My main use case for n8n is automation work and exploring or integrating with different tools. I have used n8n with WooCommerce, WordPress, WhatsApp, and Telegram for chat using AI, and I have integrated n8n with WATI. I have automated WooCommerce product additions to WordPress and created a chatbot using the ChatGPT API on WhatsApp, as well as booking appointments using Calendar.
n8n
n8n.ioExternal reviews
190 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Automation has transformed daily workflows and now needs better speed and reliability
What is our primary use case?
What is most valuable?
The best features n8n offers are automation and integration with different tools including Calendar, Gmail, WATI, and many other tools, which help me complete my work faster. The automation capabilities are excellent. I can host it freely on AWS and on my local machine, and this is better than other platforms available on the market.
n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually. For my automations, it has saved approximately six to seven hours.
What needs improvement?
I want n8n to be more stable as it is really slow sometimes. I would also appreciate additional features and different tool integrations. While n8n has integrations, adding more tools and making them easier to work with would be beneficial, as sometimes it becomes difficult to use.
I chose a rating of seven out of ten because n8n has everything I need, but it could be improved in terms of stability, security, and speed to become faster and easier to use. In my experience, n8n is not very stable, but it has the potential to be more stable.
For how long have I used the solution?
I have been working in my current field for two years.
What do I think about the stability of the solution?
In my experience, n8n is not very stable, but it has the potential to be more stable.
What do I think about the scalability of the solution?
n8n has handled increased workloads well for me.
How are customer service and support?
I have not yet interacted with customer support because I did not need that support; n8n has provided me with everything I needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have been using make.com, but make is really complex and does not provide many tool integrations, and the user interface is not very good. Due to these limitations, I switched to n8n.
What was our ROI?
n8n provides a strong return on investment and is very helpful and cost-optimized. Using n8n is more cost-effective compared to other tools, and you do not have to spend much money on n8n in comparison to other solutions.
What's my experience with pricing, setup cost, and licensing?
I have used n8n free and the self-hosted version, so I do not have information about the pricing and other details.
Which other solutions did I evaluate?
I did not evaluate other options before choosing n8n as I already knew I wanted to use n8n.
What other advice do I have?
I would advise others to first explore n8n with different small automation projects and then move to larger automations. It can sometimes become complex and difficult to learn, so approaching it step-by-step and not starting with large projects is recommended. I have covered most aspects, but I want to emphasize the importance of making n8n simpler and easier to use. I provided this review with a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
what have I doine
What do you like best about the product?
It does stuff in the background, and I have no idea what all means. I would someday like to know
What do you dislike about the product?
The description isn't very expressive, which actually matches how it feels to work with this tool.
What problems is the product solving and how is that benefiting you?
nothing to note at this time
Hard to use, Limited features, AI Assistant is useless, Feedback hard to give
What do you like best about the product?
I ama beginner. Seems powerful. It does work well when it does. It has some helpful features.
What do you dislike about the product?
It is not as easy to use as Make. It is harder to add content from other nodes. It is too reliant on JSON and other code when it is not necessary.
The Nodes have limited features. It does have a nice feature to give feedback at the node level To request features, which I recommend throughout the system.
The AI assistant is always useless, it seems to not even know what the current interface is like, so it's giving me all these instructions that don't line up with the interface with the titles and the boxes, which is my greatest difficulty, Even though I would think it would have access to the very nodes that I have on my screen and know what version I'm using, but it doesn't.
I came to this particular site to give feedback, and it was hard to get to. I had to go into my trash and find an old email from you that asks for feedback . There seems to be no way to access this site through the menus on this user interface. Then I met with rather discouraging words, that you have to have some sort of standard before what I say is published. I don't care about publishing it. Throw it in trash for all I care. I just want to give feedback let you know what I want what I'm doing and let the artificial intelligence that you have figure out what needs to be done with what I say. I don't want to have to go through all these old-fashioned feedback setups. n8n is about automation, so get your feedback more automated. The impression I get is that you don't even want feedback, which makes me not want to continue with this product because I feel like you're not going to succeed because you're not going to have the feedback, and Boy, do you need feedback!!!!
The Nodes have limited features. It does have a nice feature to give feedback at the node level To request features, which I recommend throughout the system.
The AI assistant is always useless, it seems to not even know what the current interface is like, so it's giving me all these instructions that don't line up with the interface with the titles and the boxes, which is my greatest difficulty, Even though I would think it would have access to the very nodes that I have on my screen and know what version I'm using, but it doesn't.
I came to this particular site to give feedback, and it was hard to get to. I had to go into my trash and find an old email from you that asks for feedback . There seems to be no way to access this site through the menus on this user interface. Then I met with rather discouraging words, that you have to have some sort of standard before what I say is published. I don't care about publishing it. Throw it in trash for all I care. I just want to give feedback let you know what I want what I'm doing and let the artificial intelligence that you have figure out what needs to be done with what I say. I don't want to have to go through all these old-fashioned feedback setups. n8n is about automation, so get your feedback more automated. The impression I get is that you don't even want feedback, which makes me not want to continue with this product because I feel like you're not going to succeed because you're not going to have the feedback, and Boy, do you need feedback!!!!
What problems is the product solving and how is that benefiting you?
Streamlining the production process across multiple social media sites.
Great product, but wish self-hosting for business was more affordable
What do you like best about the product?
The usability and ease of learning are excellent. The range of things the application can achieve is impressive. It was easy to implement and delivered quick results. Our business analysts picked it up rapidly and were able to create automations that would have been impossible without an iPaaS like n8n. The frequency of updates has been a major highlight, with development moving quickly and consistently improving the platform.
What do you dislike about the product?
The lack of a dedicated customer support channel unless you are on a higher-tier plan is frustrating. Even a low-priority support desk would make a big difference, as relying on forums can be unreliable when issues arise. Another drawback was discovering that there are no reasonably priced self-hosted plans for small to mid-sized businesses. This forced us to use the cloud-hosted version, which was significantly more expensive and less practical for our needs. A more affordable self-hosting option with reduced capacity limits would have been a much better fit. Additionally, requiring external API exposure instead of allowing local integrations adds unnecessary complexity and risk.
What problems is the product solving and how is that benefiting you?
n8n allows us to build simple integrations with more flexibility and nuance than tools like Power Automate. This has been hugely beneficial for smaller projects across the business, giving teams access to automation where tasks would have previously been handled manually. It has saved time, reduced repetitive work, and made automation accessible to a wider group of staff.
showing 1 - 4