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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,926 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Aniket G.

Best MDM platform till date.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Very easily manovourable and easy to navigate around. Everything is well defined and understandable. So many fetures to learn and implemant to the end-user. This helps the IT to be more productive and ease of life.

Whatever we push over to the end-user gets pushed really fast and makes the life of the engineer easier and fast. Hence, the implementation is easy.

The features are vast and have a lots of things that can be implemented. SSO and MDM with password management are the top fetures which I like personally. Even the integration of these features are very easy. Commands can be pushed so easily and reflects to the end-user very fast.

whenever we are stuck in something the Jumpcloud team always helps on TAT and resolve the issue at the earliest.
What do you dislike about the product?
I have not found anything that can be pointed as bad for now.
What problems is the product solving and how is that benefiting you?
In the age of Remote working from their respective home. Jumpcloud is helping us connecting with the users remotely or pushing stuff very easily without bother either of the party.


    Mahdi H.

A swiss army knife tool for small & mid sized business who want to take security seriously

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
- Simple SSO tool
- Easy to run MDM
- Patch managment tools
- Ease to use to deploy Apple VVP appls
- Native Windows and Mac disk encryption during implimenton supported
- Nativt Windows & Mac notification supported
- very light touch
- excellent customer support during onboarding
- easy to integartion multiple SSO SAML 2.0 SaaS platforms
What do you dislike about the product?
- lack of custom packages for windows
- only works with mac PKG installers
- Linux full disk encryption not supported during installation
- JumpCloud Go not quite perfect
- Password manager isn't great
What problems is the product solving and how is that benefiting you?
a single unified SSO & MDM plaform for all my SaaS applications and devices (windows, mac, linux, ios, ipad os & android) that makes my users lives easy and secures out systems with only a few clicks


    Shawn R.

JumpCloud AD Connector does what other products cannot.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The platform is extremely simple to setup and administer. We are using the product as an addon to a SAAS product we host for our customers. I can onboard a new customer in less than 15 minutes. Continued maintnenace and support has been a breeze. Zero customer authentication issues have been reported since we began using JumpCloud.
What do you dislike about the product?
Not any dislikes from me. I am using the platform in a limited capacity, however.
What problems is the product solving and how is that benefiting you?
The SAAS product I support is a legacy desktop application that requires either Citrix or Remote Desktop Services. Citrix does offer some SAML/SSO capabilites, with huge complexity. Remote Desktop Services does not natively support SAML/SSO. JumpCloud is providing me with a bridge that is almost SSO and allows end users to fully manage their accounts.


    Financial Services

Jumpcloud review

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
the easy way to keep devices, users, integration in the same place
What do you dislike about the product?
we need to pay for some extra modules like patch management, audit logs
What problems is the product solving and how is that benefiting you?
is not a problem but it help a lot on device management and users management, due is easy to managed all those things. also we we can have our apps integrated into Jumcloud


    Non-Profit Organization Management

Easy Adaptability from using AD and Workspace

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
We primarily needed a software management solution and found a host of functions that are making managing our mixed computer fleet easy and secure.
What do you dislike about the product?
Remote Access tool needs performance improvement.
What problems is the product solving and how is that benefiting you?
We needed to update the software on company computers not joined to our VPN. The agent-based Jumpcloud software allows us to maintain patch management and gain more control over our fleet.


    Brayden M.

An amazing tool for education

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Jump cloud allowed me to move everything to the cloud, also, spitting up device management!
What do you dislike about the product?
Sometimes it feels like sending out commands to devices doesn't work exactly like I want. However, with some fine-tuning and learning, you can definitely make it do anything you want!
What problems is the product solving and how is that benefiting you?
Device and identity management going into the same place for all my accounts and operating systems. They really are one portal to control all the users and settings that matter the most.


    Timo A.

Jumpcloud simplifies the process

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy management of users
Integrations
SSO Support
Predefined scripts
Enrollment process
Easy customer-support process
We use it quite often
The implementation process is easy
What do you dislike about the product?
currently we are very satisfied with jumpcloud.
What problems is the product solving and how is that benefiting you?
Managing users and devices in one tool


    William Menezes K.

Excellent management identity

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The easy configuration of the enviroment.
What do you dislike about the product?
It's not so easy to configure the packet management.
What problems is the product solving and how is that benefiting you?
To management the access policies in one place with all I need.


    Consumer Services

Great device management tool

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and management of devices is very in depth and the ability to push commands to all devices allows for changes to be pushed to multiple devices at once which saves many hours of manual device configuration.
What do you dislike about the product?
In rare instances, JumpCloud goes out of sync on a device and it is hard to tell which devices are effected by this without manually scrolling through the list. A common fix we have found is to just reinstall JumpCloud again on the device overtop of the old install and it starts reporting again and is ready to be managed.
What problems is the product solving and how is that benefiting you?
The management of a large number of devices. This benefits us by being able to silently install new apps on users devices and make device configuration changes using the Commands tab. The sync with Google Workspace is also great for the users and admins making sign in much simpler.


    Spyros L.

Best UI. Easy to manage many devices on our fleet!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
UI is really nice and easy! We could migrate the Mac devices really easily too! We also added mobile devices for the whole org.
What do you dislike about the product?
Nothing to dislike about Jumpcloud! Only having the best experience so far! Looking forward to the new features in the future.
What problems is the product solving and how is that benefiting you?
Managing our organisation's devices