JumpCloud
JumpCloud, Inc.External reviews
3,723 reviews
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Great UI and Product Management, Needs More Market Visibility
What do you like best about the product?
I liked the UI of the JC with having easy access and managing the products all in one place
What do you dislike about the product?
I believe they don't have visibility in the market
What problems is the product solving and how is that benefiting you?
Getting the all in one place access with easy deployment
Reliable and Scalable
What do you like best about the product?
As a smaller company managing nearly 50 devices, JumpCloud has been reliable and easy to use. While we haven’t encountered any major issues yet with our employees, it’s reassuring to know support is available if needed. We’re confident the platform will scale with us as our company continues to grow.
What do you dislike about the product?
For smaller teams, JumpCloud can feel a bit more complex than necessary at first. Some of the advanced features may take time to learn, but the platform is well-documented and support is available.
What problems is the product solving and how is that benefiting you?
As our team grows, managing access to multiple devices and applications can become challenging. JumpCloud’s centralized user and device management makes it easy to control who has access to what, helping prevent security issues and saving time on IT administration.
JumpCloud – A Powerful, User- and Admin-Friendly Platform
What do you like best about the product?
JumpCloud stands out as a versatile and secure directory platform that delivers an excellent experience for both users and administrators. Its intuitive interface makes it easy to manage users, devices, and access policies without unnecessary complexity. The environment is highly configurable, allowing IT teams to fine-tune security and compliance settings to meet their organization’s specific needs.
One of JumpCloud’s strongest points is its emphasis on security. Features such as multi-factor authentication, conditional access, and a built-in password manager help ensure that user credentials and company data remain protected at all times. Administrators benefit from centralized control and visibility, reducing the overhead typically associated with managing diverse systems.
In terms of compatibility, JumpCloud offers seamless support for all major operating systems, including macOS, Windows, and Linux, making it an ideal solution for mixed-device environments. This cross-platform flexibility enables consistent policy enforcement and streamlined user management across the entire organization.
Overall, JumpCloud combines ease of use, strong security, and extensive configurability into a single unified platform—making it a top choice for businesses seeking a reliable identity and access management solution.
One of JumpCloud’s strongest points is its emphasis on security. Features such as multi-factor authentication, conditional access, and a built-in password manager help ensure that user credentials and company data remain protected at all times. Administrators benefit from centralized control and visibility, reducing the overhead typically associated with managing diverse systems.
In terms of compatibility, JumpCloud offers seamless support for all major operating systems, including macOS, Windows, and Linux, making it an ideal solution for mixed-device environments. This cross-platform flexibility enables consistent policy enforcement and streamlined user management across the entire organization.
Overall, JumpCloud combines ease of use, strong security, and extensive configurability into a single unified platform—making it a top choice for businesses seeking a reliable identity and access management solution.
What do you dislike about the product?
Lack of some functionality on linux flavours in comparison to Windows and macOS
What problems is the product solving and how is that benefiting you?
Endpoints and servers management in one place, with high security and SSO, acting also as LDAP and RADIUS for different use scenarios.
JumpCloud Does It All
What do you like best about the product?
The most helpful thing about JumpCloud is the ability to work in tandem with our IT firm to help get new computers up and working for new staff members quickly. As a predominant user of Apple Mac products, JumpCloud's end user interface is always so sleek and modern, and matches the Apple aesthetic. Since I predominantly am helping the end user at their computer, having the JumpCloud system be easy to use and work for the staff is paramount. I can honestly say that I have never run into a major or serious issue that has put our computers at risk or prevented us from working as usual while using JumpCloud's services.
What do you dislike about the product?
The only downside I have encountered with JumpCloud is that sometimes it takes longer than I would like for new systems to come online. There have been a few times with new computers/users that getting them set up for the first time or getting their computer to show their user login takes longer than I would like. It always ends up working out, but it sometimes makes the onboarding process take longer on my end.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us solve the management of our computers, as well as managing what users are assigned to what computer. Having the ability to add a user to any of our computers in the system almost instantly is a huge plus and makes swapping users if an incident with a computer appears much easier, and allows our users to continue working seamlessly.
Great Google Workspace Integration, Setup Takes Time but Worth It
What do you like best about the product?
The intergation to Google workspace and the way you can connect directly yo the device
What do you dislike about the product?
complex setup but once it is done it is easy to use
What problems is the product solving and how is that benefiting you?
management of all devices in one portal
MDM For OS Masters
What do you like best about the product?
It solves my day to day OS compliance task.
What do you dislike about the product?
Can't uninstall softwares which are already installed by old MDM.
What problems is the product solving and how is that benefiting you?
The integration between all my SaaS applications through webhooks and APIs works seamlessly — even better than I expected. It’s the simplest and most efficient MDM solution I’ve used in my entire career. Which save time so much.
Easy setup and installation and user management
What do you like best about the product?
Its easy to download and use, ITs easy to install and work with you can easily setup groups and access and give people the access they need.
What do you dislike about the product?
The thing i dislike about JumpCloud is there is no MFA on the laptop only the phone application.
What problems is the product solving and how is that benefiting you?
Its helping me have some security with my login account, and have MFA
Versatile and User-Friendly, Hoping for Better Remote and Mobile Access
What do you like best about the product?
The versatility, ease of use, and the organizing tools
What do you dislike about the product?
There is nothing to dislike about this software but I want to see an improvement for their remote access and mobile access too
What problems is the product solving and how is that benefiting you?
The Mobile Device Management feature is especially beneficial for us, as it allows for easy monitoring and addition of devices within the account set up in JumpCloud.
Easy to use, well supported and comprehensive cloud directory option with MDM Great for education.
What do you like best about the product?
JumpCloud is a very straight-foward to use program that allows for easy device deployment and management. Much easier to work with than other MDM's I worked with in the past. It is also available for Windows, Linux and Mac which is a benefit over some other options.
Deployment was easy with their integration team. Very dedicated and flexible in getting JumpCloud deployed. Good support as well.
Deployment was easy with their integration team. Very dedicated and flexible in getting JumpCloud deployed. Good support as well.
What do you dislike about the product?
One thing I would like to see improved is LDAP integration over a wider amount of vendors. I wanted to move away from AD completely and have not been able to federate one of my services yet.
What problems is the product solving and how is that benefiting you?
It is solving password policy as well as directory service and MDM for our organization. They have a good remote support tool that I have not used yet, but it appears to be a great feature from what I have tested.
Effortless User & Device Management with Excellent Support
What do you like best about the product?
I like that JumpCloud makes it easy to manage users and devices in one place and is easy to use and set up.It helps keep accounts secure with features like MFA, and it works well with other apps we use.
The customer support is helpful, and I use it often. It has many useful features.
The customer support is helpful, and I use it often. It has many useful features.
What do you dislike about the product?
Sometimes it can be a little confusing to find certain settings, especially for a beginner. Also, some features could be explained better with clearer instructions.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage users, devices, and passwords all in one place. It keeps our accounts secure, makes it easier to set up new users, and saves time by connecting with the apps we use every day
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