JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Seamless Mac & Windows Management with Flexible Time-Limited Admin Access
What do you like best about the product?
The ease of having both Mac and Windows without much difference in settings. I also really like the ability to give someone admin just for a specific length of time.
What do you dislike about the product?
Maybe some of the navigation. If I search for a user then go to their laptop and save a setting on there it is going to take me back to the user list instea d of leaving the device page open
What problems is the product solving and how is that benefiting you?
Very easy onboarding with Jumpcloud and it's connections to our other services. Would like to get into more SSO applications.
All-in-One IT Management with Seamless Integration
What do you like best about the product?
I love JumpCloud because everything is packaged into one software. I really appreciate the integrations between platforms, which work well together. Also, the initial setup is simple.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
JumpCloud handles IDP, asset management, and credential provisioning, all in one package.
Effortless Device Management with JumpCloud
What do you like best about the product?
I use JumpCloud to manage all of our devices across the organization, including the iPads and equipment for our retail stores. It lets us see everything about our employees' devices at any given moment, including the software they're running, which is really helpful. JumpCloud helps us issue and return equipment efficiently and troubleshoot as needed. I find using JumpCloud with the Mac and Apple ecosystem incredibly valuable since a majority of our equipment is Apple. We can send iPads to retail stores with the equipment already installed, making onboarding way easier. The initial setup was very easy and straightforward with no pain points.
What do you dislike about the product?
Nothing, it works great.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us manage all our devices, track employee devices, issue equipment with pre-installed software, and streamline onboarding.
Intuitive Interface, Simplifies Device Management
What do you like best about the product?
I really appreciate JumpCloud's user interface and how easy it is to use. It makes life easier because it's just simpler to navigate and figure out where to go when I need to do something, all in a timely manner.
What do you dislike about the product?
I wish JumpCloud would update the device name after the device name is updated after joining JumpCloud.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for keeping track of computers, software updates, and general management.
Seamless and Intuitive Solution for Small Business Management
What do you like best about the product?
I love JumpCloud for its capabilities and functionality, along with the support team's super helpful nature. Their documentation is excellent, both on their site and across the web. The onboarding experience was great, with consistent feature updates making everything work smoothly. It's really a lifesaver for managing multiple devices like iPhones, iPads, and MacBooks. The thing I like the most is how simple and intuitive it is to use, with easy navigation and the ability to add devices effortlessly. JumpCloud's capability to deploy MDM profiles across different devices is well thought out. Their software catalog for pre-installing and keeping software updated is great, as is their policy management. The initial setup was straightforward with good YouTube tutorials. The overall user experience is very intuitive and simple.
What do you dislike about the product?
There are not many cons to the platform. If anything could be improved, I would say a more robust software catalog for deploying different software versus me having to package them myself would be the only thing I would add.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage remote employees by deploying software and maintaining updates without giving full admin access. Its simple, intuitive interface and great policy management make it easy to add devices and manage profiles.
Effortless Identity and Device Management
What do you like best about the product?
I find JumpCloud great for managing user accounts, groups, and devices, especially for Active Directory services. It makes identity and device management easy for me. I really like the intuitive UI, where all options are laid out efficiently. It's easy to create user accounts and groups, and I love how smooth it is to make and push policies to devices. It even lets me know instantly if there's an issue with the policy. The device management page summary is a big help, as I can quickly see the status of policy issuance. The MFA configurations and conditional access policy processes are as straightforward as they can be. Also, I really liked the seasonal themes introduced and wish they could be updated quarterly, allowing admins like me to set them.
What do you dislike about the product?
I really liked the season themes that you guys introduced. I wish if you can make this a quarterly thing where a new theme is introduced and we as admins can set it on our end.
What problems is the product solving and how is that benefiting you?
JumpCloud makes identity and device management easy with an intuitive UI. Creating user accounts, groups, and policies is smooth, and issues are reported instantly. It simplifies MFA configurations and conditional access, enhancing efficiency.
