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Simple, Stress-Free Endpoint Management, but Reporting Customization Falls Short
What do you like best about the product?
Its simple, clean interface can allow managing endpoints quickly and without stress.
What do you dislike about the product?
Poor in-built reporting customization as compared to certain enterprise RMM tools.
What problems is the product solving and how is that benefiting you?
NinjaOne integrates patching, monitoring, and remote support, which saves time, and lessens down time to enable me to deal with proactive IT management.
Easy Setup and Centralized Tool Management in NinjaOne
What do you like best about the product?
Very easy to setup and implement. Consolidates most of the tools you would be using, so rather than going to another vendor portal, you may control it from NinjaOne
What do you dislike about the product?
The UI can be confusing. It took me a while to get used to the navigation and where things are. MacOS MDM is functional but still needs work.
What problems is the product solving and how is that benefiting you?
It consolidates a lot of different vendors that we use into one. We are also able to manage our devices much easier with NinjaOne.
Comprehensive Features That Empower Our Team
What do you like best about the product?
The range of features your product provides truly helps us explore our needs in depth and figure out how best to address them.
What do you dislike about the product?
So far, I haven't come across anything about the product that I dislike.
What problems is the product solving and how is that benefiting you?
We are HIPAA and SOC 2 compliant, and connecting Ninja to Vanta for our auditors has been a significant step forward for us. Additionally, our integration with CrowdStrike Falcon has made it easier for our technicians to navigate their workflows.
Simple UI That Makes Management a Breeze
What do you like best about the product?
The simplicity of the UI. The ease of adding new scripts/apps etc
What do you dislike about the product?
Lack of certain features IE; Unable to mass import device lists to create groups etc
What problems is the product solving and how is that benefiting you?
Quick and simple deployment of applications.
Great for Windows Management - Mac management needs improvement
What do you like best about the product?
It is very easy to manage Windows workstations.
Running scripts from the back end work very well, allowing us to troubleshoot without having to interrupt an end user working.
Using Software inventory is very useful when trying to find where devices are installed.
Patch management does a good job of giving you an overview of software and OS patches; what is pending and needs review, what's installed, and what has failed.
Also, it's fairly quick with installing applications remotely, or running commands. I've seen some installations take place in under a minute.
Running scripts from the back end work very well, allowing us to troubleshoot without having to interrupt an end user working.
Using Software inventory is very useful when trying to find where devices are installed.
Patch management does a good job of giving you an overview of software and OS patches; what is pending and needs review, what's installed, and what has failed.
Also, it's fairly quick with installing applications remotely, or running commands. I've seen some installations take place in under a minute.
What do you dislike about the product?
I feel managing macOS devices still has a lot of room for improvement.
We recently discovered we are unable to uninstall software on macs using Ninja.
Also, sometimes patches fail and we do not get much insight as to why.
Another area for improvement are the reports. They are not easy to create, and the information they provide can be lackluster. For example, instead of running a report to see what applications are installed for a client, I find it easier to just go to the devices page, use the software inventory filter, and export that list.
We recently discovered we are unable to uninstall software on macs using Ninja.
Also, sometimes patches fail and we do not get much insight as to why.
Another area for improvement are the reports. They are not easy to create, and the information they provide can be lackluster. For example, instead of running a report to see what applications are installed for a client, I find it easier to just go to the devices page, use the software inventory filter, and export that list.
What problems is the product solving and how is that benefiting you?
Ninja solved the problem of central patch management. Using the Patch management features works well, especially for Windows devices.
NinjaOne is the swiss army knife of device management, monitoring!
What do you like best about the product?
What we appreciate most about NinjaOne is its versatility. It serves multiple purposes, ranging from device management and monitoring to application management and more.
What do you dislike about the product?
What we find frustrating about NinjaOne is that certain settings and features can be unnecessarily complicated.
What problems is the product solving and how is that benefiting you?
NinjaOne is allowing us to centrally, seamlessly manage and monitor our compute stack.
Effortless IT Support That Handles Everything for You
What do you like best about the product?
Bieng able to copmplete almost all IT Support steps without requiring the ened user to do anything.
What do you dislike about the product?
Ninja remote tool has broken on us twice and both were kind of unexplained.
What problems is the product solving and how is that benefiting you?
Patching is hte biggest, it was quiet ad hoc before & now is very smooth.
NinjaOne Remote Makes Remote Support Effortless
What do you like best about the product?
The NinjaOne Remote tool has been extremely useful for providing remote support to my users.
What do you dislike about the product?
I don't see any information in my Dashboard about licensing or renewal dates for licenses.
What problems is the product solving and how is that benefiting you?
With 6 stores spread across 300 km the NinjaOne Remote capabilities have been extremely helpful in saving me time and travel costs.
Effortless Linux Management and Streamlined Updates
What do you like best about the product?
It allows us to manage all of our Linux systems under a single platform. Updates and scripting across multiple systems is very easy and efficient.
What do you dislike about the product?
So far no dislikes - it does everything we want!
What problems is the product solving and how is that benefiting you?
We are able to manage all of our linux system under a single management platform
True Legend for its Ultramodern UI,Ironclad security & Feature-Extensive for RRM,INCIDENT,DEVICE Mgt
What do you like best about the product?
NinjaOne really stand out with it's silky smooth and ultramodern interface which one of the first thing I noticed about it and this had made it easy for me to onboard new computers. I love it for 24/7 monitoring of all our IT environments which performance of our systems and network and give a very detailed reports which have made our work easier. I like it for remote access and assistance to my fellow colleagues remotely to help troubleshoot their computer problems. It doing a wonderful job with patch management and able to write scripts to automate my repetitive like my backups. Ironclad security is one of it's robust features that makes it stand out to keep our organization secure and it inbuilt antivirus to keep us protected from virus and malware always. Can't Commend it for it fully fledged tool doing exemplary job for us.
What do you dislike about the product?
I love it as fully fledged solution doing marvelous job with Device management, Remote monitoring, Remote support, all just in one suite and with affordability you can get it anywhere. Can't Commend enough.
What problems is the product solving and how is that benefiting you?
Best there it for remote monitoring with ALL our IT infrastructure keeping us all protected all the time.
Remarkable for remote access, support for quick troubleshooting of any issues anywhere even without being there.
Astounding for ironclad security with is inbuilt antivirus for virus and malware protection.
Grandest for managing all the devices within the our business and policy management.
Magnificent with real-time and detailed reporting on performance and health of our systems, Networks.
Terrific for inventory control and asset management.
Remarkable for remote access, support for quick troubleshooting of any issues anywhere even without being there.
Astounding for ironclad security with is inbuilt antivirus for virus and malware protection.
Grandest for managing all the devices within the our business and policy management.
Magnificent with real-time and detailed reporting on performance and health of our systems, Networks.
Terrific for inventory control and asset management.
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