JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Adding Multifactor to VPN
What do you like best about the product?
JumpCloud was the perfect fit for our clients that needed to add Multifactor to their VPN solution without having to add a server in their environment!!!
What do you dislike about the product?
While our implementation is not exactly how Jumpcloud wants to be used, we found it perfect for what we needed.
What problems is the product solving and how is that benefiting you?
Our clients needed to protect their VPN access with multifactor, so we integrated Jumpclouds radius server to their environment to provide this service.
Very good solution to it managed systems
What do you like best about the product?
Its cross platform very easy to install in any device
We managed all devices in only one platform centralized
We managed all devices in only one platform centralized
What do you dislike about the product?
Only we have policy and installation we need cybersecurity aspects
What problems is the product solving and how is that benefiting you?
Management of devices in one platform
Mac users apply the sames policies than windows users
Mobile users are also management with policies
Mac users apply the sames policies than windows users
Mobile users are also management with policies
Amazing customer service and amazing team to work with
What do you like best about the product?
A tool that is extremely flexible and productive for managing your assets users and environment, great customer service team, in total extremely satisfied
What do you dislike about the product?
To be honest nothing they always deliver in the finest way
What problems is the product solving and how is that benefiting you?
Making my environment extremely easy to manage
JumpCloud: Makes Cloud based directory management easy
What do you like best about the product?
JumpCloud provides an easy to use interface to quickly build out your directory and connected services. SaaS usage has exploded since the pandemic which presents a challenge for enterprises to centralize authentication and user management. JumpCloud provides a deep catalogue of pre-built SaaS integrations that takes minutes to enable and connect to your chosen SaaS product. In the event there are no pre-built integrations, you can easily specify SSO URL, Generate x509 certificates, define attributes and build your own connection.
JumpCloud also makes device management and enrollment easy with their MDM and single dashboard view to easily gain visibility into your endpoint fleet. It's easy to support Mac, Windows and Linux. Compared to your typical MicroSoft Active Directory on-prem or Azure AD service, JumpCloud offers much more competitive pricing which can better suit small and medium sized business.
JumpCloud also makes device management and enrollment easy with their MDM and single dashboard view to easily gain visibility into your endpoint fleet. It's easy to support Mac, Windows and Linux. Compared to your typical MicroSoft Active Directory on-prem or Azure AD service, JumpCloud offers much more competitive pricing which can better suit small and medium sized business.
What do you dislike about the product?
The search bar can be refined when looking for assets, be it a device or a user. It struggles with names that are less than 4 characters and will show results that don't match at all. More filtering options would be appreciated. An overhaul of the built-in support portal from a UI/UX would be another improvement.
What problems is the product solving and how is that benefiting you?
JumpCloud enables us as an all Cloud company to manage our identity, endpoint assets, SSO, MDM and privledged access all from one centralized solution.
Amazing Product
What do you like best about the product?
I love the fact that I can have one platform for user and device setups. I can create and set different group and policies for everything. The knowledge base and the courses are a great help when I need help with anything. If I need to create a ticket, an agent is always quick to provide the information needed. The many different implementations for MFA are great since I am big on security.
What do you dislike about the product?
I have not found anything that I have not liked about the product. I use it every single day and am still finding new cool features that I have not found yet.
What problems is the product solving and how is that benefiting you?
If I had to provide an issue would with the Mobile Push for JumpCloud Protect. I get an alert on my apple watch. I can dismiss the alert but I cannot approve the login request. It would be great to have the feature, but it is not a big deal since I have the passkey option setup for my account.
JumpCloud works!
What do you like best about the product?
It does what is says and is fast and easy to use.
What do you dislike about the product?
I'll let you know if I find anything I don't like.
What problems is the product solving and how is that benefiting you?
Using security features to sign on to Windows Azure servers!
An excellent Cloud Directory Solution
What do you like best about the product?
Jumpcloud enables us to manage our fleet of endpoints and keep our users secure. System insights allows us to view valuable information that helps us provide timely, well informed support.
What do you dislike about the product?
MDM Profiles could be more user friendly, so we are currently using a secondary solution.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to makes our users lives easier by providing an SSO solution. Jumpcloud allows us to enforce strict password conditions on our users accounts.
Jumpcloud is a great IdP and MDM solution
What do you like best about the product?
We utilize Jumpcloud heavily, using many of the tools that come with the service. We also like that they're always adding new useful tools to existing accounts.
What do you dislike about the product?
We don't really have any major complaints. Whenever a problem does arise, we reach out to Jumpcloud, and their support is always helpful.
What problems is the product solving and how is that benefiting you?
Jumpcloud is always adding new functionality. Sometimes it's something useful to us, sometimes not, but it's a good sign that they're always adding more functionality to the service.
Easy Identity and Device Management
What do you like best about the product?
That's an all in one tool for device management, identity management, software and policy deployment. I don't have to tinker with 7 different tools.
What do you dislike about the product?
I honestly can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Being able to manage Mac and Windows devices in one place. Easy remote management.
Comprehensive directory and endpoint management for SMB
What do you like best about the product?
Jumpcloud is an extremely well documented, fantastic support, and comprehensive solution for SMB. Combines IAM and endpoint management. Easy to integrate for the most part. Certificate management is well documented. Dashboards are useful. I use this tool more frequently than most as it has the most features in one place.
What do you dislike about the product?
Prices have risen. A la carte keeps pushing at the seams of tiered pricing.
What problems is the product solving and how is that benefiting you?
IAM. SSO. MDM. Endpoint management.
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