A One-Stop Hub for Logging Into Multiple Platforms
What do you like best about the product?
A one-stop shop that lets me log in to my multiple platforms.
What do you dislike about the product?
Sometimes sending the code to another device gets tedious.
What problems is the product solving and how is that benefiting you?
The best benefit is that I only have to log in once, and it solves the headache of juggling multiple passwords.
Intuitive Interface That’s Easy to Work With
What do you like best about the product?
I love the interface; it’s very easy to work with.
What do you dislike about the product?
At the moment, there’s nothing I dislike.
What problems is the product solving and how is that benefiting you?
SaaS management is excellent. We now have better inventory tracking, as well as clearer accounting for our software.
Effortless MDM with Top-Notch Features
What do you like best about the product?
I like using JumpCloud for user account and device management. It's the first tool I've used that allows me to set up a dedicated user profile once a user is bound to a device, which is really useful. I also appreciate how it enforces policy and reduces manual work and repetitive tasks for IT technicians. JumpCloud's latest features make it stand out as a potential leading MDM tool in the corporate world. The initial setup was straightforward, like plug and play.
What do you dislike about the product?
Under patch updates other than OS updates, it's better to include driver, BIOS & application updates automatically. Better if it had Windows OS customization and web filtering. Based on device hardware, get the updates from manufacturer portals like for Dell, HP, Lenovo, etc. Instead of the default Windows OS from the web, we can customize, like built-in applications attached and drivers, etc., for the default OS.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for user and device management, simplifying patch management and application deployment. It reduces manual work for IT technicians, enhances policy enforcement, and offers a plug-and-play setup.
JumpCloud Simplifies Cross-Platform Endpoint Management in One Place
What do you like best about the product?
What I like most about JumpCloud is that it provides a single platform for managing Windows, macOS, and Linux endpoints. In practice, this has eliminated the need to maintain separate tools for each operating system and has made it much easier to standardize device management across our environment. Tasks such as user provisioning, policy enforcement, and access control can all be handled in one place, which has saved a significant amount of administrative time and reduced day-to-day overhead.
What do you dislike about the product?
One downside I experienced with JumpCloud was its password manager. Although it was convenient to have it integrated into the platform, it still lacked some of the usability and collaboration features you typically get with more dedicated password management tools.
More specifically, sharing credentials, secure notes, and other sensitive information between users wasn’t as intuitive or as flexible as I expected. As a result, managing shared access across teams felt more cumbersome, especially when compared with solutions that provide more streamlined workflows and more granular sharing options.
More specifically, sharing credentials, secure notes, and other sensitive information between users wasn’t as intuitive or as flexible as I expected. As a result, managing shared access across teams felt more cumbersome, especially when compared with solutions that provide more streamlined workflows and more granular sharing options.
What problems is the product solving and how is that benefiting you?
JumpCloud helped us address IT tool sprawl by bringing endpoint management, identity, and access control together in a single platform. Rather than maintaining separate tools for device management, directory services, and access policies, we were able to manage everything from one place. That reduced complexity and overhead, and it also made it easier to keep our environment consistent.
It also delivered clear compliance benefits. With centralized policy enforcement, user management, and device visibility, it became much easier to demonstrate control over access and endpoint security. Tasks like enforcing password policies, managing user access, and keeping systems updated could all be handled in a standardized way, which supported audit readiness and reduced risk.
Overall, JumpCloud streamlined our operations by cutting down the number of tools we needed, while improving security, visibility, and our ability to meet compliance requirements.
It also delivered clear compliance benefits. With centralized policy enforcement, user management, and device visibility, it became much easier to demonstrate control over access and endpoint security. Tasks like enforcing password policies, managing user access, and keeping systems updated could all be handled in a standardized way, which supported audit readiness and reduced risk.
Overall, JumpCloud streamlined our operations by cutting down the number of tools we needed, while improving security, visibility, and our ability to meet compliance requirements.
showing 1 - 10