Factor Authentication (MFA) and device management, is the best for improving overall organisational security.
Step-by-step configuration facilitates solution implementation and provides a guided approach with numerous integration touch points.
They also have one of the best support team to assist you whenever you feel you're stuck anywhere.
Its user-friendly design and ability to easily connect with many platforms make it a powerful tool for IT teams, particularly in contexts where numerous operating systems are used.
JumpCloud's robust user management and security capabilities, such as Multi-Factor Authentication (MFA) and device management, is the best for improving overall organisational security.
Step-by-step configuration facilitates solution implementation and provides a guided approach with numerous integration touch points.
They also have one of the best support team to assist you whenever you feel you're stuck anywhere.
What do you dislike about the product?
Pricing is bit on a costlier side if we check the complete solution as a whole.
What problems is the product solving and how is that benefiting you?
Primarily Endpoint Management
Jumpcloud delivers for IT Teams
What do you like best about the product?
JumpCloud has great functionality and features that IT teams actually need. It helps simplify and manage our tech stack. It was very easy to implement and use (unlike less modern solutions like our on prem active directory)
What do you dislike about the product?
JumpCloud itself is really great. We also use their password manager (Jumpcloud PWM) and I must say that part seems not fully built out/optimized yet. It works, but it is a bit clunky and we've had some issues with it. Products like BitWarden are more built out and work better IMO. But this is a very small part of JumpCloud for us, the rest has been great!
What problems is the product solving and how is that benefiting you?
A cloud based modern AD that doesn't rely on on-prem connections. It works regardless of where the devices are located.
Easy to use and intuitive
What do you like best about the product?
Menu is intuitive, and very easy to use, almot self explanatorie
What do you dislike about the product?
Documentation could use some clarifciations
What problems is the product solving and how is that benefiting you?
Configure a LDAP server for my instance
Great endpoint manager
What do you like best about the product?
Easy to use, easy to deploy, flexible security rules across platforms.
What do you dislike about the product?
There are inherent complexities in managing a fleet of devices, but their help center is quite proficient.
What problems is the product solving and how is that benefiting you?
Security and compliance. Solves our SOC II and HIPAA compliance requirements, and strengthens our general security posture.
Ease to work with
What do you like best about the product?
Password feature.
All passwords are saved securely and usage of multiple sites with different credentials an dmanaged and taken care by Jumpcloud without any issue.
Two factor authentication reassures the securenss
All passwords are saved securely and usage of multiple sites with different credentials an dmanaged and taken care by Jumpcloud without any issue.
Two factor authentication reassures the securenss
What do you dislike about the product?
Nothing that I ahve come across till now.
What problems is the product solving and how is that benefiting you?
I do not need to save a file filled with credentials as my role requires me to have access to multiple platforms and all equally being confidential.
With the use of JumpCloud I can rest assure I can login to all the sites without hazzle.
With the use of JumpCloud I can rest assure I can login to all the sites without hazzle.
It was quick to set up and very few issues getting devices managed.
What do you like best about the product?
The chat support was very quick when needed.
What do you dislike about the product?
The pricing is not clear enough without getting a formal quote.
What problems is the product solving and how is that benefiting you?
The ability to control our software on apple devices.
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